Xtranet — VoIP and internet service provider in Durban
Xtranet Internet Services works from Island Office Park in Riverhorse Valley, Durban, and sells VoIP and IP phones alongside a long-running internet and hosting line that still lists ADSL. The company is an ISPA member subscribing to its Code of Conduct and also lists WAPA membership. Its Google profile carries a 5.0 rating from five reviewers, one of whom describes a partnership running more than ten years. Note that the site serves from the www address only.
Key facts
| Who they are | A Durban internet service provider selling business VoIP and IP phones alongside connectivity, hosting and networking services |
| Voice services | VoIP and IP phones. The site names the services without detailing a hosted PBX platform, so establish exactly what is proposed before comparing quotes |
| Also offers | ADSL and wireless connectivity, domain registration, hosting, networking, web design, hardware, and two named products called Sentinel and Banshee |
| Head office | Suite 131, Third Floor, Block 1, Island Office Park, Island Circle, Riverhorse Valley, Durban, 4017 |
| Coverage | Not published. The company is Durban based and the service mix implies regional work rather than a national footprint |
| ICASA licence | No ICASA reference is published. The site does display ISPA Code of Conduct membership and lists WAPA, both industry bodies rather than the regulator |
| Pricing | Quote-based. No Rand figures appear anywhere on the site |
| Website access | The site serves from www.xtranet.co.za only. The bare xtranet.co.za address returns an HTTP 403, which is a server configuration quirk rather than a sign the business is inactive |
| Listed In | VoIP Providers |
An established ISP whose site has not kept pace
Xtranet reads as a long-standing Durban internet business rather than a modern voice specialist. ADSL still sits in the product list, a technology being steadily withdrawn across South Africa, and the site gives no detail on the VoIP platform, the pricing or the founding year. None of that means the company is inactive, and the evidence points the other way: the Google profile is recent and a reviewer describes a ten-year partnership. It does mean a buyer has to ask more questions than usual. Establish what the VoIP service actually runs on, what happens to numbers if you leave, and what can genuinely be installed at your address today rather than ordering from a list that includes legacy services. ISPA membership gives you a complaints route if things go wrong. Compare alternatives in the VoIP provider directory.
Who Xtranet is a fit for
- Durban businesses wanting a long-established local ISP relationship
- Offices buying VoIP, IP phones and connectivity from one supplier
- Buyers who value an ISPA complaints route over a polished website
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Compare VoIP providers →Commonly asked questions
Why does xtranet.co.za not load?
The bare domain returns an HTTP 403 while the www address serves normally. That is a server configuration quirk rather than evidence the business is inactive, and the company’s Google profile and recent reviews confirm current trading.
What VoIP platform does Xtranet use?
The site lists VoIP and IP phones without naming a platform. Ask which system is proposed, whether it is hosted or on-premise, and what happens to your numbers if you later move to another provider.
Does Xtranet still sell ADSL?
ADSL appears in the product list. South African copper services have been steadily withdrawn, so confirm what can actually be installed at your address today rather than ordering from the published list.
Is Xtranet an ISPA member?
The site displays ISPA Code of Conduct membership and also lists WAPA. ISPA membership gives customers an independent complaints process, which is useful, though it is not the same as an ICASA licence.
Where is Xtranet based?
Suite 131, Third Floor, Block 1, Island Office Park, Island Circle, Riverhorse Valley, Durban.
What does it cost?
No pricing is published anywhere on the site. Ask for the monthly per-extension charge, per-minute call rates and any handset or installation cost as separate figures.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 28 July 2026.