OneMile Telecoms — fibre internet provider in South Africa
OneMile Telecoms (Pty) Ltd sells fibre to the home and business nationally from a Krugersdorp base, with a VoIP service billed per second rather than per minute and a lifetime number retention offer. The company is an ISPA member and adds Wi-Fi analytics, Microsoft 365 and home network services to the connectivity line. Its Google profile carries 3.5 from forty-seven reviewers, with individual technicians named in the more positive feedback.
Key facts
| Who they are | A South African internet service provider selling fibre to homes and businesses nationally, with voice, Wi-Fi analytics and Microsoft services alongside |
| Internet services | Fibre to the home and fibre to the business, with availability in FTTH complexes noted specifically |
| Also offers | VoIP services billed per second with number porting and lifetime number retention, Wi-Fi analytics, Microsoft 365 and home network services |
| Head office | Not published as a street address. The site gives a postal address of PO Box 2866, Noordheuwel, Krugersdorp |
| Coverage | Not published as a suburb list. FTTH complex availability is mentioned, so coverage is an address-level question decided by which network has built to your street |
| ICASA licence | No ICASA reference is published. The company does state ISPA membership, which is an industry association with a complaints process rather than a regulatory licence |
| Pricing | Not published. Neither fibre packages nor VoIP rates carry figures on the site, so treat both as quote-based and ask for the per-second rate in writing |
| Billing model | VoIP is billed per second rather than per minute. On short calls that genuinely reduces the bill, since a 20-second call is charged as 20 seconds rather than rounded up to a full minute |
| Listed In | Fibre Internet Providers |
Per-second billing is worth more than it sounds
Per-minute billing rounds every call up, so a business making many short calls pays for time it never used. A 20-second call billed per minute costs three times what it should. OneMile bills per second, and for a support desk, a dispatch operation or anyone whose calls are mostly brief, that difference shows up on the invoice rather than only in the marketing. The lifetime number retention offer is the other detail worth asking about, since keeping a number you have printed on vehicles and signage is exactly the thing that traps businesses with a provider they have outgrown. Neither the fibre nor the VoIP rates are published, so both need to come in writing. The Google rating sits at 3.5 and the reviews are worth reading rather than averaging. Compare alternatives in the fibre provider directory.
Who OneMile Telecoms is a fit for
- Businesses making many short calls where per-minute rounding adds up
- Companies that want to keep a number long term regardless of provider
- Homes and offices in FTTH complexes looking for a national ISP
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Ask for the per-second rate in writing, since that is the whole argument for this provider. Say roughly how many calls a month you make and how long they typically run, which numbers must be ported, and what fibre is available at your address.
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Also compare business phone systems
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Compare phone systems →Commonly asked questions
What does per-second billing actually save?
It removes rounding. On per-minute billing a 20-second call is charged as a full minute, so a business making many short calls pays for time it never used. Ask for the per-second rate to mobile and landline so you can compare against a per-minute quote honestly.
What is lifetime number retention?
The company offers to let you keep your number long term. Ask exactly what that means if you stop being a customer, since a number you have printed on vehicles and signage is the thing that most often traps a business with a provider it has outgrown.
Does OneMile cover my area?
No suburb list is published. The company sells fibre to the home and business nationally and mentions FTTH complexes specifically, so availability is an address-level question. Run a coverage check on your street.
Is OneMile ISPA registered?
Yes, the company states it is a proud member of the Internet Service Providers Association. ISPA membership gives customers an independent complaints process, though it is not the same as an ICASA licence.
Why is the Google rating 3.5?
Forty-seven reviewers give a mixed picture, with the more positive feedback naming individual technicians. WhichVoIP does not remove genuine negative reviews. Read a recent sample and ask about support response times before signing.
What does it cost?
Neither fibre nor VoIP pricing is published. Ask for the monthly fibre charge, the installation cost and the per-second call rates as separate figures.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 28 July 2026.