Telviva is a prominent telecommunications provider in South Africa, specialising in innovative VoIP and communication solutions tailored for businesses. Committed to reliability and customer satisfaction, the company delivers services that enhance connectivity and streamline communication for organisations of all sizes.

What services you can get from Telviva

This provider offers a comprehensive suite of services designed to meet the diverse needs of its clients, including:

  • VoIP Telephony Solutions
  • Cloud-Based PBX Systems
  • Unified Communications
  • Contact Centre Solutions
  • Business SMS Services
  • Internet Connectivity

These offerings are tailored to improve operational efficiency and support seamless communication.

Ideal Customer Profile

The typical customers for this organisation include:

  • Small to medium-sized enterprises seeking cost-effective communication solutions.
  • Larger organisations requiring scalable and flexible telephony systems.
  • Businesses looking for reliable infrastructure to enhance productivity.

Customer Feedback

Based on reviews from HelloPeter and Google Reviews:

What Customers Love:

  • Feature-Rich Solutions: Seamless VoIP, mobile integration, and Telviva One.
  • Flexibility: Make and receive calls from anywhere with good connectivity.
  • Reliability: Generally dependable for business communication needs.

What Could Improve:

  • Support: Some delays in resolving queries.
  • Technical Issues: Occasional glitches during setup or usage.
  • Follow-Ups: Mixed feedback on response times for complex problems.

They are praised for their innovation but could enhance support and troubleshooting processes.

Commonly Asked Questions

1. What types of communication solutions are available?
The company provides a range of services, including VoIP telephony, cloud-based PBX systems, and unified communications.

2. How can I contact customer support?
Customers can reach the support team via the website or by calling their dedicated service number.

3. Are contracts required for the services?
Telviva offers flexible options, including both contract and month-to-month service plans.

4. Can I keep my existing phone number when switching?
Yes, number porting services are available, allowing you to retain your existing phone number when transitioning to their solutions.

For more information, visit Telviva and explore how they can enhance your communication capabilities today!