Speed Surf is a leading internet service provider based in Durban, South Africa, specialising in high-speed Air Fibre internet solutions. With a focus on delivering reliable, uncapped, and unshaped internet, they cater to both residential and business customers. Their services are designed to provide seamless connectivity without the need for traditional phone lines or ground fibre installations, making them a flexible and innovative choice for modern internet users.

What services you can get from Speed Surf

They offer a range of internet solutions tailored to meet the needs of different users. Their primary services include:

  • Air Fibre Uncapped: Designed for home and small business users, this service provides high-speed internet with a low contention ratio of 10:1. It ensures smooth streaming, fast downloads, and uninterrupted browsing.
  • Air Fibre Business: A premium service for businesses, offering unshaped and unthrottled internet. This package includes VIP customer support, business-level assistance, and a low contention ratio for optimal performance.
  • Hardware Installation: Speed Surf provides all the necessary hardware for their internet services, ensuring a hassle-free setup process.
  • Coverage Expansion: Currently serving Durban and surrounding areas, Speed Surf is continuously expanding its coverage to bring high-speed internet to more locations.

With no phone line or ground fibre required, their services are ideal for users seeking flexibility and reliability.

Ideal Customer Profile

Speed Surf is perfect for:

  • Home Users: Families and individuals who need fast, reliable internet for streaming, gaming, and everyday browsing.
  • Small Businesses: Entrepreneurs and small enterprises that require consistent internet for operations, communication, and online services.
  • Large Businesses: Companies that demand high-speed, unthrottled internet with dedicated support for seamless operations.
  • Remote Workers: Professionals working from home who need stable and fast internet for video conferencing, file sharing, and productivity.

Whether you’re a casual user or a business professional, they have a package to suit your needs.

Customer Feedback

They have received positive reviews for its reliable services and excellent customer support. Customers frequently praise the company for its:

  • Fast Installation: Many users highlight the quick and efficient setup process, ensuring minimal downtime.
  • Consistent Speeds: Reviews often mention the stable and high-speed internet, even during peak hours.
  • Responsive Support: Customers appreciate the prompt and helpful assistance provided by the their team.

On platforms like Google Reviews and HelloPeter, Speed Surf maintains a strong reputation for delivering on its promises and exceeding customer expectations.

Commonly Asked Questions

1. What areas does Speed Surf cover?
They currently serves Durban and surrounding areas, with plans to expand its coverage further.

2. Do I need a phone line for Speed Surf’s services?
No, Speed Surf’s Air Fibre internet does not require a phone line or ground fibre installation.

3. How do I get connected?
Simply contact Speed Surf, and a technician will assist with the hardware installation and setup process.

4. Are the internet packages truly uncapped?
Yes, Speed Surf offers uncapped, unshaped, and unthrottled internet packages for both home and business users.

5. What is the contention ratio for Speed Surf’s services?
The Air Fibre Uncapped service has a low contention ratio of 10:1, ensuring high-speed and reliable connectivity.

Conclusion

Speed Surf is a trusted name in the internet service industry, offering innovative and reliable solutions for homes and businesses. With their focus on uncapped, unshaped, and unthrottled internet, they provide a seamless online experience tailored to modern needs. Whether you’re streaming, working, or running a business, Speed Surf ensures you stay connected without compromise.