PROVIDER
FEATURES
CALL RATES
SETUP FEE
PRICE PER USER
TERM
ONLINE RATING
WORK FROM ANYWHERE WITH SA’S #1 BUSINESS PHONE SYSTEM
⚙️ Locally developed platform based on open source technology ⚙️ Hosted PABX and call centre ⚙️ Cloud hosted platform ⚙️ Prepaid or postpaid billing
✔️ 30+ features to monitor and manage your users and agents
✔️ Mobile-ready, web-based technology + up to 3 devices per extension
✔️ Multiple plans to meet your business requirements
✔️ Unified Communications: mobile app and browser phone
✔️ Compliant call recording
⚠️ 6 months data retention
❌ No Microsoft Teams integration ❌ Native video capabilities not available ❌ Unified communications application suite – collaboration and messaging
29c National
29c Mobile
Free On-network
From R1,000.00 per system
From R65.00 p/m
Monthly
4.5
30 REVIEWS
100 YEAR OLD GLOBAL ENTERPRISE COMMUNICATIONS LEADER POWERING OVER 50 MILLION USERS
⚙️ Rich product portfolio: cloud hosted or on-premise ⚙️ Purchase outright, build your own cloud, or subscribe to a service ⚙️ Award winning Rainbow UCaaS (Unified Communication as a Service) and Rainbow CPaaS (Communication Platform as a Service powered), offering off-the-shelve applications such as CRM integration, Learning Management System integration, Hotel Guest applications, Event Management, Queuing Systems, Conferencing solutions, IoT platform for integration called Rainbow Workforce, AI and Bot creations and more innovative solutions. ⚙️ Or develop your own solutions in our free to build developer platform CPaaS.
✔️ Choose your own telco provider ✔️ Manufactures own handsets and devices, and can be used with mobile or pc softphones Mobile devices such as Dect, IP-Dect, WLAN, Softphone and Rainbow UC on BYOD. ✔️ Full suite of scalable applications: Unified communications, Recording (stand up in court with privacy policy enablement), Unified Messaging options, pc integration and linking, smart guest applications, attendants, collaboration, messaging and video communication, Contact Centre, IVR, and more… ✔️ Custom emergency solutions with mass broadcasting options and emergency console to put the right people in contact. PBX phones loudspeaker paging. ✔️ Medical Device Regulation (MDR) that is certified class 2b. Nurse call and Fire alarm systems integration with ESPA/TAP, integrating with the PBX. ✔️ Combine this with our full network solutions; Switching, Routing, WIFI (with LBS), network analytics and security. ✔️ Transform your free Microsoft Teams application into a PBX VoIP device, with one-number functionality inside or outside the office.
VOIP INDUSTRY LEADER IN SOUTH AFRICA – Hosted Switchboards + SIP Trunking + VoIP Lines
⚙️ Licensed telephone operator ⚙️ Hosted PABX for small, large and enterprise corporations
✔️ Built for distributed workforces, compatible with most SIP phones and softphones
✔️ Many features included: auto attendant, queues, teleconferencing, fax, music/marketing on hold, call forwarding and more
✔️ Reporting and pin codes for cost control and management
✔️ Compliant call recording ✔️ Switch Telecom Web RTC Softphone ✔️ Up to 3 devices per extension ✔️ Extension to extension Video calling
⚠️ Choose your call recording period and pay accordingly – prices start from R150.00 per month
❌ Limited unified communications capabilities (remove what follows as we do video)
24c National
43c Mobile
Free On-network
FREE
Under cost R250 p/m (10 users) together with a VoIP Trunk (R25 per channel – min 4 channels)
Monthly
5
26 REVIEWS
LEADING SME PBX PROVIDER WITH 200,000 CUSTOMERS IN OVER 100 COUNTRIES
⚙️ Manufacturer of on-premise and cloud PBX solutions ⚙️ Native desktop and mobile unified communications applications ⚙️ Open and interoperable with various IP phones, SIP trunks, and any SIP-compliant devices
✔️ Connects to any trunks: ISDN, Analogue, or SIP ✔️ All-inclusive pricing ✔️ Native unified communications applications: mobile and PC softphone ✔️Solution ecosystem includes PABX, IP phones, paging, door phones, hospitality and hotel phones, CRM, Zoho integration and team collaboration
⚠️ Limited API for integration
❌ Native call recording won’t stand up in court ❌ No local presence
LEADING ALL-ROUND PROVIDER OF VOIP, HOSTED PBX, DATA, AND IT SOLUTIONS
⚙️ Solution compatible with Linux and Microsoft ⚙️ On-premise or hosted PABX options
✔️ Technology provided by award-winning telecoms vendor, 3CX
✔️ Native unified communications applications: mobile, PC softphone and web phone (WebRTC)
✔️ Compatible with most SIP phones and softphones
✔️ Many features included: app-free web conferencing, live chat and calls with website visitors, advanced call centre features and reporting, answer Facebook page messages, send texts, and more.
⚠️ Data retention based on solution build ⚠️ Security based on specific solution build
❌ Native call recording won’t stand up in court ❌ Limited integration
25c National
45c Mobile
Free On-network
FREE
R59.00 p/m
Monthly
4.3
7 REVIEWS
for customer service!