Voicecom, established over 20 years ago, is a trusted provider of high-quality communication and telephony solutions in South Africa. Founded by Erik Westvig, who has over 34 years of experience in the IT and telecom sectors, the company is known for its reliable products and exceptional customer service. It caters to both home users and corporate clients, offering a wide range of solutions, from traditional PABX systems to modern VoIP-based telephony services. With a focus on delivering tested products and unbiased advice, the company ensures cost-effective and efficient communication solutions for its clients.
What services you can get from Voicecom
The company offers a comprehensive range of products and services designed to meet the diverse communication needs of individuals and businesses. These include:
Headsets
A variety of professional headsets are available, including wireless and corded options, designed for clear audio and comfort. Popular models include the Jabra Evolve series and Poly Blackwire headsets, ideal for office and remote work environments.
Speakerphones
Voicecom provides portable and high-quality speakerphones, such as the Poly Sync 20 and Jabra Speak 510, engineered for seamless audio during meetings and conferences.
Video Conferencing Abilities
The company supplies premium video conferencing equipment, including video bars and cameras like the Poly Studio and Jabra Panacast series. These abilities are designed to enhance virtual collaboration with superior video and audio quality.
Conference Phones
Advanced conference phones, such as the Yealink CP960 and Poly Trio 8300, are available for small to large meeting rooms, ensuring clear communication for all participants.
Telephony Services
The company specialises in telephony solutions, offering solid-state PABX systems and modern VoIP-based telephone systems. These services include softphone features for mobile users, enabling seamless communication on the go.
Voice Recording Solutions
Voice recording abilities are also offered to help businesses maintain accurate records of calls, ensuring compliance and improving customer service.
Ideal Customer Profile
The company serves a wide range of customers, including:
- Home Users: Individuals looking for reliable headsets, speakerphones, and telephony solutions for personal or remote work use.
- Small to Medium Enterprises (SMEs): Businesses seeking cost-effective communication abilities, such as VoIP systems and video conferencing equipment, to enhance productivity.
- Large Corporations: Enterprises requiring advanced telephony systems, conference phones, and voice recording solutions to support large teams and complex operations.
- Remote Workers and Travelling Professionals: Individuals needing portable and flexible communication abilities, such as softphones and wireless headsets, to stay connected on the move.
Whether you’re a home user or a corporate client, the company provides tailored solutions to meet your specific communication needs.
Customer Feedback
Voicecom has built a strong reputation for its reliable products and excellent customer service. Clients frequently highlight the following:
- High-Quality Products: Customers appreciate the durability and performance of the company’s headsets, speakerphones, and video conferencing abilities.
- Exceptional Service: Many clients praise the company’s commitment to providing honest advice and unbiased project management, resulting in cost savings and efficient solutions.
- Wide Product Range: Businesses commend the variety of options available, from traditional PABX systems to modern VoIP telephony services.
- Nationwide Shipping: Customers value the convenience of the company’s ability to ship products anywhere in South Africa.
With a long list of satisfied clients, the company is highly recommended for its professionalism and dedication to customer satisfaction.
Commonly Asked Questions
1. What types of products does the company offer?
It provides headsets, speakerphones, video conferencing abilities, conference phones, telephony services, and voice recording solutions.
2. Does the company cater to home users?
Yes, it offers a range of products suitable for home users, including headsets and speakerphones for remote work and personal use.
3. Can the company help with VoIP telephony systems?
Absolutely. It specialises in modern VoIP-based telephony systems, including softphone features for mobile users.
4. Does the company ship products across South Africa?
Yes, it ships its products nationwide, ensuring accessibility for clients in all regions.
5. What brands does the company supply?
It offers products from leading brands such as Jabra, Poly, Yealink, and Konftel, ensuring high-quality and reliable solutions.
6. Can the company assist with video conferencing setups?
Yes, it provides premium video conferencing abilities, including video bars and cameras, to enhance virtual collaboration.
The Voicecom Advantage
Voicecom is committed to delivering high-quality communication solutions tailored to the needs of its clients. With over two decades of experience, the company combines tested products, expert advice, and exceptional service to ensure customer satisfaction. Whether you’re a home user, a small business, or a large corporation, it offers reliable and cost-effective solutions to enhance your communication and productivity.
