Wibre is a South African provider of high-speed wireless fibre internet, offering reliable and cost-effective connectivity solutions for homes and businesses. With over 20 years of experience, the company is committed to delivering fast, symmetrical internet speeds ranging from 4Mbps to 100Mbps. They are fully independent network ensures stability, resilience, and minimal downtime, making it a trusted choice for customers seeking seamless connectivity. The company prides itself on its quick installation process, excellent customer service, and ability to provide tailored solutions to meet diverse connectivity needs.

What services you can get from Wibre

They provide a range of services designed to cater to both residential and business users. These include:

Wireless Fibre Internet

The company offers high-speed wireless fibre internet with symmetrical upload and download speeds. Packages range from 4Mbps to 100Mbps, ensuring options for every budget and requirement.

Business Internet Solutions

They provide unshaped and uncapped business internet services with low contention ratios, ensuring reliable and fast connectivity for enterprises. Dedicated bandwidth and enterprise-grade SLAs guarantee 99.5% uptime.

Residential Internet Packages

For home users, the company offers affordable and flexible internet packages with uncapped data and high-priority speeds after business hours. These packages are ideal for streaming, gaming, and remote work.

VoIP and Video Integration

They supports the integration of data, VoIP, and video services, ensuring seamless communication and collaboration for businesses and individuals.

Customised Connectivity Solutions

The company provides scalable solutions that can be upgraded or downgraded within hours, allowing customers to adjust their internet speeds as their needs evolve.

End-to-End Customer Support

Wibre offers comprehensive customer support, from free site surveys to installation and ongoing assistance. The company’s fully managed network ensures a single point of contact for all service-related issues.

Ideal Customer Profile

Wibre serves a wide range of customers, including:

  • Home Users: Individuals seeking fast, reliable internet for streaming, gaming, and remote work.
  • Small to Medium Enterprises (SMEs): Businesses requiring scalable and cost-effective internet solutions with low contention ratios.
  • Large Corporations: Enterprises needing dedicated bandwidth, high-speed connectivity, and enterprise-grade SLAs.
  • Remote Workers and Professionals: Individuals who need portable and reliable internet for seamless communication and productivity.

Whether you’re a homeowner or a business owner, Wibre provides tailored solutions to meet your specific connectivity needs.

Customer Feedback

Wibre has earned a reputation for its reliable services and customer-centric approach. Clients frequently highlight the following:

  • Fast Installation: Customers appreciate the quick and hassle-free installation process, which is often completed within days.
  • Reliable Connectivity: Many users praise the company’s stable and high-speed internet, even during load shedding or adverse weather conditions.
  • Exceptional Support: Clients value the responsive and knowledgeable customer support team, which ensures minimal downtime and efficient issue resolution.
  • Customised Solutions: Businesses commend the company for its scalable packages and ability to provide tailored connectivity options.

With a strong focus on customer satisfaction, Wibre is highly recommended for its professionalism and dedication to quality service.

Commonly Asked Questions

1. How does Wibre’s wireless fibre internet work?
The company uses a combination of fixed wireless, high-speed microwave, and fibre optic technology to deliver broadband. A small antenna is installed on your roof and connected to one of Wibre’s high sites.

2. Is Wibre’s service faster than ADSL?
Yes, the service is significantly faster and more reliable than ADSL. It offers symmetrical upload and download speeds, making it ideal for modern internet applications.

3. Does Wibre provide static IP addresses?
Yes, the company offers static IP addresses and even blocks of IPs for businesses that require them.

4. How much does installation cost?
A standard installation costs R1500 (excluding VAT) and includes all necessary equipment, such as an antenna, cable, and testing.

5. Can Wibre provide internet for VoIP services?
Yes, the company’s symmetrical bandwidth and low latency make it ideal for VoIP services. Wibre can also provide VoIP solutions if needed.

6. Does weather affect Wibre’s service?
No, the network is designed to withstand adverse weather conditions, ensuring 99.99% uptime.

7. Can I upgrade my internet package?
Yes, customers can upgrade or downgrade their packages within hours, ensuring flexibility as their needs change.

8. Does Wibre offer business-grade internet?
Yes, the company provides unshaped, uncapped business internet with enterprise-grade SLAs and low contention ratios.

The Wibre Advantage

Wibre is committed to delivering fast, reliable, and cost-effective wireless fibre internet to homes and businesses across South Africa. With a focus on customer satisfaction, the company offers tailored solutions, quick installation, and exceptional support. Whether you need internet for streaming, gaming, or running a business, Wibre ensures seamless connectivity and peace of mind.