WIRUlink Review
WIRUlink is a Sandton operator, trading since 2008, that builds and runs its own wireless towers, publishes wireless from R219 a month and business fibre from R795 across seven networks, and carries an SLA on its Professional tier. It suits a home or business in its tower footprint that wants an owned network with the prices on the page. The trade-offs are quoted PBX and voice pricing, best-effort entry tiers, and a middling Google average.
Is WIRUlink worth shortlisting?
Yes for a business or home in Gauteng that wants a wireless line from an operator that builds and runs its own towers, with the rate card on the page and fibre as a second option. WIRUlink has traded since 2008, runs more than 80 towers on its own RUSH network with battery backup at every site, publishes wireless from R219 a month and business fibre from R795 across seven fibre networks, and carries an SLA on its Professional tier. Its Google listing sits at 3.7 across 359 with the three most recent reviews all five-star. The trade-offs are that the hosted PBX and voice lines are quote-only, the entry tiers are best-effort with a three-business-day response window, and the Google average is middling.
- HQUnit 44A, 7th Floor, 114 West Street, Sandton · trading since 2008 · ISPA and WAPA member
- Wireless pricingUnreal (home, best-effort) from R219 a month incl. VAT for 10 Mbps to R709 for 100 Mbps; Prime (home and small business) from R739 to R2,869; Professional (business, with SLA) from R1,169 for 5 Mbps to R4,669 for 100 Mbps; equipment rental charged separately on month-to-month, subsidised on 12- or 24-month terms
- Fibre and voiceBusiness fibre from R795 a month excl. VAT (Evotel 20/20, 12-month term) to R41,599 (Frogfoot 1000/1000) across Vumatel, Openserve, Open Fibre, MetroFibre, Frogfoot, Evotel and DFA; hosted PBX with 35-plus features and voice lines quoted
- ReviewsGoogle 3.7 across 359; HelloPeter 6.7 TrustIndex with a 100% response rate recorded 22 August 2026
The owned-network operator: its own towers, published wireless and fibre rate cards, and an SLA tier, with voice quoted and the entry tiers on best effort.
WIRUlink is one of the few South African wireless providers that owns what it sells. It designs, builds and maintains its own towers on the RUSH network, more than 80 of them, with owned fibre and microwave backhaul (two to thirteen links per high site), more than 24 hours of battery backup at every tower and direct peering with more than 2,500 networks in South Africa, London, Frankfurt and Amsterdam. Wireless is published in three tiers from R219 a month, business fibre from R795 across seven network operators with a 1:1 contention ratio, and the Professional tier carries an eight-business-hour SLA, priority support, a static IP and ten hosted PBX extensions. Reliability scores 8.5 and feature set 8.0.
The gaps are in voice and at the bottom of the range. The hosted PBX, with more than 35 published features and new ones shipped roughly eight times a year, has no published per-extension rate, and voice lines are advertised as up to 50% cheaper without a Rand figure, so pricing value scores 7.0. The Unreal and Prime tiers are best-effort with a response window of up to three business days and first-level helpdesk only, which is why support scores 7.0 rather than higher. The Google listing sits at 3.7 across 359, a middling average, but the three most recent reviews are five-star customers of several years praising stable service and honest billing. Customer reviews scores 6.5.
Is WIRUlink likely to suit you?
Tick what applies to your business.
Pros and watch-outs
What WIRUlink does well, and where to push back at quote stage.
- Owns and builds its own wireless network: more than 80 towers, owned fibre and microwave backhaul with redundant links, and 24-hour-plus battery backup at every site.
- Published rate cards for wireless (from R219 a month) and business fibre (from R795 a month across seven network operators, 1:1 contention, synchronous speeds).
- A formal SLA on the Professional tier: eight-business-hour response, priority support, static IP and ten hosted PBX extensions included.
- Direct peering with more than 2,500 networks including Google, Netflix and Microsoft, across data centres in South Africa, London, Frankfurt and Amsterdam.
- A hosted PBX with more than 35 published features, number porting and free on-net calls, and the three most recent Google reviews all five-star.
- Hosted PBX and voice lines are quote-only; the “up to 50% cheaper” voice claim carries no Rand rate.
- Only the Professional tier has an SLA; Unreal and Prime are best-effort with up to three business days’ response and first-level helpdesk only.
- Wireless equipment rental is charged separately on month-to-month terms and subsidised only on 12- or 24-month contracts.
- Google 3.7 across 359 is a middling average despite the recent five-star run, and no ICASA licence number is printed on the site.
Score breakdown
Five categories that decide whether WIRUlink earns a slot on your shortlist. The headline is the weighted sum, so you can check the arithmetic.
Wireless and business fibre both carry full, granular published rate cards across every tier and network, which is rare. Held back by hosted PBX and voice line rental being quote-only, which is where most buyers start comparing.
35-plus documented hosted PBX features updated roughly eight times a year, seven-network fibre choice, and a technically detailed owned-wireless build. One of the more comprehensive published feature sets in the cohort.
Google 3.7 across 359 reviews, with the three most recent all five-star, and a HelloPeter TrustIndex of 6.7 with a 100% response rate recorded on 22 August. Not top-tier sentiment on average, but active, current and checkable.
Owns its wireless infrastructure end to end: towers, redundant backhaul, battery backup at every site, direct peering with major global networks. Trading 18 years. One of the stronger infrastructure-ownership stories reviewed on the site.
Strong for business-tier customers specifically: priority support and an eight-business-hour SLA response window. Meaningfully weaker on the entry tiers, where response stretches to several business days on a best-effort basis.
Pricing: published wireless and fibre rate cards, voice quoted
WIRUlink publishes its wireless and business fibre rate cards on wiru.co.za, sampled 22 August 2026. Wireless prices include VAT; business fibre prices exclude VAT. Hosted PBX and voice lines are quoted.
| Line | Published rate | What to check | Disclosure |
|---|---|---|---|
| Wireless, Unreal tier (home, best-effort) | From R219 a month incl. VAT (10 Mbps) to R709 (100 Mbps) | Whether a three-business-day response window suits the line | Published |
| Wireless, Prime tier (home and small business) | From R739 a month (10 Mbps) to R2,869 (100 Mbps) | What Prime adds over Unreal at your site; still best-effort | Published |
| Wireless, Professional tier (business, SLA) | From R1,169 a month (5 Mbps) to R4,669 (100 Mbps); eight-business-hour SLA, static IP, ten PBX extensions | Whether ten extensions cover your headcount | Published |
| Business fibre, entry speed | From R795 a month excl. VAT (Evotel 20/20, 12-month term) | Which of the seven networks is live at your address and at what speed | Published |
| Business fibre, top speed | Up to R41,599 a month excl. VAT (Frogfoot 1000/1000) | Whether your bandwidth need justifies a symmetrical gigabit link | Published |
| Hosted PBX (per extension) | Quote | A written per-extension rate and which of the 35-plus features are included | Confirm at quote |
| Voice line rental and calls | Advertised “up to 50% cheaper”; no Rand rate published | A like-for-like quote against your current bill; free on-net calls and per-second billing apply | Claim, not a rate |
| Wireless equipment rental | Charged separately on month-to-month; subsidised on 12- or 24-month terms | Total cost of a short term with rental against a longer term with a lower rate | Published |
What real customers say
The three most recent reviews on the WIRUlink Google listing, quoted as written. The listing holds 3.7 stars across 359 reviews and the owner replies; HelloPeter is linked in the sources block below.
“I’ve been using Wirulink for years and the service provided has always been excellent. The support agents are friendly, helpful and service is always speedy and hassle”
“I’ve been very impressed with the service from WIRUlink. Even though I stay on a plot in a more rural area, the connection has been consistently stable and reliable.”
“We’ve been with WIRU for a number of years now and have had a consistently great experience. Their service has been reliable, with no hidden costs or unexpected “shadow limits,” which is something we really appreciate.”
How to read this: three customers of several years, one on a rural plot, praising stable service, friendly agents and billing with no hidden costs or shadow limits. That is the owned-network story told from the customer side. The listing average is lower than these three suggest, so read a page further back before you weigh it.
The WIRUlink product line
Owned wireless, resold fibre across seven networks, and a hosted PBX.
Own towers, three tiers
Fixed wireless over WIRUlink’s own RUSH network from R219 a month, in home best-effort, home and small business, and business SLA tiers.
Seven networks, one account
Business fibre from R795 a month across Vumatel, Openserve, Open Fibre, MetroFibre, Frogfoot, Evotel and DFA, synchronous with a 1:1 contention ratio and sub-5 ms last-mile latency.
35-plus features
Multi-level auto attendant, hunt groups, call recording, Busy Lamp Field, SMDR, fax-to-email, voicemail-to-email and remote extensions, with new features roughly eight times a year; priced on request.
Redundant backhaul, global peering
Owned fibre and microwave backhaul with two to thirteen links per high site, 24-hour-plus battery backup at every tower, and direct peering with more than 2,500 networks.
Choose WIRUlink if
- You want a wireless or fibre connection from an operator that owns its infrastructure rather than reselling.
- You want the rate card before the call, for wireless and for business fibre.
- You want an SLA tier with a static IP and hosted PBX extensions bundled into the line.
- You are on a plot or in a Gauteng area where fibre is missing and a tower is in range.
Consider another if
- The lowest headline price is your main goal; rain publishes 5G home wifi from R679 and Webafrica fibre from R269.
- You need a published per-extension PBX rate; the phone-system providers on the compare page publish theirs.
- You need a response commitment on a home line; the entry tiers are best-effort.
- You are outside WIRUlink’s tower footprint; a national carrier or fibre operator may fit better.
Alternatives to compare
WhichVoIP partners in Fibre — paying sponsors, independently scored on the same rubric as WIRUlink. Worth a quote alongside it.
Centracom
Managed business fibre, 25–1000 Mbps, month-to-month. Listing · Review
Kinetix Connect
Business fibre, microwave and satellite, quoted per site. Listing · Review
Innovo Networks
Dedicated and broadband fibre, plus licensed microwave. Listing · Review
Peers scored on the same rubric sit side by side on Compare wireless internet providers.
South African essentials
Four local signals to verify before signing.
WIRUlink states it is a licensed national telecommunications service provider and is an ISPA and WAPA member, but no ICASA licence number is printed on the site. Verify the operating entity at register.icasa.org.za if procurement requires it.
Number porting is supported for geographic numbers on the voice services. Confirm the porting timeline and fee at quote, and which numbers move on which date.
The Professional tier carries an eight-business-hour response and priority second-level support; Unreal and Prime get first-level helpdesk with up to three business days. Confirm the after-hours route for a business line.
Wireless is available month-to-month with separate equipment rental, or on 12- or 24-month terms with subsidised equipment; business fibre terms vary by package (12 or 24 months or month-to-month). Confirm the total cost over the term and the VAT basis on each line.
How this score was built
Scores are editorial guides, not guarantees. WIRUlink’s 7.4 is the weighted sum of the five dimension scores above: 0.25×7.0 + 0.25×8.0 + 0.20×6.5 + 0.15×8.5 + 0.15×7.0. WIRUlink is not a sponsor, and sponsorship does not move a score.
- Pricing value, 25%Rate transparency, setup friction, contract flexibility
- Feature set, 25%Controls, analytics, integrations, admin usability
- Customer reviews, 20%Aggregate rating and volume on Google and HelloPeter, treated as directional, never definitive
- Reliability and uptime, 15%Infrastructure ownership, hosting location, published uptime evidence
- Support quality, 15%Support hours, location, and what customer reviews say about resolution
FAQ
Short answers for the questions buyers typically ask before requesting quotes.
What is WIRUlink?
A Sandton-based operator trading since 2008 that builds and runs its own fixed-wireless network of more than 80 towers, resells business fibre across seven network operators, and sells a hosted PBX and voice lines.
How much does WIRUlink cost?
Wireless from R219 a month incl. VAT on the Unreal tier, R739 on Prime and R1,169 on the Professional SLA tier; business fibre from R795 a month excl. VAT, sampled 22 August 2026. Hosted PBX and voice lines are quoted.
Is there a contract?
Wireless is available month-to-month with equipment rental charged separately, or on 12- or 24-month terms with subsidised equipment. Business fibre terms vary by package.
Which tier has an SLA?
Only the Professional tier: an eight-business-hour response, priority second-level support, a static IP and ten hosted PBX extensions included. Unreal and Prime are best-effort.
What do customer reviews say?
The Google listing sits at 3.7 across 359, and the three most recent reviews are five-star customers of several years praising stable service and honest billing. HelloPeter recorded a 6.7 TrustIndex with a 100% response rate on 22 August 2026.
Does WIRUlink own its network?
Yes, the wireless network: its own towers, fibre and microwave backhaul with redundant links, and 24-hour-plus battery backup at every site. Fibre is resold across seven network operators.
Sources, disclosure and what changedWhere this review’s facts come from, how WhichVoIP gets paid, and the update history
- wiru.co.za wirelessUsed for the three wireless tiers and prices, the SLA terms per tier, the owned RUSH network, the tower count, the backhaul and battery backup, and the peering. Sampled 22 August 2026. Open source →
- wiru.co.za business fibreUsed for the business fibre rate card from R795 to R41,599 a month excl. VAT across seven network operators, the contention ratio and the terms. Sampled 22 August 2026. Open source →
- wiru.co.za hosted PBX, voice and about pagesUsed for the 35-plus PBX features and release cadence, the quote-only PBX pricing, the voice-savings claim, number porting, free on-net calls, the 2008 founding, the head office and the ISPA and WAPA membership. Sampled 22 August 2026. Open source →
- WIRUlink Google Business ProfileUsed for the 3.7-star rating across 359 reviews and the three verbatim quotes. Read live 6 September 2026. Open source →
- WIRUlink on HelloPeterUsed for the 6.7 TrustIndex and 100% response rate, recorded from search snippets on 22 August 2026; to be re-confirmed with a live render before the next refresh. Open source →
WIRUlink is not a WhichVoIP sponsor. This review was researched and written by WhichVoIP’s editorial team using primary sources (provider website, HelloPeter). WhichVoIP may receive a referral fee when you request quotes through our platform. Read our full editorial policy.
- 6 September 2026Page rebuilt in the updated review layout. Google listing re-read: 3.7 across 359, three most recent reviews quoted verbatim. Pricing table kept on the 22 August facts and extended with the Prime tier and the top fibre speed. Alternatives given reasons; South African essentials rewritten to the four standard checks; journey rail and collapsed sources block added; CTAs routed to the wireless quote form. Score unchanged at 7.4.
- 22 August 2026Initial WhichVoIP review published. Facts sourced from wiru.co.za’s wireless, fibre, PBX and voice pages, cross-checked against a HelloPeter review-volume sample.
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