Wanatel is a licensed telecommunications provider specialising in VoIP and unified communication solutions. With offices in South Africa and France, the company delivers high-quality telephony services to a global client base. Wanatel is known for its innovative approach, offering Communications as a Service (CaaS) to businesses of all sizes. By leveraging cutting-edge technologies and a fully redundant network, the company ensures reliable and cost-effective communication solutions tailored to meet the unique needs of its clients.

What services you can get from Wanatel

Wanatel provides a wide range of services designed to enhance communication and connectivity for businesses. These include:

Cloud PBX

Vumatel cloud PBX solution offers all the features of a traditional PBX system without the high costs. This hosted telephony service is ideal for businesses looking to streamline communication while reducing infrastructure expenses.

VoIP Services

Wanatel specialises in VoIP solutions, including SIP trunking, number porting, and smart numbers. These services ensure high-quality voice communication with cost savings compared to traditional telephony.

VoIP Reseller Programme

Through the KEVO programme, Wanatel enables businesses to become VoIP resellers. This white-labelled solution includes billing, support, and service management, allowing resellers to meet customer demand effectively.

VoIP Security

Vumatel offers SIP Brigade, a monitoring software that secures VoIP systems and ensures voice quality. This solution combines advanced security features with real-time reporting to protect communication networks.

Call Centre Solutions

Wanatel provides hosted call centre services, including autodialers and call centre metrics. These abilities are designed to improve efficiency and customer service for businesses managing high call volumes.

Customised Telephony Solutions

With in-house developers, Wanatel creates tailored communication solutions to meet the specific needs of its clients. This flexibility ensures that businesses receive services aligned with their operational requirements.

Ideal Customer Profile

Wanatel serves a diverse range of customers, including:

  • Small to Medium Enterprises (SMEs): Businesses seeking cost-effective VoIP and cloud PBX solutions to enhance communication and reduce costs.
  • Large Corporations: Enterprises requiring robust telephony systems and call centre solutions to support large teams and complex operations.
  • VoIP Resellers: Companies looking to expand their service offerings by reselling VoIP solutions through Wanatel’s KEVO programme.
  • Call Centres: Organisations managing high call volumes that need advanced abilities like autodialers and hosted call centre services.
  • Custom Solution Seekers: Businesses requiring tailored telephony services to address unique communication challenges.

Whether you’re a small business or a large corporation, Wanatel provides scalable and reliable solutions to meet your communication needs.

Customer Feedback

Wanatel has earned a reputation for its reliable services and customer-focused approach. Clients frequently highlight the following:

  • High-Quality VoIP Services: Customers praise the company’s VoIP solutions for their clarity and cost-effectiveness.
  • Customisation: Many businesses appreciate the flexibility of Wanatel’s tailored telephony solutions, which address specific operational needs.
  • Reliable Network: Clients value the stability of the company’s fully redundant network, which ensures uninterrupted communication.
  • Professional Support: The company’s knowledgeable team is commended for providing excellent customer service and technical assistance.

With a strong focus on innovation and client satisfaction, Wanatel is highly recommended by its customers.

Commonly Asked Questions

1. What is a cloud PBX?
A cloud PBX is a hosted telephony system that provides all the features of a traditional PBX without the need for on-site hardware. It is cost-effective and scalable.

2. Does Wanatel offer VoIP security?
Yes, the company provides SIP Brigade, a monitoring software that secures VoIP systems and ensures voice quality.

3. Can I become a VoIP reseller with Wanatel?
Absolutely. The KEVO programme allows businesses to resell VoIP services, including billing and support, under their own brand.

4. Does Wanatel offer call centre solutions?
Yes, the company provides hosted call centre services, including autodialers and call centre metrics, to improve efficiency and customer service.

5. What industries does Wanatel serve?
Wanatel serves a wide range of industries, including SMEs, large corporations, call centres, and VoIP resellers.

6. Can Wanatel create customised telephony solutions?
Yes, the company’s in-house developers can create tailored solutions to meet the unique needs of its clients.

The Wanatel Advantage

Wanatel is committed to delivering innovative and cost-effective communication solutions. With a focus on VoIP, cloud PBX, and unified communications, the company ensures that businesses of all sizes can benefit from reliable and scalable telephony services. Whether you’re looking to enhance your communication infrastructure, become a VoIP reseller, or implement a customised solution, Wanatel is your trusted partner for all your telephony needs.