Yaxxa — Cloud PBX provider in South Africa
Yaxxa is a South African multi-service ICT provider founded in 2016 and headquartered in Johannesburg, with further offices in Cape Town and Auckland. It runs a Cloud PBX alongside connectivity, security, energy and managed-print lines, holds its own Class ECS licence, and bundles these pillars under a single master service agreement aimed at mid-market and growing businesses.
Comparing cloud PBX providers? Start with our Cloud PBX guide for South Africa.
Key facts
| Who they are | A South African multi-service ICT provider operating since 2016, trading as Yaxxa (Pty) Ltd |
| Voice services | Cloud PBX with extensions and call management, sold within a broader ICT portfolio |
| Also offers | Connectivity, security, energy and managed print — bundled under one master service agreement |
| Head office | Johannesburg, with further offices in Cape Town and Auckland |
| Coverage | National — internet-dependent, across South Africa |
| ICASA licence | Yes — Class ECS, registration 2067/996, under Yaxxa (Pty) Ltd |
| Pricing | Quote-based, scoped per engagement; the Y15 bundle starts from R4,380 per month |
| Listed In | Phone System Providers · VoIP Providers · Fibre Internet Providers · Wireless Internet Providers · Call Centre Providers |
Yaxxa sells voice as one line of a wider ICT portfolio
Yaxxa delivers its cloud PBX over the internet, so each site’s connection shapes call quality, and it holds its own Class ECS licence for the voice service rather than reselling anonymously. What sets Yaxxa apart is breadth: voice sits alongside connectivity, physical security, energy and managed print, all contracted under one master service agreement. That suits a buyer who wants a single vendor and invoice across several ICT pillars, and it makes bundle scoping the main pricing lever. The practical question is whether one-vendor consolidation outweighs picking a specialist for each pillar.
Who Yaxxa is a fit for
- Mid-market and growing SMEs that want one master service agreement across voice, connectivity, security and print.
- Buyers who prefer a provider running its own Class ECS-licensed voice rather than an unnamed reseller.
- Organisations chasing bundle-level discounts negotiated across multiple ICT pillars with a single vendor.
How Yaxxa sits in the Cloud PBX category
- 232 verified cloud PBX and business phone system providers on WhichVoIP; 129 carry a Google rating.
- Google 3.7 from 25 reviews — rank 108 of 129 of rated providers in the category (107 rate higher).
- Category median is 35 reviews, so this is a smaller sample than most.
Computed from the WhichVoIP provider register; refreshes as ratings and reviews change.
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Compare cloud PBX and business phone system providers →Commonly asked questions
What does Yaxxa offer?
Yaxxa is a multi-service ICT provider. Its voice line is a Cloud PBX with extensions and call management, sold alongside connectivity, security, energy and managed print, and bundled under one master service agreement. A quote scopes the pillars and extensions your business needs.
How much does Yaxxa cost?
Pricing is quote-based and scoped per engagement, because the offer bundles several ICT pillars. As a published reference point, the Y15 bundle starts from R4,380 per month. Request up to 3 quotes through WhichVoIP to compare it against similar providers, free and without obligation. For reference, the 10 verified Cloud PBX providers on WhichVoIP that do publish prices charge R49–R79 per extension per month, with call rates and handsets on top — a yardstick for the figures above. Compare published prices or get up to 3 quotes.
Does Yaxxa hold its own telecoms licence?
Yes. Yaxxa holds a Class ECS licence, registration 2067/996, under Yaxxa (Pty) Ltd, so its voice service runs under its own registration rather than an unnamed reseller arrangement.
Can Yaxxa bundle voice with connectivity and IT?
Bundling is the core of Yaxxa’s model. Voice, connectivity, security, energy and managed print can sit under a single master service agreement, which is what suits buyers wanting one vendor and one invoice across ICT.
Can Yaxxa run across multiple branches?
A hosted Cloud PBX puts every site on one platform, so extensions, transfers and a single dial plan can span branches over their internet links. A quote scopes the lines and connectivity each site needs.
What areas does Yaxxa cover?
Yaxxa serves businesses nationally across South Africa. Because the Cloud PBX is delivered over the internet, each site needs a suitable business connection, which Yaxxa can also supply as part of a bundle.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 20 July 2026.