Daisy Business Solutions is a leading provider of business environment infrastructure and technology solutions in South Africa. Established in 1985, the company specialises in information communication technology, office automation, alternative energy infrastructure, and commercial security. With a nationwide presence of 56 branches, Daisy Business Solutions delivers comprehensive, turnkey solutions to businesses across various industries.
What Services You Can Get from Daisy Business Solutions
Daisy Business Solutions offers a wide array of services designed to meet diverse business needs:
Connectivity
Providing robust connectivity solutions, including SD-WAN, fibre, LTE, voice, and wireless services, ensuring seamless and reliable communication channels for businesses.
Telecoms
Offering hosted and premise-based PABX systems, conferencing solutions, mobile applications with Microsoft integration, and a range of handsets to enhance business communication infrastructure.
IT Services
Delivering managed services such as user support, server and cloud services, network and firewall management, and comprehensive IT hardware solutions to optimise business operations.
Software Solutions
Specialising in electronic document management, print management software, process automation, and artificial intelligence and robotic process automation to streamline business processes.
Security
Implementing advanced security measures, including CCTV, thermal imaging, retail security solutions, time and attendance systems, intrusion detection, access control, and automatic number plate recognition (ANPR) systems to safeguard business assets.
Print Solutions
Providing mono and colour (A3/A4) printers, refurbished devices, fleet management, multifunctional print devices, wide-format printers, and flexible month-to-month printer rentals to meet diverse printing needs.
Energy Solutions
Supplying sustainable energy solutions such as solar power installations, generators, and uninterruptible power supply (UPS) systems to ensure business continuity during power disruptions.
Finance
Offering tailored financial solutions to support businesses in acquiring necessary technology and infrastructure without significant upfront capital expenditure.
Ideal Customer Profile
Daisy Business Solutions caters to small, medium, and large enterprises across various sectors, including retail, industrial, manufacturing, mining, hospitality, education, and finance. Businesses seeking comprehensive, integrated solutions to enhance their operational efficiency and technological infrastructure will find Daisy’s offerings particularly beneficial.
Customer Feedback
Clients have expressed satisfaction with Daisy Business Solutions’ proactive approach and tailored solutions. For instance, one customer noted, “Happy with the service received. The staff from Daisy took the initiative in gathering information to assemble the perfect tools required for the size and type of our business.” Another client shared, “We have been with Daisy Business Solutions for about 4 years. We are EXTREMELY happy with them. We have experienced small problems and they are VERY QUICK to sort out.” These testimonials reflect the company’s commitment to responsive service and customised solutions.
However, some customers have reported challenges, particularly regarding contract cancellations and service responsiveness. One review mentioned, “They are the worst company when you want to cancel the contract. Their salesperson and management do not take responsibility. They don’t respond to emails.” Another stated, “If you want to cancel the contract it is impossible. Spare yourself a lot of frustration and anger and do not deal with this company.” These reviews highlight areas where the company could improve its customer service and contract management processes.
Commonly Asked Questions
1. What industries does Daisy Business Solutions serve?
Daisy Business Solutions serves a wide range of industries, including retail, industrial, manufacturing, mining, hospitality, education, and finance, providing tailored solutions to meet specific sector needs.
2. How can I contact Daisy Business Solutions for support?
Customers can reach Daisy Business Solutions through their official website’s contact form or by calling their national sales line at 011 244 5000.
3. Does Daisy Business Solutions offer customised solutions?
Yes, Daisy Business Solutions provides customised solutions tailored to the unique requirements of each business, ensuring optimal performance and efficiency.
4. Are there flexible financing options available?
Daisy Business Solutions offers flexible financing options through their internal financing division, Assetfin, allowing businesses to acquire necessary technology and infrastructure without significant upfront costs.
5. What support services are available for IT solutions?
Daisy Business Solutions offers comprehensive IT support services, including managed user services, server and cloud services, network and firewall management, and IT hardware support, ensuring seamless and secure IT operations for businesses.
Daisy Business Solutions continues to provide integrated and innovative solutions, supporting businesses in enhancing their operational efficiency and technological capabilities.
