Voys — all-inclusive cloud phone system in South Africa
Voys is a Cape Town-run cloud phone system built on its own platform, Freedom, rather than a reseller’s. It sells one simple thing: a single fixed price per user with national calls in the rate, month-to-month and no setup fee — R420 per user for one to three users, R365 from the fourth. The Voys group started in the Netherlands in 2006 as a spin-off of the research organisation TNO, and the company is unusual for being steward-owned and self-managed. This is a premium, pared-down model aimed at businesses that value predictability over the lowest per-extension rate.
Key facts
| Who they are | A Cape Town-run cloud phone system on the company’s own Freedom platform; the Voys group was founded in the Netherlands in 2006 |
| Voice services | A hosted cloud PBX with national calls included in the per-user rate, plus a webphone for calling from anywhere |
| Pricing model | Single fixed price per user with calls bundled: R420/user/month for 1–3 users, R365/user/month from the fourth, month-to-month with no setup fee |
| Ownership | Steward-owned and self-managed — an unusual, values-led ownership structure for an SA telecoms operator |
| Head office | 22Fifty Studios, 32 Jamieson Street, Gardens, Cape Town |
| Coverage | National cloud delivery over the internet, run from the Cape Town base |
| ICASA licence | Operates as a licensed South African cloud telephony provider; confirm the operating entity’s ECS reference at register.icasa.org.za if required |
| Pricing | From R365/user per month (4+ users) with national calls included, or R420/user for 1–3 users |
| Listed In | Cloud PBX Providers |
Voys bundles the calls into a single per-user price
Voys runs its cloud PBX over the internet on its own Freedom platform, so each site’s connection shapes call quality while Voys controls the routing. The model is deliberately simple: one price per user with national calls already in it, no contract and no setup fee. That predictability is the appeal — you know the monthly bill regardless of how much the team calls. The honest trade-off is the headline number: per user, Voys sits well above SA providers that charge a low per-extension rate plus per-minute calls. If your team calls enough, bundled minutes pay for themselves; if call volumes are low, a per-extension provider will usually cost less. The buying question is whether simplicity, no lock-in and a strong satisfaction record matter to you as much as the lowest rate.
Who Voys is a fit for
- SA SMEs that want a single predictable per-user price with national calls bundled in.
- Teams that call enough for bundled minutes to beat a per-extension-plus-per-minute bill.
- Buyers who value month-to-month flexibility, an own-platform provider and a strong satisfaction record.
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Compare Cloud PBX providers →Commonly asked questions
What does Voys offer?
Voys is a cloud phone system on its own Freedom platform. It sells a hosted PBX at a single price per user with national calls included, plus a webphone for calling from anywhere, all month-to-month with no setup fee.
How much does Voys cost?
Voys charges R420 per user per month for one to three users and R365 per user from the fourth, with national calls included in the rate. There is no contract and no setup fee. Request up to 3 quotes through WhichVoIP to compare it against per-extension providers, free and without obligation.
Is Voys good value?
It depends on call volume. Because national calls are bundled into the per-user price, heavy callers often find Voys cheaper overall than a low per-extension rate plus per-minute charges. For light call volumes, a per-extension provider will usually cost less.
Does Voys run its own platform?
Yes. Voys is built on Freedom, its own cloud PBX platform, rather than reselling another vendor’s system. The Voys group started in the Netherlands in 2006 as a spin-off of the research organisation TNO and runs its South African operation from Cape Town.
Does Voys lock me into a contract?
No. Voys is month-to-month with no lock-in and no setup fee, so you can add or remove users and change your plan without a long-term commitment. Confirm any porting or hardware terms at quote stage.
Can I keep my existing numbers with Voys?
Number porting is part of onboarding a hosted phone system. Confirm the porting timeline and any admin steps with the Voys team when you set up your account.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 14 July 2026.