Kinetix Connect (Pty) Ltd is a South African company specialising in communication solutions that cater to both small to medium-sized enterprises (SMEs) and large corporate clients. The company’s mission is to satisfy clients’ voice and data communication needs effectively, offering complete solution integration—from product sourcing and finance arrangements to implementation and end-user support.

Services

They offers a diverse range of services designed to enhance business communications:

Voice Solutions

As a major supplier of IP-enabled voice solutions, they provides services that help businesses achieve significant cost savings. The company specialises in multi-branch deployments, making it an ideal choice for streamlining voice traffic systems.

Internet Connectivity

Recognising the increasing demand for reliable internet services, they offers tailored internet connectivity solutions. The company collaborates with various providers to match specific business needs, ensuring quality of service and failover capabilities across different links.

Hosted 3CX PBX

They provides the 3CX Hosted PBX system, which includes clients for smartphones and Mac or Windows laptops, allowing users to access their extensions from anywhere at no extra cost. This solution enables businesses to reduce telecommunication and travel expenses by up to 80%. Additionally, the integrated web conferencing feature leverages WebRTC technology, facilitating virtual face-to-face meetings with clients and colleagues.

Video Conferencing

Through 3CX’s integrated video conferencing solution, they enables businesses to host virtual meetings efficiently, saving time and money while maintaining the benefits of face-to-face interactions.

Managed Services

Kinetix Connect offers managed services that encompass data, voice, video, and mobile communication. These services are backed by robust Service Level Agreements (SLAs), ensuring clients receive reliable and efficient support.

Ideal Customer Profile

Kinetix Connect’s services are tailored to meet the needs of various clients:

  • Small to Medium-Sized Enterprises (SMEs): Businesses seeking cost-effective and scalable communication solutions to enhance operational efficiency.
  • Corporate Clients: Large organisations requiring integrated voice and data services across multiple branches, with a focus on reliability and performance.
  • Remote Workers: Professionals needing seamless connectivity and access to communication tools from various locations.
  • Service Providers: Companies looking to partner with a reliable communication solutions provider to enhance their service offerings.

Customer Feedback

Kinetix Connect has received positive feedback from its clients. For instance, UWP Consulting (Pty) Ltd has been collaborating with Kinetix Connect for both telephony/internet and printing services for two years and highly recommends their services. They commend Kinetix Connect for exceptional service, prompt problem resolution, and effective communication.

FAQs

1. What types of voice solutions does Kinetix Connect offer?
Kinetix Connect specialises in IP-enabled voice solutions, including managed voice services and hosted 3CX PBX systems, designed to streamline business communications and reduce costs.

2. How does Kinetix Connect ensure reliable internet connectivity?
By collaborating with various providers and offering solutions across different links, Kinetix Connect ensures quality of service and failover capabilities, providing reliable internet connectivity tailored to business needs.

3. What is the 3CX Hosted PBX system?
The 3CX Hosted PBX system is a communication solution that includes clients for smartphones and computers, allowing users to access their extensions remotely. It also features integrated web conferencing, enabling virtual face-to-face meetings.

4. Does Kinetix Connect offer video conferencing solutions?
Yes, through 3CX’s integrated video conferencing solution, Kinetix Connect enables businesses to host virtual meetings efficiently, maintaining the benefits of face-to-face interactions.

5. What managed services does Kinetix Connect provide?
Kinetix Connect offers managed services encompassing data, voice, video, and mobile communication, backed by robust Service Level Agreements to ensure reliable support.

Kinetix Connect remains committed to delivering powerful communication solutions, continually adapting to the evolving needs of businesses and ensuring clients receive the highest quality services.