Cellcor Networks — Bicom PBXware hosted PBX and call centre, Bryanston
Cellcor Networks is a Bryanston, Sandton telephony company launched in 2013 that builds its business phone systems on Bicom Systems PBXware. It sells the Business edition as a hosted PBX in the cloud or as an on-site softswitch, a Call Centre edition with queues, wallboards and supervisor tools, and a Multi-Tenant edition for companies that resell voice to their own clients, with the gloCOM desktop, mobile and meeting apps on top. It publishes no prices, so every system is quoted.
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Key facts
| Who they are | Cellcor Networks (Pty) Ltd, launched in 2013 by a team that cites more than 25 years of combined experience in telecommunications and automation. Its website footer reads “powered by Bicom Systems”, the maker of the PBX platform it deploys. No company registration number is published on the site |
| Phone system | PBXware Business edition, run as a hosted PBX on Bicom’s SERVERware virtualisation in the cloud or installed on premise as a softswitch on dedicated hardware. Listed features include auto attendants, voicemail, hot desking, call recording played back in a web browser (with an optional consent announcement), a self-care portal for users, call statistics, an API, custom branding and archiving of voicemail, fax and call data to Amazon S3, Google Drive, Dropbox or FTP |
| Apps and meetings | gloCOM desktop client in Office, Business, Agent and Supervisor editions (softphone, presence, chat, fax, file transfer, CRM access, video calls), gloCOM GO on mobile, and gloCOM Meeting for video and audio conferences with screen sharing, remote control and scheduled or recurring meetings |
| Call centre | PBXware Call Centre edition with unlimited ACD queues, priority and FIFO routing, queue callback, listen, whisper and barge, live wallboards, and queue, agent and IVR reports. The site describes inbound campaigns; no outbound dialler is mentioned |
| For resellers | A Multi-Tenant edition that works as a Class 4 or Class 5 softswitch for internet telephony providers, with unlimited tenants and resellers, layered admin rights and built-in call rating (balances, inclusive minutes, billing increments, connection charges) |
| Security and monitoring | sipPROT watches live SIP traffic and temporarily blocks addresses behind brute-force, scanner and denial-of-service attempts; sipMON records packet loss, jitter and a MOS score for each call, with call detail records and PCAP or WAV downloads |
| Head office | Ground Floor, The Gabba, 57 Sloane Street, Bryanston, Sandton, Gauteng |
| Contact | 011 465 5304 or 010 300 0250; [email protected] for support and [email protected] for quotes |
| ICASA licence | No public licence reference found on the provider’s website at our last check (October 2026); we’ll update this once a reference is confirmed |
| Pricing | Quote-based — no per-extension price, call rate, setup fee or contract term is published, so licences, hosting, handsets and calls are priced per business through a quote request |
| Listed In | Phone System Providers · VoIP Providers · Call Centre Providers |
Cellcor Networks sells the Bicom stack end to end, from a single office to a reseller switch
Cellcor is a specialist rather than a generalist: almost everything on its website describes one vendor’s platform, Bicom Systems PBXware, and the tools that sit around it. That gives a buyer an unusually clear upgrade path. A small office can start on a cloud PBX with gloCOM softphones, a support desk can move to the Call Centre edition for queues and wallboards, and a company that wants to sell VoIP under its own name can take the Multi-Tenant softswitch with call rating built in. The website also names security tooling that many resellers leave out, with sipPROT blocking SIP attacks and sipMON scoring call quality per call. Two things to raise before you sign: the site still describes PBXware 5 and SERVERware 3, so ask which release you will run, and nothing about price, call rates, contract length or support hours is published, so ask for all four in writing.
Who Cellcor Networks is a fit for
- Gauteng businesses that want a hosted PBX but may later need call-centre queues and supervisor tools on the same platform.
- Companies that prefer an on-site softswitch to a fully hosted service, and want the option to move to the cloud later without changing systems.
- IT firms and telecoms resellers looking for a multi-tenant switch with call rating to run voice for their own customers.
How Cellcor Networks sits in the Cloud PBX category
- 253 verified cloud PBX and business phone system providers on WhichVoIP; 130 carry a Google rating.
- No published Google rating for Cellcor Networks (130 of 253 in the category have one; median 35 reviews).
Computed from the WhichVoIP provider register; refreshes as ratings and reviews change.
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Compare cloud PBX and business phone system providers →Commonly asked questions
What phone system does Cellcor Networks use?
Bicom Systems PBXware. Cellcor offers the Business edition for company phone systems, the Call Centre edition for queue-based teams and the Multi-Tenant edition for voice resellers, each either hosted on Bicom’s SERVERware in the cloud or installed on premise. Users get the gloCOM apps on desktop and mobile.
How much does a Cellcor Networks hosted PBX cost?
Cellcor does not publish prices (checked 28 October 2026). Ask for the monthly charge per user or per system, call rates and the billing increment, setup and number porting, handsets, and the contract term as separate lines, and confirm whether hosting and the gloCOM licences are included. For reference, the 11 verified Cloud PBX providers on WhichVoIP that do publish prices charge R49–R79 per extension per month, with call rates and handsets on top, so expect a quote in that band unless the bundle includes hardware. Compare published prices or get up to 3 quotes.
Can Cellcor Networks run a call centre?
Yes, on the PBXware Call Centre edition: unlimited ACD queues with priority routing and queue callback, live wallboards, listen, whisper and barge for supervisors, and reports on queues, agents and IVR menus. The site describes inbound call handling; if you run outbound campaigns, ask how dialling is handled.
Where is Cellcor Networks based?
At The Gabba, 57 Sloane Street in Bryanston, Sandton. You can reach it on 011 465 5304 or 010 300 0250, or by email at [email protected]; quote requests go to [email protected]. A hosted PBX can serve offices anywhere with a decent internet link, so ask how on-site installation is handled outside Gauteng.
Does Cellcor Networks keep working during load-shedding?
A hosted PBX stays up in the data centre when your office loses power, but desk phones, the router and the fibre or wireless equipment need a UPS or inverter to keep calls going, and an on-premise softswitch needs backup power of its own. Ask Cellcor which option fits your site and what it recommends for backup power.
Can we resell voice on Cellcor’s platform?
Cellcor offers PBXware Multi-Tenant, which is built for that: many hosted PBX tenants on one switch, several layers of resellers and administrators, a self-care portal and call rating with balances and inclusive minutes. Ask who carries the calls and holds the numbers underneath, since no ICASA licence reference is published on its site.
How does Cellcor Networks compare with other Cloud PBX providers in South Africa?
Cellcor competes as a single-platform specialist: its depth is in Bicom PBXware, from one office up to a reseller switch, rather than in bundling connectivity and IT. For published prices and scored features across providers, see the Cloud PBX comparison or WhichVoIP’s Switch Telecom review for a national benchmark.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last checked on 28 October 2026.