Established in 2008, Centracom has evolved into a premier telecommunications provider in South Africa, specialising in cost-effective communication solutions for businesses of all sizes. By leveraging advanced technologies, the company ensures efficient and reliable services tailored to meet diverse business needs.

What Services You Can Get from Centracom

They provide a comprehensive suite of services designed to enhance business communications:

  • Hosted PBX: Centracom offers one of the most advanced Hosted PBX systems in South Africa, starting from R35 per user per month. This feature-rich solution includes VoIP calls, voice conferencing, and compatibility with major IP phone brands.
  • Connectivity Solutions: With access to over 50 connectivity providers, they delivers tailored solutions such as business fibre, fixed wireless, satellite, and mobile wireless services. This extensive network ensures businesses receive reliable and scalable internet connectivity.
  • VoIP Services: As a Tier 1 VoIP provider, they offers high-quality, secure, and cost-effective voice solutions. Their VoIP services are designed to integrate seamlessly with existing on-site PBX systems or as part of a hosted PBX environment, providing some of the best VoIP rates in South Africa.

These offerings are designed to optimise operational efficiency and support business growth.

Ideal Customer Profile

Their services are particularly suited for:

  • Small to Medium-Sized Enterprises (SMEs): Businesses seeking scalable and reliable communication solutions to support their growth and operational needs.
  • Companies Requiring Robust Connectivity: Organisations that depend on consistent and high-speed internet connectivity for daily operations.
  • Enterprises Looking for Integrated Communication Tools: Firms aiming to streamline their communication infrastructure with advanced voice and cloud services.

Customer Feedback

They have received a mix of positive and negative reviews from its clients. On platforms like Hellopeter.com, some customers have praised the company for its excellent service and reliable communication solutions, highlighting the professionalism and efficiency of its support team. However, there have also been instances where customers expressed dissatisfaction, citing issues related to service delivery and customer support. It’s important for potential clients to consider both positive and negative feedback to make an informed decision.

Commonly Asked Questions

  1. Where is Centracom located? They headquartered at Building 9, Woodmead Office Park, 1 Woodmead Drive, Johannesburg, Gauteng, South Africa.
  2. What types of connectivity solutions does Centracom offer? The company provides a range of connectivity options, including business fibre, fixed wireless, satellite, and mobile wireless services, tailored to meet diverse business requirements.
  3. Does Centracom offer cloud-based services? Yes, they offer a Hosted PBX solution called Cloudcall, which is a cloud-based phone system designed to provide advanced communication features for businesses.
  4. How can I contact Centracom for support or sales inquiries? For sales inquiries, you can email sales@centracom.co.za or call +27 11 695 9222. For support, reach out to support@centracom.co.za or call +27 11 695 9000 during business hours and +27 11 695 9111 for after-hours support.

By offering a comprehensive suite of telecommunications solutions, Centracom positions itself as a valuable partner for businesses aiming to enhance their communication infrastructure and operational efficiency.