NanoCloud Solutions — hosted PBX and business fibre, Cape Town
NanoCloud Solutions is a Cape Town close corporation, trading since 2011, that sells phone systems and internet to small and medium businesses as part of a wider stack that also covers cloud hosting, cyber security, CCTV, printers and backup power. It offers a hosted PBX, an on-site PBX or a gateway for an existing PABX, runs voice over its own APN, and sells fibre from 10 Mbps to 1 Gbps with microwave and LTE for other sites. No prices are published; quotes follow a free evaluation.
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Key facts
| Who they are | NanoCloud Solutions cc, registration 2011/089094/23, a Cape Town technology supplier aimed at SME businesses. It has been trading since 2011 and cites more than 15 years of telephone-system installs |
| Phone systems | Three set-ups: a hosted PBX that lives in its local data centre for a monthly fee, a premise-based PBX on your own site, or a VoIP gateway that keeps an existing PABX and analogue handsets. Plans are sold per user |
| Voice network | Calls run over NanoCloud’s own APN (it calls this an “Artificial Private Network”) as well as over fibre. During an internet or power outage, calls can divert to the mobile app over the cellphone’s 3G or LTE data |
| Features | SIP trunking, many simultaneous calls to one number with queue routing, video calls and conferencing, a Microsoft Teams integration, call recording with queue and agent reports, and Yealink HD handsets that can be rented inside a per-user bundle |
| Number porting | Free porting in for almost all South African numbers, and the numbers can be ported out again if you move provider |
| Uptime | The site claims 99.9% SLA-backed uptime on a fully redundant hosted PBX, and up to 99.95% on business fibre with diverse backup routes. The SLA documents themselves are not published |
| Connectivity | Fibre to the business or home from 10 Mbps to 1 Gbps, uncapped; line-of-sight microwave links for sites fibre does not reach; LTE as a main link or failover; and a managed firewall. It says it is not tied to one carrier but does not name the networks it uses |
| Other services | Cloud hosting, Microsoft 365, hosted Exchange, VPS and backup in a Tier 1 data centre; managed cyber security; CCTV and biometric access; printers and copiers; and solar, UPS and inverters with partner NanoEnergy. A reseller programme sells the same stack to IT and print companies |
| Location | Cape Town, Western Cape, serving all of South Africa; no street address is published |
| Contact | 021 559 8944 (weekdays, business hours), WhatsApp 082 529 1988, or [email protected] |
| ICASA licence | No public licence reference found on the provider’s website at our last check (November 2026); we’ll update this once a reference is confirmed |
| Pricing | Not published. NanoCloud gives budget figures and a proposal after a technology review and a network readiness check |
| Listed In | Phone System Providers · VoIP Providers · Fibre Internet Providers · Wireless Internet Providers |
NanoCloud Solutions sells the phone system as one piece of a bigger bundle
NanoCloud’s pitch is that a small business should not have to juggle a phone company, an internet provider, an IT firm and a printer dealer. Its cloud PBX comes from the same team that installs the fibre line, the firewall, the CCTV and the inverter, and it can quote a hosted system, an on-site box or a gateway that keeps your old PABX working while you move to VoIP. That makes it useful when several things are changing at once, such as a new office or a move off copper. The catch is that nothing on the site is priced, so you are comparing a proposal, not a rate card. Ask for the per-user price, the call rates, the handset rental and the contract term as separate lines, ask to see the SLA behind the 99.9% claim, and ask which licensed network carries your calls, since neither the carriers nor a licence reference are published.
Who NanoCloud Solutions is a fit for
- Cape Town SMEs that want phones, internet, IT security and printing from one accountable supplier.
- Offices with an old PABX and handsets that want to move to VoIP in stages through a gateway.
- Teams that need calls to keep ringing through load-shedding by diverting to a mobile app.
How NanoCloud Solutions sits in the Cloud PBX category
- 253 verified cloud PBX and business phone system providers on WhichVoIP; 130 carry a Google rating.
- No published Google rating for NanoCloud Solutions (130 of 253 in the category have one; median 35 reviews).
Computed from the WhichVoIP provider register; refreshes as ratings and reviews change.
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Compare cloud PBX and business phone system providers →Commonly asked questions
How much does a NanoCloud Solutions phone system cost?
NanoCloud does not publish prices (checked 5 November 2026). It describes its hosted PBX as pay-per-user and gives budget figures after a free review of your site and network. When you get the proposal, ask for the monthly price per user, call rates, handset rental and any installation fee as separate lines so you can set them against other quotes. For reference, the 11 verified Cloud PBX providers on WhichVoIP that do publish prices charge R49–R79 per extension per month, with call rates and handsets on top, so expect a quote in that band unless the bundle includes hardware. Compare published prices or get up to 3 quotes.
Can NanoCloud Solutions keep my old PABX and handsets?
Yes. Besides a hosted PBX and an on-site PBX, it offers a VoIP gateway that sits between an existing PABX and the internet, so analogue handsets keep working while calls move to VoIP. For the full feature set it recommends switching to Yealink VoIP phones, which it can rent as part of a per-user plan.
What happens to NanoCloud calls during load-shedding?
The hosted PBX runs in NanoCloud’s data centre, so it stays up when your office loses power. Calls can divert to its mobile app over your cellphone’s 3G or LTE data, and it sells LTE failover and backup power. Desk phones and the router still need a UPS or inverter to keep working on site.
Can I keep my number if I move to NanoCloud Solutions?
NanoCloud says almost all South African numbers can be ported to its network free of charge and ported out again later. Porting runs through the network that holds the number today, so ask for an expected date and keep the old service live until the port has gone through.
Where is NanoCloud Solutions based?
In Cape Town, Western Cape; the site says it serves all of South Africa but gives no street address. You can reach it on 021 559 8944 during business hours, on WhatsApp at 082 529 1988, or at [email protected].
Does NanoCloud Solutions sell fibre as well?
Yes. It sells business and home fibre from 10 Mbps to 1 Gbps, uncapped, with a claimed uptime SLA of up to 99.95%, plus microwave links for sites without fibre and LTE as a main or backup link. Coverage depends on which network reaches your address, so ask which one it will use.
How does NanoCloud Solutions compare with other Cloud PBX providers in South Africa?
NanoCloud competes as a one-stop supplier for small offices, bundling phones with internet, IT security and power, rather than on a published rate card. For scored features and published prices across providers, see the Cloud PBX comparison or WhichVoIP’s Switch Telecom review for a national benchmark.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last checked on 5 November 2026.