Founded in 2010 in Durban, Viva Telecoms specialises in routing voice and data services over last-mile mediums. The company is dedicated to providing effortless voice and data solutions, ensuring a positive experience for every customer. With a focus on multi-branch connectivity, it offers services such as IP PBX systems and internet connectivity, catering to the diverse needs of businesses.

Services

Viva Telecoms provides a wide array of services designed to enhance business communications and infrastructure:

  • Fibre to the Business: Utilising fibre optic cables, this service offers faster and more reliable internet connections compared to traditional copper lines, ensuring stable and high-speed connectivity for businesses.
  • Networking: From connecting a few devices to establishing extensive networks, the company offers comprehensive networking solutions. Services include installing networking cables for new or existing devices and maintaining the established network infrastructure.
  • CCTV: To help businesses manage security risks, the company provides CCTV installations, enabling business owners to monitor their premises and staff remotely, thereby enhancing security and operational oversight.
  • PBX Systems: Offering a range of voice solutions, PBX systems facilitate seamless communication among co-workers and clients, tailored to meet the specific needs and budgets of businesses.
  • Microwave Links: Through strategic alliances, the company delivers high-speed wireless links that connect offices, branches, and other locations. This service is both cost-effective and quick to implement, ensuring efficient voice and data connectivity across multiple sites.

Ideal Customer Profile

Viva Telecoms serves a diverse clientele, including:

  • Small and Medium Enterprises (SMEs): Businesses seeking scalable and cost-effective communication and networking solutions.
  • Large Corporations: Organisations requiring robust and reliable infrastructure to support extensive operations and multi-branch connectivity.
  • Retail Chains: Stores and franchises in need of integrated communication systems and security solutions across various locations.
  • Educational Institutions: Schools and universities looking for dependable internet connectivity and networking services to support educational activities.
  • Healthcare Facilities: Medical centres and hospitals requiring secure and efficient data and communication networks to manage patient information and coordinate care.

By understanding the unique requirements of each sector, the company tailors its services to provide optimal solutions that align with specific operational needs.

Customer Feedback

Clients have expressed high satisfaction with Viva Telecoms services provided. For instance, BetterCorp noted significant improvements in call quality, uptime, and support after partnering with the company, leading them to transition all their clients to its services. Similarly, Super Rent praised the company for excellent customer service and a hands-on approach, distinguishing it from other voice service providers they had previously engaged with.

FAQs

1. What services does the company offer?

Viva Telecoms provides a range of services, including Fibre to the Business, Networking, CCTV installations, PBX Systems, and Microwave Links, all designed to enhance business communication and infrastructure.

2. How can I contact the company for support or inquiries?

You can reach out by calling +2731 003 3444 or by emailing support@vivatelecoms.co.za. Their office is located at 52 Anthony Rd, Umgeni Park, Durban, 4051.

3. Does the company offer solutions for multi-branch connectivity?

Yes, it specialises in providing multi-branch connectivity solutions, enabling seamless voice and data services across various locations through services like Microwave Links and IP PBX systems.

4. What are the benefits of choosing Fibre to the Business?

Opting for Fibre to the Business offers faster internet speeds, increased reliability, and a stable connection, which are essential for the efficient operation of modern businesses.

5. Can the company assist with enhancing my business’s security?

Absolutely, CCTV installation services allow business owners to monitor their premises and staff, thereby improving security and providing peace of mind.

For more detailed information or to discuss specific requirements, potential clients are encouraged to reach out through Viva Telecoms official website.