Established in 2013 in Cape Town, Innovo Networks has evolved into a leading Communications Service Provider, offering a comprehensive suite of Information and Communication Technology (ICT) solutions. The company is committed to delivering exceptional client service experiences, focusing on integrity, innovation, excellence, leadership, and clear communication.
What Services You Can Get from Innovo Networks
Innovo Networks provides a diverse range of services designed to meet the unique needs of modern enterprises:
- Communications: Advanced solutions such as Hosted Private Branch Exchange (PBX), Contact Centre Solutions, and Video Conferencing enhance enterprise connectivity.
- Connectivity: High-speed Fibre Optic and Microwave technology ensure stable, low-latency internet connections, supporting seamless business operations.
- Cloud Computing: Public and private cloud services offer scalable computing resources, enabling businesses to adapt swiftly to changing demands.
- Cybersecurity: Comprehensive security measures, including firewalls, intrusion prevention systems, and endpoint protection, safeguard digital environments against evolving threats.
Ideal Customer Profile
Innovo Networks caters to a broad spectrum of clients:
- Small and Medium Enterprises (SMEs): Seeking scalable and cost-effective ICT solutions to enhance operational efficiency.
- Large Corporations: Requiring robust and secure communication and connectivity infrastructures to support extensive operations.
- Public Sector Organisations: Needing reliable and secure ICT services to facilitate public services and administration.
Customer Feedback
Clients have expressed satisfaction with Innovo Networks’ services. For instance, a representative from the City of Cape Town noted the provision of a voice solution and other IT services, highlighting the system’s reliability and adherence to a 99% Service Level Agreement (SLA). Similarly, a client from Wurth praised the company for delivering excellent ICT services, emphasizing the professional and dedicated team.
Employee reviews indicate a positive work environment, with opportunities for learning and professional growth. An intern mentioned gaining valuable experience in cybersecurity and obtaining relevant certifications during their tenure.
Commonly Asked Questions
Q: How can I contact Innovo Networks’ customer support?
A: You can reach the customer support team via phone at 021 811 3333 or 087 291 7557, or by emailing info@innovonet.co.za.
Q: What is a Hosted PBX telephone system?
A: A Hosted PBX is a cloud-based phone system that allows businesses to manage their communications without the need for on-premises equipment. It offers features such as call forwarding, voicemail, and conference calling, all managed via the internet.
Q: Can I keep my existing landline phone number with Innovo Networks’ services?
A: Yes, you can port your existing phone numbers to Innovo Networks’ Hosted PBX system. The team will facilitate the number transfer process to ensure a smooth transition.
Q: What types of business internet services does Innovo Networks offer?
A: The company offers a variety of business internet services, including high-speed broadband and dedicated internet access, designed to meet the needs of businesses of all sizes.
Q: Is it possible to upgrade my service plan as my business grows?
A: Absolutely. If your business needs change, you can upgrade your service plan at any time. Contact the sales team to discuss your options and find the best plan for your requirements.
By choosing Innovo Networks, businesses can leverage advanced ICT solutions tailored to their specific needs, ensuring enhanced efficiency, security, and scalability in today’s digital landscape.
