United Business Solutions is a leading provider of office automation, telecommunications, and security solutions in South Africa. With over 30 years of experience, the company is committed to delivering innovative and cost-effective business technology solutions tailored to meet the diverse needs of organisations nationwide. Their mission is to enhance workplace efficiency through cutting-edge technology and exceptional service.
Services
United Business Solutions offers a wide array of services designed to optimise business operations:
- Print Solutions: Supplying and managing multifunction photocopiers, large format printers, scanners, and duplicators to streamline document handling.
- Telecoms & Data Solutions: Providing cloud-hosted PBX, on-premise PBX, VoIP solutions, virtual landlines, and data connectivity to ensure seamless communication.
- Security Solutions: Implementing CCTV systems, access control systems, and time and attendance systems to safeguard business premises.
- Interactive Displays: Offering interactive display screens and accessories to enhance collaborative work environments.
- Services: Delivering comprehensive service agreements, including photocopier service agreements, large format printer service agreements, PBX service agreements, CCTV services and support, PBX services and support, and photocopier rentals.
Ideal Customer Profile
United Business Solutions caters to a diverse clientele, including:
- Small to Medium-Sized Enterprises (SMEs): Businesses seeking scalable and affordable technology solutions to support growth.
- Large Corporations: Organisations requiring robust and reliable systems to manage extensive operations.
- Educational Institutions: Schools and universities in need of advanced printing, communication, and security solutions to facilitate learning and administration.
- Healthcare Facilities: Medical centres aiming to enhance patient care through efficient document management and secure communication systems.
- Retail Businesses: Stores looking to implement comprehensive security measures and efficient point-of-sale communication systems.
Customer Feedback
Customer testimonials reflect the company’s dedication to quality service:
- “United Business Solutions installed our CCTV cameras. The work was professionally done, and difficult cameras were installed with excellence. The staff were knowledgeable and extremely competent. A job well done.” – Caron V
- “United Business Solutions recently installed security cameras for us. The work was very well done. The staff understood and helped with all our questions. Thank you for your wonderful work. I will recommend this company to anyone needing CCTV cameras and business services.” – Lauren G
However, some feedback indicates areas for improvement:
- “Pathetic service by United Business Solutions; I would never recommend them to anyone. They don’t return calls; when you order toner, it takes forever.”
This mixed feedback highlights the importance of consistent customer service and prompt response times.
FAQs
1. What types of office equipment does United Business Solutions provide?
They offer a range of office equipment, including multifunction photocopiers, large format printers, scanners, and duplicators, catering to various business needs.
2. Can United Business Solutions assist with upgrading our current telecommunications system?
Yes, they provide cloud-hosted PBX, on-premise PBX, VoIP solutions, virtual landlines, and data connectivity services to enhance your communication infrastructure.
3. What security solutions are available for businesses?
United Business Solutions offers comprehensive security solutions, including CCTV systems, access control systems, and time and attendance systems to protect your premises.
4. Do they provide service agreements and support for their products?
Yes, they offer various service agreements, such as photocopier service agreements, large format printer service agreements, PBX service agreements, and CCTV services and support, ensuring ongoing maintenance and assistance.
5. Are there rental options for office equipment?
United Business Solutions provides photocopier rentals and flexible financial packages to accommodate different business requirements.
6. How can I contact United Business Solutions for a consultation?
You can reach them by phone at +27 86 001 8500 or email at info@unitedbusiness.co.za. Alternatively, visit their website and fill out the contact form; their team will respond promptly.
For more information or to discuss your specific needs, contact United Business Solutions through their official channels.
