Quadracom — VoIP and business telecoms provider in South Africa
Quadracom is a KwaZulu-Natal technology company based on Horseshoe Crescent in Waterfall, north-west of Durban, selling VoIP and telecoms as part of a wider IT services line that runs from cybersecurity to CCTV. The company claims more than twenty years of trading and covers Durban, Johannesburg and Cape Town directly, with a reseller network extending it nationwide. It is the kind of supplier a business picks when it wants its phones and its IT support to come from one place.
Key facts
| Who they are | A KwaZulu-Natal IT and telecoms company selling VoIP alongside managed IT, cybersecurity, networking and physical security |
| Voice services | VoIP and telecom services, sold as one line within a broader technology offering rather than as a standalone telephony product |
| Also offers | IT consulting and support, web application development, cybersecurity, networking, internet services, IoT sensors, CCTV, smart home, data analytics and backup and disaster recovery |
| Head office | 72 Horseshoe Crescent, Waterfall, Durban, 3610, KwaZulu-Natal |
| Coverage | Direct service in Durban, Umhlanga, Ballito and Pietermaritzburg; Johannesburg, Sandton, Pretoria, Midrand and Centurion; Cape Town, Stellenbosch and Bellville. Nationwide reach through a reseller network |
| ICASA licence | No ICASA reference is published and no licensing claim is made. Ask for the position in writing if your procurement process records it |
| Pricing | Quote-based. No rate card is published, which fits a company scoping IT and voice together rather than selling per-extension packages |
| Established | Not publicly stated. Quadracom claims more than twenty years of experience but publishes no founding year, so WhichVoIP does not carry one |
| Listed In | VoIP Providers |
Phones bought as part of the IT stack
Quadracom sells voice inside a much wider technology offering, and that shapes who should be talking to them. If you want the cheapest per-minute rate, a dedicated voice provider will usually win. If your real problem is that the phones, the network, the firewall and the cameras are handled by four different suppliers who blame each other, consolidating them has genuine value, and that is the pitch here. The direct-coverage list across three provinces means on-site work is realistic in the main metros rather than only in Durban. Ask what happens outside those areas, since nationwide reach runs through resellers rather than Quadracom’s own technicians. A dedicated voice shortlist is in the VoIP provider directory.
Who Quadracom is a fit for
- Businesses consolidating phones, IT support and security under one supplier
- KZN and Gauteng offices wanting on-site technicians rather than remote-only help
- Companies pairing a VoIP rollout with a network or cybersecurity project
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Scope the whole job when you ask Quadracom for a quote. Say how many extensions you need, whether the network and firewall are part of the same project, how many sites are involved and in which cities, and whether you want on-site support or are happy with remote.
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Compare VoIP providers →Commonly asked questions
Is Quadracom a phone company or an IT company?
Both, and the balance matters. VoIP and telecoms sit alongside IT support, cybersecurity, networking and CCTV. If you only want telephony, a specialist voice provider is worth comparing. If you want one supplier across the stack, that is the case for Quadracom.
Which areas does Quadracom cover directly?
Durban, Umhlanga, Ballito and Pietermaritzburg in KwaZulu-Natal; Johannesburg, Sandton, Pretoria, Midrand and Centurion in Gauteng; and Cape Town, Stellenbosch and Bellville in the Western Cape. Other areas are served through a reseller network.
How long has Quadracom been trading?
The company claims more than twenty years of experience but does not publish a founding year, so WhichVoIP does not state one. Ask for the company registration details if trading history carries weight in your evaluation.
What does a VoIP system from Quadracom cost?
No pricing is published. Because voice is usually quoted as part of a wider IT scope, ask for the telephony line separated out, showing the per-extension monthly charge, call rates and any handset or installation cost.
Will my phones work if the internet drops?
Cloud voice depends on the internet at each site, so a line failure stops the extensions. Ask what failover Quadracom builds in, whether that is a second connection or diverts to mobile numbers, and whether it costs extra.
Does Quadracom sell internet as well as phones?
Yes. Internet services are listed alongside networking and the rest of the IT line, which means connectivity and voice can be bought on one account. Confirm which access networks are available at your address before comparing prices.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 28 July 2026.