Voice24 is a leading telecoms operator in Africa, providing innovative voice, data, and collaboration services to businesses and individuals. With offices in South Africa and Botswana, the company is a trusted partner for communication solutions, offering hosted PBX systems, VoIP services, and scalable ITC solutions. They are Level 3 B-BBEE contributor, committed to delivering exceptional value through innovation, teamwork, and customer-centric services. Whether for home or business use, the company ensures seamless communication with flexible, cost-effective solutions tailored to meet diverse needs.
What services you can get from Voice24
They provide a wide range of services designed to enhance communication and collaboration for businesses and individuals. These include:
Hosted PBX Solutions
They offer carrier-grade hosted PBX systems starting at R90 per month. These systems provide features such as internal extensions, call forwarding, voicemail-to-email, and advanced call routing. The platform is designed to unify communication for businesses and homes, ensuring no call is ever missed.
VoIP Services
The company specialises in VoIP solutions that deliver crystal-clear call quality at reduced costs. With VoIP, users can save up to 60% on their telecommunication bills while enjoying flexible and scalable communication options.
Softphone Applications
They provide softphone applications for Windows, Android, and iOS platforms. These apps allow users to make and receive calls from anywhere, using their office number, ensuring seamless connectivity for remote workers and travelling professionals.
Geographic and Virtual Numbers
The company offers geographic, non-geographic, and international phone numbers, enabling businesses to establish a local presence in multiple regions. Virtual numbers are also available for added flexibility.
Add-On Features
Voice24 provides additional features to enhance communication, including call recording, auto-attendant (IVR), call queuing, and custom automated greetings. These features are ideal for businesses looking to improve customer service and operational efficiency.
Home and Business Packages
Voice24 offers tailored packages for both home and business users. Home users can enjoy free calls within their family network, while businesses benefit from scalable solutions that grow with their needs.
Ideal Customer Profile
Voice24 serves a diverse range of customers, including:
- Small to Medium Enterprises (SMEs): Businesses seeking cost-effective and scalable communication solutions, such as hosted PBX and VoIP services.
- Large Corporations: Enterprises requiring advanced telecommunication systems with features like call recording, auto-attendant, and call queuing.
- Remote Workers and Travelling Professionals: Individuals needing softphone applications and virtual numbers to stay connected from anywhere.
- Home Users: Families looking for affordable and reliable communication solutions, including free calls within their network.
Whether you’re a business owner, a remote worker, or a home user, Voice24 provides tailored solutions to meet your specific communication needs.
Customer Feedback
Voice24 has earned a reputation for its reliable services and customer-focused approach. Clients frequently highlight the following:
- Cost Savings: Many customers appreciate the significant savings on telecommunication costs, with reductions of up to 60% through VoIP services.
- Flexibility and Scalability: Businesses commend the company for its scalable solutions, which grow with their needs and adapt to changing requirements.
- Reliable Connectivity: Customers praise the crystal-clear call quality and seamless communication provided by the hosted PBX systems.
- Exceptional Support: Clients value the company’s professional and responsive support team, which ensures smooth implementation and ongoing assistance.
With a strong focus on customer satisfaction, Voice24 is highly recommended for its innovative and reliable communication solutions.
Commonly Asked Questions
1. What is a hosted PBX system?
A hosted PBX system is a cloud-based telecommunication platform that provides features like call routing, voicemail, and extensions without the need for on-site hardware.
2. Can Voice24 help reduce my telecommunication costs?
Yes, the company’s VoIP services and hosted PBX solutions can help users save up to 60% on their telecommunication bills.
3. Does Voice24 offer solutions for remote workers?
Absolutely. The company provides softphone applications and virtual numbers, enabling remote workers to stay connected from anywhere.
4. Can I keep my existing phone number with Voice24?
Yes, the company allows users to retain their existing phone numbers when switching to its services.
5. What types of numbers does Voice24 offer?
The company provides geographic, non-geographic, international, and virtual numbers to meet diverse business and personal needs.
6. How quickly can I activate my service?
Voice24 offers same-day service activation upon receiving the required RICA documentation.
The Voice24 Advantage
Voice24 is committed to delivering innovative and cost-effective communication solutions for businesses and individuals. With its hosted PBX systems, VoIP services, and scalable packages, the company ensures seamless connectivity and significant cost savings. Whether you’re a home user, a small business, or a large corporation, Voice24 provides reliable and flexible solutions to enhance your communication and productivity.
