Since its inception in 2019, Broad Networks has been committed to providing exceptional ICT services across KwaZulu-Natal. The company’s mission is to offer cost-effective, reliable, and cutting-edge technology solutions that empower clients to enhance their daily operations and overall productivity. By partnering with leading brands, Broad Networks ensures access to the latest hardware and software, delivering tailored solutions that meet the unique needs of each client.

Services

Broad Networks offers a diverse range of services designed to address various technological requirements:

Data Networks

  • Internet Services: Providing robust and high-speed internet connectivity solutions for both homes and businesses.
  • Hosting: Offering reliable hosting services to ensure websites and applications run smoothly.
  • Wireless Networks: Designing and implementing wireless solutions to enhance coverage and connectivity.
  • Internal Networks & WiFi: Setting up and managing internal networks, including WiFi configurations, to ensure seamless communication within premises.
  • Mikrotik Router Configurations: Specializing in configuring Mikrotik routers for optimized network performance.
  • Hotspot Systems: Implementing hotspot solutions for businesses requiring controlled internet access for their clients.
  • CCTV Systems: Installing and maintaining surveillance systems to enhance security.
  • Access Control: Providing access control solutions to secure premises effectively.

VOIP Telephony

  • Desktop Phones: Supplying and configuring desktop VOIP phones suitable for various business environments.
  • Cordless Phones: Offering cordless VOIP solutions for mobility within the workplace.
  • IP PABX: Implementing IP-based Private Automatic Branch Exchange systems for efficient call management.
  • VOIP SIP: Setting up Session Initiation Protocol services to facilitate VOIP communications.
  • VOIP on Mobile: Enabling VOIP services on mobile devices to ensure communication on the go.

IT & Support

  • Server Maintenance: Regular upkeep and monitoring of servers to ensure optimal performance and minimize downtime.
  • On-site Troubleshooting: Providing prompt on-site support to resolve technical issues efficiently.
  • Remote Support: Offering remote assistance to address and rectify problems without the need for physical presence.

Ideal Customer Profile

Broad Networks caters to a wide array of clients, including:

  • Residential Users: Homeowners seeking reliable internet connectivity, security solutions, and home network setups.
  • Small to Medium-sized Businesses (SMBs): Enterprises requiring robust data networks, VOIP telephony, and IT support to streamline operations.
  • Remote Workers: Individuals working from home who need secure and efficient network solutions to maintain productivity.
  • Educational Institutions: Schools and training centers looking for comprehensive network setups and maintenance services.
  • Retail Businesses: Shops and outlets in need of POS system integrations, surveillance, and reliable internet services.

Customer Feedback

Clients have consistently praised Broad Networks for their professionalism, expertise, and dedication. Testimonials include:

  • “Chris was awesome!” – Sandeep, RedCarpet Tech Pvt Ltd
  • “Second time working with him. Totally rocking.” – Yonghan, Singapore IT Service Provider
  • “Awesome. He most definitely went above and beyond to help me. Without a doubt would work with again!” – Justin, LakeMonster App
  • “Best network provider out there. No issues whatsoever. Downtime is well communicated and sorted out ASAP. Keep up the good work, guys.” – Stanley VD Merwe, Residential User

These testimonials reflect Broad Networks’ commitment to excellence and customer satisfaction.

FAQs

Q: What areas does Broad Networks serve?

A: Broad Networks primarily serves the KwaZulu-Natal region in South Africa, offering a wide range of ICT services to both residential and business clients.

Q: Does Broad Networks provide remote support?

A: Yes, Broad Networks offers remote support services to address and resolve technical issues without the need for an on-site visit.

Q: What VOIP solutions are available for businesses?

A: Broad Networks provides various VOIP solutions, including desktop phones, cordless phones, IP PABX systems, VOIP SIP services, and mobile VOIP configurations to ensure seamless communication for businesses.

Q: Can Broad Networks assist with network security?

A: Absolutely. Broad Networks offers comprehensive security solutions, including CCTV installations and access control systems, to safeguard your premises and data networks.

Q: How can I contact Broad Networks for support or inquiries?

A: You can reach Broad Networks by calling 0310545007 or emailing [email protected]. Their team is ready to assist with any questions or support needs you may have.

Broad Networks remains steadfast in its mission to provide unparalleled ICT services, ensuring clients receive innovative solutions tailored to their specific needs.