Ugo Telecoms — business fibre, wireless and VoIP in South Africa
Ugo Telecoms has supplied connectivity and IT support to small and medium businesses since 2011, working from Pretoria and Gqeberha with a presence in Midrand and Johannesburg. It sells business fibre on a 1:3 contention ratio, broadband fibre at 1:10, LTE and wireless, and a cloud-hosted VoIP service that accepts ported numbers — and it publishes a full fibre rate card.
Key facts
| Who they are | Ugo Telecoms, a Pretoria and Gqeberha-based IT support and telecoms company serving small and medium businesses since 2011, with offices in Pretoria, Midrand, Johannesburg and Gqeberha and nationwide service. |
| Business fibre | Business fibre on a 1:3 contention ratio, described as having no hardware or installation cost on a 36-month contract, and broadband fibre at 1:10 for less demanding use. |
| Published pricing | Uncapped fibre combos are published across several network footprints, ranging from R515/month for 25/25 Mbps up to R1,910/month for 1000/1000 Mbps, with tiers such as 100/100 Mbps at R1,085 and 200/200 Mbps at R1,295. Some products are quote-only. |
| Voice | Cloud-hosted VoIP that lets a business port an existing geographic number and use it anywhere, with calls over the internet connection. |
| Also offers | LTE and wireless connectivity, domain registration and transfer, web hosting and website development, and general IT and hardware support. |
| Positioning | The company describes itself on its business fibre page as a specialist fibre network provider to the business sector. |
| Customer rating | No Google Business Profile could be tied to Ugo Telecoms by domain or published address, so no rating is shown. |
| Listed In | Fibre Internet Providers |
A published rate card, and the contention ratio behind it
Ugo publishes something most resellers do not: an actual list of monthly prices across speed tiers and network footprints, which lets you sanity-check a quote before you take a call. Read it alongside the contention ratio, because that is where business and broadband fibre diverge here. A 1:3 business line shares the underlying capacity with at most two other customers; a 1:10 broadband line shares it with up to nine, which is fine for browsing and email and noticeably less fine when the office is on video calls. Since Ugo also sells hosted VoIP that runs over the same line, the contention ratio is the single question that most affects whether the phones sound good at four in the afternoon.
Who Ugo Telecoms is a fit for
- SMEs in Gauteng or the Eastern Cape wanting fibre and phones from one local supplier
- Businesses that want to compare a published fibre rate card rather than wait for a quote
- Offices porting existing landline numbers onto a hosted VoIP service
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Also compare business phone systems
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Compare phone systems →Commonly asked questions
What does Ugo Telecoms offer?
Business and broadband fibre, LTE and wireless connectivity, cloud-hosted VoIP with number porting, domain registration and hosting, website development, and IT support.
What does Ugo fibre cost?
Published uncapped combos run from about R515 a month for 25/25 Mbps up to R1,910 for 1000/1000 Mbps, varying by network footprint. Some products are quoted rather than listed.
What is the difference between their business and broadband fibre?
Contention. Business fibre is 1:3, so capacity is shared with at most two other customers. Broadband fibre is 1:10. The lower ratio matters most for voice and video.
Can I keep my existing phone number?
Yes. The VoIP service is cloud-hosted and supports porting an existing geographic number, which you can then use from anywhere.
Where does Ugo Telecoms operate?
From Pretoria and Gqeberha, with a presence in Midrand and Johannesburg, and services offered nationwide.
Why is there no customer rating on this page?
No Google Business Profile could be matched to Ugo Telecoms by domain or published address. WhichVoIP does not attach a rating it cannot confirm belongs to the company.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 1 August 2026.