Wanatel is a licensed telecommunications provider based in Cape Town, South Africa, with a global presence through its offices in France. The company specialises in delivering high-quality VoIP and unified communication solutions to businesses of all sizes. With a focus on innovation and customer-centric services, they offers reliable and scalable communication systems, including cloud PBX, SIP trunking, and call centre solutions. Its robust and resilient network ensures exceptional service quality, making it a trusted partner for businesses seeking advanced telecommunication services.

What services you can get from Wanatel

They provide a wide range of services designed to meet the diverse communication needs of businesses and resellers. These include:

Cloud PBX

The company’s cloud PBX solution offers all the features of a traditional PBX system without the high costs. This hosted solution is ideal for businesses looking to streamline their communication infrastructure while enjoying enterprise-grade features.

VoIP Services

They deliver high-quality VoIP services, including number porting, SIP trunking, and smart numbers. These services ensure cost-effective and reliable communication for businesses of all sizes.

Call Centre Solutions

The company offers a comprehensive call centre suite, including hosted call centre services, autodialers, and advanced metrics. These solutions are designed to enhance customer service and improve operational efficiency.

VoIP Reseller Programme

Through the KEVO programme,they enable resellers to offer VoIP services under their own brand. This white-labelled solution includes billing, support, and service management abilities, allowing resellers to grow their businesses with ease.

VoIP Security

They SIP Brigade software provides advanced VoIP security and quality monitoring. This solution ensures that businesses can maintain secure and high-quality communication at all times.

Customised Solutions

The company’s in-house development team creates tailored communication solutions to meet the unique needs of its clients. This flexibility ensures that businesses receive services that align with their specific requirements.

Ideal Customer Profile

They serve a diverse range of customers, including:

  • Small to Medium Enterprises (SMEs): Businesses looking for cost-effective and scalable communication solutions, such as VoIP and cloud PBX.
  • Large Corporations: Enterprises requiring robust and reliable telecommunication systems to support large teams and complex operations.
  • Call Centres: Organisations seeking advanced call centre solutions to enhance customer service and operational efficiency.
  • VoIP Resellers: Entrepreneurs and businesses looking to offer VoIP services under their own brand through a white-labelled platform.
  • Remote Teams: Companies with distributed teams needing secure and reliable communication systems to stay connected.

Whether you’re a small business, a large corporation, or a reseller, they provide tailored solutions to meet your communication needs.

Customer Feedback

They have earned a reputation for its reliable services and customer-focused approach. Clients frequently highlight the following:

  • High-Quality VoIP Services: Customers appreciate the clarity and reliability of the company’s VoIP solutions, which ensure seamless communication.
  • Customised Solutions: Businesses commend them for its ability to create tailored communication systems that address their unique needs.
  • Reseller Support: Resellers value the comprehensive abilities and support provided through the KEVO programme, which simplifies service management.
  • Exceptional Network Stability: Clients praise the company’s fully redundant and resilient network, which guarantees consistent service quality.
  • Professional Service: Many customers highlight the company’s commitment to providing responsive and professional support.

With a strong track record of customer satisfaction, they are highly recommended for its innovative and reliable telecommunication solutions.

Commonly Asked Questions

1. What is a cloud PBX?
A cloud PBX is a hosted telephony system that provides all the features of a traditional PBX without the need for on-site hardware. It is cost-effective and scalable, making it ideal for businesses of all sizes.

2. Does Wanatel offer VoIP services for resellers?
Yes, the company’s KEVO programme allows resellers to offer VoIP services under their own brand. This includes abilities for billing, support, and service management.

3. Can Wanatel provide customised communication solutions?
Absolutely. The company’s in-house development team creates tailored solutions to meet the specific needs of its clients.

4. What security measures does Wanatel offer for VoIP systems?
Wanatel provides SIP Brigade, a software solution that ensures VoIP security and monitors call quality, protecting businesses from potential threats.

5. Does Wanatel support call centres?
Yes, the company offers a comprehensive call centre suite, including hosted call centre services, autodialers, and advanced metrics to enhance customer service.

6. What areas does Wanatel serve?
Wanatel operates across South Africa and has a global presence through its offices in France, providing services to an international client base.

The Wanatel Advantage

Wanatel is committed to delivering innovative and reliable telecommunication solutions that meet the evolving needs of businesses. With a focus on quality, scalability, and customer satisfaction, the company ensures that its clients receive the best possible communication services. Whether you’re looking for VoIP, cloud PBX, or call centre solutions, Wanatel is your trusted partner for advanced and cost-effective telecommunication systems.