PROVIDER
FEATURES
CALL RATES
SETUP FEE
PRICE PER USER
TERM
ONLINE RATING
WORK FROM ANYWHERE WITH SA’S #1 BUSINESS PHONE SYSTEM
⚙️ Locally developed platform based on open source technology ⚙️ Hosted PABX and call centre ⚙️ Cloud hosted platform ⚙️ Prepaid or postpaid billing
✔️ 30+ features to monitor and manage your users and agents
✔️ Mobile-ready, web-based technology + up to 3 devices per extension
✔️ Multiple plans to meet your business requirements
✔️ Unified Communications: mobile app and browser phone
✔️ Compliant call recording
⚠️ 6 months data retention
❌ No Microsoft Teams integration ❌ Native video capabilities not available ❌ Unified communications application suite – collaboration and messaging
29c National
29c Mobile
Free On-network
From R1,000.00 per system
From R65.00 p/m
Monthly
4.5
30 REVIEWS
100 YEAR OLD GLOBAL ENTERPRISE COMMUNICATIONS LEADER POWERING OVER 50 MILLION USERS
⚙️ Rich product portfolio: cloud hosted or on-premise ⚙️ Purchase outright, build your own cloud, or subscribe to a service ⚙️ Rainbow unified communications as a service (UCaaS) powered by RingCentral
✔️ Choose your own telco provider ✔️ Manufactures own handsets and devices, and can be used with mobile or pc softphones ✔️ Full suite of applications: Unified communications, fax over IP, centralised voicemail, pc integration and linking, smart guest applications, attendants, collaboration, messaging and video communication, Contact centre, IVR, and more.. ✔️ Rainbow Hub offers a central location for developers to build on the Rainbow technology with a sandboxing environment, 200 APIs, and a number of SDKs
⚠️ Limited Microsoft Teams integration
VOIP INDUSTRY LEADER IN SOUTH AFRICA – Hosted Switchboards + SIP Trunking + VoIP Lines
⚙️ Licensed telephone operator ⚙️ Hosted PABX for small, large and enterprise corporations
✔️ Built for distributed workforces, compatible with most SIP phones and softphones
✔️ Many features included: auto attendant, queues, teleconferencing, fax, music/marketing on hold, call forwarding and more
✔️ Reporting and pin codes for cost control and management
✔️ Compliant call recording ✔️ Switch Telecom Web RTC Softphone ✔️ Up to 3 devices per extension ✔️ Extension to extension Video calling
⚠️ Choose your call recording period and pay accordingly – prices start from R150.00 per month
❌ Limited unified communications capabilities (remove what follows as we do video)
24c National
43c Mobile
Free On-network
FREE
Under cost R250 p/m (10 users) together with a VoIP Trunk (R25 per channel – min 4 channels)
Monthly
5
26 REVIEWS
LEADING SME PBX PROVIDER WITH 200,000 CUSTOMERS IN OVER 100 COUNTRIES
⚙️ Manufacturer of on-premise and cloud PBX solutions ⚙️ Native desktop and mobile unified communications applications ⚙️ Open and interoperable with various IP phones, SIP trunks, and any SIP-compliant devices
✔️ Connects to any trunks: ISDN, Analogue, or SIP ✔️ All-inclusive pricing ✔️ Native unified communications applications: mobile and PC softphone ✔️Solution ecosystem includes PABX, IP phones, paging, door phones, hospitality and hotel phones, CRM, Zoho integration and team collaboration
⚠️ Limited API for integration
❌ Native call recording won’t stand up in court ❌ No local presence
LEADING ALL-ROUND PROVIDER OF VOIP, HOSTED PBX, DATA, AND IT SOLUTIONS
⚙️ Solution compatible with Linux and Microsoft ⚙️ On-premise or hosted PABX options
✔️ Technology provided by award-winning telecoms vendor, 3CX
✔️ Native unified communications applications: mobile, PC softphone and web phone (WebRTC)
✔️ Compatible with most SIP phones and softphones
✔️ Many features included: app-free web conferencing, live chat and calls with website visitors, advanced call centre features and reporting, answer Facebook page messages, send texts, and more.
⚠️ Data retention based on solution build ⚠️ Security based on specific solution build
❌ Native call recording won’t stand up in court ❌ Limited integration
25c National
45c Mobile
Free On-network
FREE
R59.00 p/m
Monthly
4.3
7 REVIEWS
for customer service!