United Business Solutions — cloud hosted PBX, print and security
United Business Solutions has combined print, telecoms and security for more than thirty years, selling cloud hosted PBX and telecoms and data services alongside a deep office-automation range. It publishes service agreements for the PBX as well as the printers, which is the part most equipment suppliers leave vague.
Key facts
| Who they are | United Business Solutions, a South African office automation, telecommunications and security solutions provider trading for more than 30 years. |
| Voice | Cloud Hosted PBX, plus telecoms and data solutions, with a dedicated PBX service agreement offered alongside the system itself. |
| Security and access | Access control systems, time and attendance systems, CCTV services and support, and interactive display screens. |
| Office automation | A wide printer and photocopier range covering A4 and A3 mono and colour, wide-format up to A0+, CAD and GIS printers, signage and poster printers, wide-format scanners, and print management solutions. |
| Service model | Photocopier, large-format printer and PBX service agreements are published as products in their own right, along with a service-call logging route and a meter-reading submission facility. |
| Customer feedback | The company states it holds more than 200 Google reviews. WhichVoIP has not attached a rating card because no single profile was sampled and tied for this listing. |
| Pricing | Quote-based; the site runs a quote request and an online shop for equipment. |
| Listed In | Cloud PBX Providers |
The service agreement is the actual product
In office automation the machine is rarely the decision — the service agreement is, because that determines response times, consumables, and what you pay when something breaks. United Business Solutions carries that logic across to telecoms by publishing a PBX service agreement as a distinct product rather than folding support into a vague promise. If you buy here, the useful questions are the same ones you would ask about a copier contract: what the response commitment is, what is included versus billed, and what happens at renewal. The breadth is the trade-off — one supplier for phones, printers, cameras and access control means one account manager and one invoice, and it means voice is one line of a broad business rather than the specialism.
Who United Business Solutions is a fit for
- Businesses that want phones, printers, CCTV and access control on one invoice
- Companies that value a published service agreement over a cheaper headline price
- Offices with wide-format, CAD or GIS print requirements alongside telecoms
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Weigh up the alternatives
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Compare Cloud PBX providers →Commonly asked questions
Does United Business Solutions sell phone systems?
Yes — Cloud Hosted PBX plus telecoms and data solutions, with a dedicated PBX service agreement available.
How long have they been trading?
More than 30 years, across office automation, telecommunications and security.
What is a PBX service agreement?
A support contract covering the phone system, published as a distinct product. Ask what response time it commits to and what is included versus billed separately.
What else do they supply?
Printers and photocopiers from A4 to A0+, CAD, GIS and signage printers, wide-format scanners, print management, CCTV, access control, time and attendance, and interactive displays.
Why is there no customer rating shown?
The company states it holds 200+ Google reviews, but WhichVoIP did not sample and tie a specific profile for this listing, so no rating card is displayed rather than one being assumed.
What does it cost?
Pricing is quoted. The site also runs an online shop for equipment and a service-call logging route.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 1 August 2026.