Unified Converged Technologies (UCT) is a South African communications and technology solutions provider delivering unified, cloud-based voice and collaboration tools designed for the modern workforce. Their flagship solution, BE-UCaaS, empowers businesses to consolidate voice, messaging, video, mobility, and contact centre capabilities into a single, secure platform — all while reducing telecom complexity and costs.

From enterprise-grade hosted PBX systems to integration-rich UCaaS tools and mobile-first solutions, UCT helps organisations reimagine productivity and scale operations with agility. With a focus on security, ease of management, and seamless collaboration, UCT delivers reliable communication infrastructure to companies ready to future-proof their operations.

Services Offered by Unified Converged Technologies

Unified Converged Tech’s BE-UCaaS platform unifies multiple communication channels under a single interface, simplifying day-to-day operations while enhancing how teams and customers connect. Paired with resilient voice and data infrastructure, the solution is built to grow with your business.

Core Features:

Hosted PBX & Cloud Voice
Robust voice platform that removes the cost and management of legacy PBX systems, hosted in the cloud for full scalability.

Unified Communications (UCaaS)
A single platform for voice, video, messaging, conferencing, file sharing, and presence — accessible from desktop or mobile.

Mobile Integration
Keep teams connected via their mobile devices with full-featured UC access, wherever they are.

Contact Centre Functionality
Inbound call handling, call queues, performance metrics, and CRM integration for improved service delivery.

Collaboration Tools
Video meetings, screen sharing, and messaging streamline internal and external communications.

Network Services & Connectivity
UCT ensures a strong foundation with data and voice-ready connectivity options to power your UC environment.

Ideal Customers:

  • Mid-sized to Large Enterprises seeking to consolidate fragmented communication tools
  • Contact Centres needing advanced inbound call handling and reporting
  • Remote and Hybrid Teams looking for reliable voice, video, and messaging on the go
  • IT Teams aiming to reduce the burden of managing multiple vendors or platforms

Customer Feedback

UCT has earned a reputation for deploying intelligent, business-aligned communications solutions with excellent support. Many clients report improved employee productivity, simplified IT management, and meaningful cost reductions after switching to BE-UCaaS.

📌 Client references and case studies are available on request for evaluation purposes.

FAQs

1. What makes BE-UCaaS different from other cloud voice solutions?
BE-UCaaS isn’t just voice — it’s a unified platform that brings voice, video, messaging, and more together in one place, with seamless mobility and scalability.

2. Can we keep using our existing devices?
Yes. UCT’s solution supports a wide range of IP phones, headsets, and mobile devices.

3. What happens if we grow or downsize?
BE-UCaaS is scalable — you can add or remove users and features as needed without long-term commitments.

4. Does this work for hybrid or remote teams?
Absolutely. BE-UCaaS is built for mobile and remote access, with the same experience across desktop and mobile apps.

5. Is support based in South Africa?
Yes. UCT’s local support team understands the unique connectivity, regulatory, and operational challenges of South African businesses.