Pancom — cloud PBX and PABX provider in Johannesburg
Pancom sells business communication and automation from Eglin Road in Sunninghill, Johannesburg, pairing PABX systems, VoIP and virtual PBX with hosted call recording, connectivity and a wide office-technology line. The vendor list is unusually specific and spans Yeastar and Yealink on the voice side through to Kyocera, Toshiba and Olivetti on print and ZKTeco on access control. Its Google profile carries 4.5 from sixty-three reviewers.
Key facts
| Who they are | A Johannesburg ICT provider selling business telephony alongside office automation, security and power, positioned as a communication and automation partner rather than a voice specialist |
| Voice services | PABX systems, VoIP, virtual PBX systems and hosted call recording |
| Also offers | Connectivity, IT services covering network setup and maintenance, multifunction printers and copiers, CCTV, access control systems and solar |
| Head office | Unit 205, 14 Eglin Road, Sunninghill, Johannesburg, 2191, in 1410 Eglin Office Park |
| Coverage | South Africa. The company describes itself as a leading provider of ICT solutions in South Africa without publishing a regional footprint |
| ICASA licence | No ICASA reference is published. For a PABX and VoIP reseller the ECS licence usually sits with the underlying trunk provider, which is a normal arrangement |
| Pricing | Quote-based. Nothing is published, which fits a supplier scoping telephony, connectivity and office equipment in the same conversation |
| Vendor brands | Yeastar and Yealink on voice, plus ZKTeco, LuxPower, Toshiba, Reyee, Panasonic, Olivetti, Kyocera and Microsoft 365. No partner tier or accreditation level is claimed, so treat these as supported vendors |
| Listed In | Cloud PBX Providers |
Hosted call recording is the detail worth noting
Pancom lists hosted call recording as a named product rather than burying it as a feature, which tells you something about the customers it serves. Recorded, retrievable calls matter for a collections desk, a financial services office or anyone who has to prove what was agreed months later, and buying it hosted avoids running a recording server yourself. The rest of the offering is the familiar Johannesburg ICT mix, with Yeastar and Yealink on voice sitting beside copiers, cameras and solar. That suits a business that wants one supplier for the whole building and suits a company hunting the sharpest per-minute rate less well. Since the platform is Yeastar, ask where the system is hosted and whose name any licence sits in. Compare alternatives in the cloud PBX directory.
Who Pancom is a fit for
- Johannesburg businesses needing recorded calls without running a server
- Offices consolidating phones, printing, cameras and power with one supplier
- Companies wanting a Yeastar system with local installation and support
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Weigh up the alternatives
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Compare Cloud PBX providers →Commonly asked questions
What is hosted call recording?
It is call recording run on the provider’s infrastructure rather than on a server in your office, so recordings are captured and stored without you maintaining the hardware. Ask how long recordings are retained, how they are retrieved and whether storage is charged separately.
Which phone system platform does Pancom use?
Yeastar and Yealink are both displayed as vendor brands, which points at a Yeastar system with Yealink handsets. Ask which specific product is proposed, where it is hosted, and whose name any licence is registered in.
Where is Pancom based?
Unit 205, 14 Eglin Road, Sunninghill, Johannesburg, in 1410 Eglin Office Park.
Are the vendor logos accreditations?
The site displays a range of brands without stating any tier or certification level, so WhichVoIP treats them as supported vendors rather than accredited partnerships. Ask directly if a certification level matters to your procurement.
What does a phone system cost?
No pricing is published. Ask for the monthly per-extension charge, per-minute call rates, the recording licence and any handset cost as separate figures, especially if office equipment is quoted in the same document.
How long has Pancom been trading?
No founding year is published on the site, so WhichVoIP does not state one. Ask for the company registration details if trading history carries weight in your evaluation.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 28 July 2026.