Daisy Business Solutions Review
Daisy Business Solutions is a 40-year South African office-technology group with 56 branches that sells Yeastar hosted and on-premise phone systems alongside connectivity, IT, print, security, solar and finance on one invoice. It suits a registered business that wants several office lines from one supplier with technicians in its province. The trade-off is that nothing in the telecoms range is priced on the site and the voice carrier is not disclosed.
Is Daisy Business Solutions worth shortlisting?
Yes for a registered South African business that already buys, or wants to buy, more than one office line from a single supplier. Daisy has traded since 1985, runs 56 branches across all nine provinces with its own technicians, and sells Yeastar hosted and on-premise PBX with Microsoft Teams integration alongside connectivity, IT, print, security, solar and in-house finance under one SLA and one invoice. The trade-off is pricing: nothing in the telecoms range is priced on the site, so every comparison starts with a quote, and the voice product is one division of eight rather than the headline.
- HQ16 Peter Place, Bryanston, Sandton · +27 11 244 5000 · 56 branches in all nine provinces
- Voice platformYeastar hosted and on-premise PABX, 5 to 500 users, Linkus apps, Microsoft Teams integration, call centre and conference; Yeastar Titanium Partner
- PricingQuote-based across every telecoms line; custom proposal promised within 48 hours
- GroupTrading since 1985, 750+ staff, 30,000 businesses served; eight divisions under one SLA, one invoice and one account manager
A 40-year office-technology group with branches everywhere and a Yeastar voice stack, sold on consolidation rather than price.
Daisy is one of the few South African suppliers that can put a phone system, the fibre it runs on, the IT that surrounds it, the printers, the CCTV, the solar backup and the finance for all of it on one invoice, and support the lot from a branch in your province rather than a call centre. The telecoms division deploys Yeastar hosted or on-premise PABX from 5 to 500 users with the Linkus apps and Microsoft Teams integration, plus call-centre and conference products, and Daisy states Yeastar Titanium Partner status. A stated zero-outsourcing policy puts technicians, financing (DaisyFin) and SLA monitoring in house.
What keeps the score at 6.7 is what the site does not say. No per-extension, per-user or per-agent rate appears anywhere; the voice carrier under each hosted deployment is not disclosed; and no helpdesk hours, response time or uptime figure is published. The Bryanston head-office Google listing sits at 4.2 across 253 reviews, with recent reviews split between praise for onboarding staff and a PABX left down over the December holidays.
Is Daisy Business Solutions likely to suit you?
Tick what applies to your business.
Pros and watch-outs
What Daisy does well, and where to push back at quote stage.
- Trading since 1985 with 750+ staff, 56 branches in all nine provinces and a stated zero-outsourcing policy: in-house technicians, in-house financing and in-house SLA monitoring.
- Yeastar hosted and on-premise PABX from 5 to 500 users, with the Linkus apps, Microsoft Teams integration, call centre, conference and desk, DECT and headset hardware from one team.
- Eight divisions (connectivity, telecoms, IT, software, security, print, solar and energy, finance) under one SLA, one invoice and one account manager, with DaisyFin asset finance in house.
- Number porting is included, with zero downtime during business hours, and a custom proposal is promised within 48 hours.
- Vendor recognition on the site: Yeastar Titanium Partner, Canon Business Partner of the Year 2026 and Fujifilm Strategic Partner 2024.
- No published per-extension, per-user or per-agent rates anywhere in the telecoms range; every engagement runs through a quote form.
- B2B only: Daisy states that it does not take private or residential projects.
- The voice carrier under each hosted deployment is not disclosed, and no helpdesk hours, response time or uptime figure is published.
- The head-office Google feed is mixed at 4.2 across 253 reviews, and the most critical recent review describes a PABX under warranty left down over the holidays.
Score breakdown
Five categories that decide whether Daisy earns a slot on your shortlist. The headline is the weighted sum, so you can check the arithmetic.
Every telecoms line runs through the quote form; no per-extension, per-user or per-agent rate appears anywhere on the site, so a buyer has no anchor before the sales conversation.
Yeastar hosted and on-premise PABX, Linkus, Teams integration, call centre, conference and DECT handsets, Yeastar Titanium Partner status, and eight divisions under one SLA, one invoice and one account manager.
4.2 across 253 Google reviews on the Bryanston head-office listing, with recent reviews split between onboarding praise and an unresolved holiday-period fault. Held back because the record holds the head-office row on one platform only.
56 branches in all nine provinces, in-house SLA monitoring and a single SLA across divisions. Held back because the voice carrier under each deployment is not disclosed and no uptime or helpdesk-hours figure is published.
In-house technicians out of 56 branches, a dedicated account manager per customer and a 48-hour proposal promise, with more than 1,600 customer reviews cited on the site. Held back because no helpdesk hours or response-time commitment is published.
Pricing: quote-based across every telecoms line
Daisy runs an entirely quote-driven model. The pathway is a B2B-registered “Build a Solution” form that captures province, product, location count and staff count, with a custom proposal promised within 48 hours. What to ask for on each line.
| Service line | Published rate | What to ask | Disclosure |
|---|---|---|---|
| Yeastar hosted PBX | Quote | Per-user or per-extension rate, included minutes, whether Linkus is bundled, and the Teams integration tier | Confirm at quote |
| Yeastar on-premise PABX | Quote; capex plus maintenance | Appliance class, recurring maintenance fee, and the DaisyFin rental alternative | Confirm at quote |
| Call centre | Quote | Per-agent rate, queue, IVR, recording and reporting scope, CRM integration | Confirm at quote |
| Handsets (desk, DECT, headsets) | Quote | Which Yeastar-supported models, provisioning, DECT coverage | Confirm at quote |
| Connectivity | Quote | Underlying network at each site, speed tier, SLA wording, whether the voice carrier is disclosed | Confirm at quote |
| Multi-division bundle | Quote | Cross-division discount, single-invoice terms, account-manager structure | Ask explicitly |
| DaisyFin finance | Quote | Term, end-of-term options and early-termination wording; DaisyFin is an internal Daisy vehicle | Confirm at quote |
What real customers say
The three most recent reviews on the Daisy Business Solutions head-office Google listing in Bryanston, quoted as written. That listing holds 4.2 stars across 253 reviews and the owner replies to feedback. Daisy’s branches carry their own listings, which are not averaged in; HelloPeter shows no reviews in the last twelve months.
“Daisy Business Solutions provided an excellent service at our VDC Keya Rona Call Centre office.”
“If they close for holiday do not expect any service from them as our PABX which is under warranty has packed up and our phones has been off at the office since the 11th of December 2025.”
“We’ve been extremely impressed with Daisy. In particular, Tanya Christie has made our onboarding experience seamless through her expert guidance. Her professionalism and depth of knowledge in logistics and communications have stood out”
How to read this: the praise names the people who onboarded the customer, and the complaint is about a PABX under warranty left down over the December shutdown, which is exactly the scenario a written response-time commitment would cover. Ask for two telecoms references in your province and get holiday cover into the SLA.
The Daisy product line
Yeastar voice inside an eight-division office-technology group.
Yeastar hosted PABX with Linkus
Multi-tenant Yeastar hosted PABX for 5 to 500 users with the Linkus mobile, desktop and web apps. The voice carrier underneath is not disclosed on the site.
Yeastar appliance on your LAN
For sites that want voice on site: a Yeastar appliance with analogue, VoIP and cellular options, and desk, DECT and headset hardware provisioned through the same deployment.
Teams integration through the Yeastar stack
Microsoft Teams and mobile-app integration are named on the telecoms page. Confirm the tier (Direct Routing, Operator Connect or SIP) at quote.
Per-agent contact centre, conference rooms
Call-centre and conference products run standalone or integrated with the hosted or on-premise PABX.
Four sister divisions
Fibre, LTE, SD-WAN and wireless; IT managed services; document and print software, AI and RPA; CCTV, access control, ANPR and thermal cameras, all on the same account.
The rest of the group
MFPs and print fleet management, solar PV, UPS and generators, and DaisyFin in-house asset finance.
Choose Daisy if
- You are a registered business consolidating voice with print, IT, security or solar under one supplier and one invoice.
- You are already a Daisy customer on another division and want the phone system on the same account and helpdesk relationship.
- You want Yeastar hosted or on-premise PBX with Teams integration, and a branch with technicians in your province.
- Load shedding makes a phones-only conversation incomplete and you want solar and backup power quoted alongside.
Consider another if
- You are a household or sole trader; Daisy is B2B only.
- You want a cloud PBX on a published per-extension rate you can compare the same day.
- You need the voice carrier, helpdesk hours and response times stated on the page before you engage.
- A phone system is the only thing on your list, so the eight-division bundle adds nothing.
Alternatives to compare
Three providers worth quoting alongside Daisy, each stress-testing a different decision driver.
Switch Telecom
A voice specialist with Hosted Switchboard from R260 for ten extensions and Microsoft Teams Direct Routing published. The Teams-led alternative when Microsoft 365 is the anchor and you want a visible price.
Wanatel
A Cape Town cloud PBX operator with a full rate card from R225 a month for five extensions on its own ICASA licences. The transparent benchmark for a small business.
Telviva
A UCaaS specialist with CRM integration, Teams interop and minute bundles. The same quote-based posture as Daisy on cloud PBX but with deeper voice features.
Peers scored on the same rubric sit side by side on Compare phone systems.
South African essentials
Four local signals to verify before signing.
Daisy deploys Yeastar PABX; the voice carrier under each hosted deployment sets the licence scope and is not published. Ask which carrier underpins your deployment and check it at register.icasa.org.za.
Number porting is included with zero downtime during business hours, per the telecoms page. Confirm the timeline and which numbers move on which date.
Support runs in house through 56 branches with a dedicated account manager, and no helpdesk hours or response times are published. Get on-site response windows, and holiday cover, into the SLA in writing.
Quote-driven per engagement, with DaisyFin finance available. Confirm the minimum term, notice period, end-of-term options and early-termination wording before signing.
How this score was built
Scores are editorial guides, not guarantees. Daisy Business Solutions’ 6.7 is the weighted sum of the five dimension scores above: 0.25×4.5 + 0.25×8.0 + 0.20×6.5 + 0.15×7.5 + 0.15×7.5. Daisy Business Solutions is not a sponsor, and sponsorship does not move a score.
- Pricing value, 25%Rate transparency, setup friction, contract flexibility
- Feature set, 25%Controls, analytics, integrations, admin usability
- Customer reviews, 20%Aggregate rating and volume on Google and HelloPeter, treated as directional, never definitive
- Reliability and uptime, 15%Infrastructure ownership, hosting location, published uptime evidence
- Support quality, 15%Support hours, location, and what customer reviews say about resolution
FAQ
Short answers for the questions buyers typically ask before requesting quotes.
What is Daisy Business Solutions?
A South African business-technology group founded in 1985 and headquartered in Bryanston, with 56 branches across all nine provinces and more than 750 staff. Its eight divisions cover connectivity, telecoms, IT, software, security, print, solar and energy, and finance, sold under one SLA and one invoice.
How much does Daisy’s hosted PBX cost?
Daisy does not publish per-extension, per-user or per-agent rates. Every telecoms engagement runs through a quote form, with a custom proposal promised within 48 hours.
Which phone system does Daisy use?
Yeastar, in hosted and on-premise form, for 5 to 500 users, with the Linkus apps and Microsoft Teams integration. Daisy states Yeastar Titanium Partner status.
Does Daisy serve residential customers?
No. Daisy states that it serves registered businesses only and does not take private or residential projects.
Does Daisy integrate with Microsoft Teams?
Yes, through the Yeastar stack. Confirm the tier (Direct Routing, Operator Connect or SIP) at quote.
Where does Daisy operate?
From 56 branches across all nine provinces, from Cape Town to Musina, with in-house technicians rather than outsourced support.
What do customer reviews say?
The Bryanston head-office Google listing sits at 4.2 across 253 reviews. Recent reviews praise the onboarding and security teams; the most critical describes a PABX under warranty left down over the December holidays. Branches carry their own listings.
Sources, disclosure and what changedWhere this review’s facts come from, how WhichVoIP gets paid, and the update history
- daisysolutions.co.zaUsed for the 1985 origin, 750+ staff, 56 branches, 30,000 businesses served, eight divisions, zero-outsourcing policy, DaisyFin, the Yeastar hosted and on-premise range, Teams integration, porting terms, 48-hour proposal promise and vendor recognition. Home, About and Telecoms pages sampled 4 September 2026. Open source →
- Daisy Business Solutions Google Business Profile (Bryanston)Used for the 4.2-star rating across 253 reviews and the three verbatim quotes. Read live 6 September 2026. Open source →
- Daisy on HelloPeterUsed for the no-reviews-in-twelve-months observation. Open source →
Daisy Business Solutions is not a WhichVoIP sponsor. This review was researched and written by WhichVoIP’s editorial team using primary sources (provider website and About page, five Daisy Google Business Profiles across Bryanston, Cape Town, Westville, Gqeberha and Pretoria, HelloPeter listing, and the prior WhichVoIP review). WhichVoIP may receive a referral fee when you request quotes through our platform. Read our full editorial policy.
- 6 September 2026Quote-request links re-routed to the phone-systems quote form after the primary-category decision; no other change.
- 6 September 2026Page rebuilt in the updated review layout. Google listing re-read: Bryanston 4.2 across 253, three recent reviews quoted verbatim in place of the multi-branch aggregate cards (branch listings are not in the record and are no longer averaged). Third-party price benchmarks that are not in the verified record were removed. Alternatives given reasons and current scores; South African essentials rewritten to the four standard checks; journey rail and collapsed sources block added. Score unchanged at 6.7.
- 4 September 2026Evening editorial pass against the rebuilt daisysolutions.co.za (home, About and Telecoms pages): the group is described as it now describes itself – eight named divisions, 750+ staff, 56 branches, a zero-outsourcing support model and DaisyFin in-house financing. The Smart Office Services, Assetfin and 24/7 365 helpdesk references, none of which appear on the rebuilt site, are gone; the Reliability and Support cards now cite in-house support and the absence of published helpdesk hours. Scores unchanged.
- 4 September 2026Re-scored on the five-dimension rubric (pricing value 25%, feature set 25%, customer reviews 20%, reliability and uptime 15%, support quality 15%) from 7.0 to 6.7. Customer reviews now reads the Bryanston Google listing recorded in the WhichVoIP record (4.2 stars, 253 reviews, sampled 16 August 2026). Home page re-read at daisysolutions.co.za on 4 September 2026: Daisy now describes eight divisions under one SLA, one invoice and one account manager, and states Yeastar Titanium Partner status; the division count has been updated throughout this page.
- 21 May 2026Fact-check against daisysolutions.co.za. The 1985 founding, 56-branch nationwide footprint, Smart Office Services (2002), Assetfin (2010), four-division structure, the Yeastar / Linkus / Hosted & Premise PABX stack, the B2B-only registered-business wording and the Canon Business Partner of the Year 2026 award were all confirmed accurate against the live site. One correction: the secondary “+27 21 507 5111 (Cape Town)” number was not verifiable on the contact page, so the fast facts now carry the verified Bryanston HQ line (+27 11 244 5000) and the national sharecall (086 003 2222). Score unchanged at 6.8.
- 20 May 2026Score recalibrated from 6.3 to 6.8 against the V7 4-axis rubric. Support lifted to 8.5 on the multi-branch GBP discovery (~4.5★ across 1,059 reviews). Feature set lifted to 7.5 on confirmed Teams calling via Linkus and the four-division bundle. New surfaces this update: nationwide branch claim plus Canon and Hikvision OEM partner awards.
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