InspireTel — Yeastar cloud PBX with a published rate card, Pretoria
InspireTel is a Pretoria business VoIP specialist, started in 2016, that designs, installs and supports Yeastar phone systems with Yealink handsets in the cloud, on site or as a hybrid. It publishes its monthly charges up front: R50 to R80 per extension depending on volume, R150 per SIP trunk, R50 per number and per-second call rates, all excluding VAT. Setup, hardware and connectivity are quoted per site.
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Key facts
| Who they are | InspireTel, a small specialist team in engineering, support and accounts, founded in 2016 by Jaco Meintjes after he went through a 300-user corporate phone system upgrade. Its about page counts more than 200 clients and describes the firm as focused on telecoms rather than general IT |
| Phone systems | Yeastar P-Series as the PBX: Yeastar Cloud for hosted systems, P550, P560 and P570 appliances for on-site installs, or P-Series Software on a customer server. Yealink IP phones, cordless and conference units for the desks. It calls itself a Yeastar partner and advises on CRM and helpdesk integrations |
| Monthly charges | On the Yeastar P-Series Cloud PBX: extensions R80 each below 20 users, R60 above 25 and R50 above 50; SIP trunks R150 per month; DID numbers R50 per month. All excluding VAT |
| Call rates | 60c per minute to mobiles and 30c per minute to landlines, billed per second from the first second, excluding VAT |
| Once-off costs | Number porting is R250 per number. Setup, installation, handsets, connectivity and migration work are scoped per site, and quotes stay indicative until confirmed in writing under a signed agreement |
| Other services | SIP trunks into an existing compatible PBX, phased migrations, porting, cutover and user training, plus free planning checklists for porting, call quality and load-shedding continuity. It says it will point large contact centres and complex Microsoft Teams calling projects elsewhere |
| Support | Office line, Zoho Desk tickets, email, RustDesk remote sessions, and an AI voice agent on 012-111-0204 that handles basic troubleshooting and logs tickets |
| Reference clients | Case studies for the Professional Golfing Association (supported since 2017, moved from an on-site Grandstream PBX to Yeastar cloud in 2023), Maree Gouws attorneys (two practices on one system, existing Cisco handsets kept) and Ustat stationery (a second Pretoria branch) |
| Head office | Menlyn Woods, Block D Unit 1005, 291 Sprite Avenue, Faerie Glen, Pretoria 0081, working in Pretoria, Johannesburg and nationwide |
| Contact | Sales 012 111 0899, [email protected]; existing clients 012-111-0204, [email protected]. Enquiries are answered within one business day |
| ICASA licence | No public licence reference found on the provider’s website at our last check (November 2026); we’ll update this once a reference is confirmed |
| Listed In | VoIP Providers · Phone System Providers |
InspireTel lets you work out the monthly bill before anyone visits the office
InspireTel says too many providers hide their pricing until a buyer is deep in the sales process, and puts a calculator on its homepage instead: a ten-user cloud PBX with one SIP trunk and two numbers comes to R1,050 a month excluding VAT before calls, by its own example. That makes it easy to hold its VoIP quote up against others. What the calculator leaves out matters just as much. Handsets, installation, the internet line and the migration are priced separately once the site is scoped, so the first invoice will be larger than the monthly figure. The platform choice is deliberate: InspireTel builds almost everything on Yeastar, which suits small and mid-sized offices that want queues, IVR, recording and remote users without an enterprise contact centre stack. Ask which network carries the numbers, what the setup and handset costs come to, and what support response times the signed agreement commits to.
Who InspireTel is a fit for
- Pretoria and Johannesburg offices replacing an ageing on-site PBX, from a single site to several branches.
- Buyers who want to budget the monthly cost from a published rate card before booking a site visit.
- Businesses that want to keep a compatible PBX and add SIP trunks first, or move branch by branch.
How InspireTel sits in the VoIP category
- 284 verified VoIP providers on WhichVoIP; 173 carry a Google rating.
- No published Google rating for InspireTel (173 of 284 in the category have one; median 37 reviews).
Computed from the WhichVoIP provider register; refreshes as ratings and reviews change.
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Compare VoIP providers →Commonly asked questions
How much does InspireTel charge for a cloud PBX?
Its published rate card (checked 3 November 2026) prices Yeastar cloud PBX extensions at R80 each per month below 20 users, R60 above 25 and R50 above 50, plus R150 per SIP trunk and R50 per number each month, all excluding VAT. Calls are extra, and handsets, installation and migration are quoted once your site has been scoped. For reference, the 8 verified VoIP providers on WhichVoIP that do publish prices charge R50–R499 per month for a line or SIP trunk, with calls billed per minute — a yardstick for the figures above. Compare published prices or get up to 3 quotes.
What are InspireTel’s call rates?
60c per minute to mobiles and 30c per minute to landlines, excluding VAT, billed per second from the first second. Its calculator uses a blended 45c per minute to estimate monthly call spend.
Can I keep my existing number with InspireTel?
Yes. InspireTel ports numbers for R250 once-off per number, excluding VAT, and takes porting requests through an online form. Its porting checklist covers ownership, paperwork and fallback; keep the old service running until the port has gone through.
Does InspireTel only sell Yeastar and Yealink?
Yeastar is the phone system it deploys as standard, in the cloud, as an on-site P-Series appliance or as software on your own server, with Yealink phones on the desks. It says it is not tied to one vendor and will recommend what fits, and one case study shows a client keeping its existing Cisco handsets on a Yeastar cloud PBX.
Where is InspireTel based?
Menlyn Woods, Block D Unit 1005, 291 Sprite Avenue, Faerie Glen, Pretoria. New business on 012 111 0899 or [email protected]; existing clients on 012-111-0204 or [email protected]. It works in Pretoria, Johannesburg and across South Africa.
How does InspireTel compare with other VoIP providers in South Africa?
InspireTel competes as a hands-on Yeastar installer with open pricing, rather than as a national network with its own platform. For scored providers side by side, see the VoIP comparison, or read WhichVoIP’s Switch Telecom review for a national benchmark.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last checked on 3 November 2026.