ICTGlobe — Cloud PBX & VoIP provider in South Africa
ICTGlobe (ICTGlobe Management) is a South African Tier 1 ICASA-licensed telecoms and ICT operator founded in 2000, running its own national voice backbone from Koelenhof near Stellenbosch. It sells three Cloud PBX platforms — VPBX, 3CX and Vodia — alongside VoIP, IP-PBX and CallVault call recording, plus internet, cloud and hosting served from its own Tier 3 data centre. The offer is built largely for resellers, ISPs and channel partners rather than walk-in retail.
Key facts
| Who they are | A South African Tier 1 ICT and telecoms operator founded in 2000, trading as ICTGlobe Management |
| Voice services | Three Cloud PBX platforms — VPBX, 3CX and Vodia — plus VoIP, IP-PBX and CallVault call recording |
| Network | Its own national voice backbone with direct interconnects into the major SA mobile networks |
| Also offers | Business internet, cloud and hosting served from its own Tier 3 data centre with twin generators and 24/7 staff |
| Head office | Building 3, Devonbosch, Bottelary Road, Koelenhof, Stellenbosch |
| Coverage | National — sells largely through ISPs, MSPs and channel partners |
| ICASA licence | Publicly positions itself as a Tier 1 ICASA-licensed operator; confirm the exact ECS/ECNS record at register.icasa.org.za if your procurement weights it |
| Pricing | Quote-based, negotiated across the product menu — brief sales with the platform (VPBX, 3CX or Vodia) and adjacent products you are scoping |
| Listed In | Cloud PBX Providers |
ICTGlobe runs the network under its Cloud PBX rather than reselling one
ICTGlobe is unusual at the SA Tier 1 layer because it hands you a choice of three cloud PBX platforms — its own VPBX, plus 3CX and Vodia — all riding one in-house voice backbone. Voice is delivered over a data connection, so each site’s internet line shapes call quality, but ICTGlobe controls the routing behind it through direct interconnects into the major mobile networks. The stack sits alongside a Tier 3 data centre, cloud and hosting, and the whole model leans towards partners building services on top rather than a single retail buyer. The practical question is which platform fits your feature list, and whether the partner-facing packaging suits how you buy.
Who ICTGlobe is a fit for
- ISPs, MSPs and integrators building voice services on a national SA backbone rather than reselling a third-party platform.
- Buyers who want a specific Cloud PBX engine — VPBX, 3CX or Vodia — from one operator rather than being tied to a single stack.
- Businesses that value voice, a Tier 3 data centre and interconnects under one infrastructure owner for accountability.
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Compare Cloud PBX providers →Commonly asked questions
What phone systems does ICTGlobe offer?
ICTGlobe gives you a choice of three Cloud PBX platforms — its own VPBX, plus 3CX and Vodia — alongside VoIP and IP-PBX. All three run on ICTGlobe’s own voice backbone and ride your internet line, so a quote scopes the platform, extensions and features to your headcount and sites.
Is ICTGlobe a wholesale or a retail provider?
Its model leans wholesale and partner-facing: much of what it sells is built for ISPs, MSPs, integrators and resellers who layer their own services on top of the backbone. Businesses can still buy voice and connectivity, but the packaging assumes a partner or a project rather than a walk-in retail sale.
How much does ICTGlobe cost?
ICTGlobe doesn’t publish fixed rate cards; pricing is quote-based and negotiated across the product menu. For a like-for-like sense of pricing, request up to 3 quotes from comparable South African providers through WhichVoIP, free and without obligation.
Does ICTGlobe run its own network?
Yes. ICTGlobe operates its own national Tier 1 voice backbone with direct interconnects into the major South African mobile networks, rather than reselling another carrier, so it controls call routing behind your internet line.
Does ICTGlobe have its own data centre?
Yes. Cloud and hosting are served from ICTGlobe’s own Tier 3 data centre, described with twin backup generators and 24/7 staffed support. Pull the SLA for the specific cloud or voice service you are buying so the measurement window and credit triggers are written down.
Does ICTGlobe voice keep working during load-shedding?
Cloud voice needs power and internet at your premises, so an outage interrupts calls unless your router and handsets sit on a UPS or inverter. Because ICTGlobe also supplies connectivity and hosting, a quote can scope backup power for the equipment that has to stay live.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 13 July 2026.