NGN Telecoms

With over 22 years of experience, NGN Telecoms has established itself as a leader in the telecommunications and digitisation sectors. The company specialises in developing innovative, revenue-generating solutions for both tier 1 and tier 2 carriers. Their in-house development team employs a methodology known as DECOSS (Digital Ecosystem Software), ensuring cutting-edge, bespoke solutions for clients.

What Services You Can Get from NGN Telecoms

NGN Telecoms provides a range of services designed to meet the diverse needs of modern businesses:

• ColtFax: This enterprise fax platform replaces existing systems, replicating all features at a fraction of the cost. ColtFax offers significant financial efficiencies and document management options with secure, scalable external and private cloud solutions. It ensures that fax documents are never lost and can be seamlessly integrated into workflows.
• IPFax: Developed to address the challenges posed by the decommissioning of analogue telephony, IPFax allows users and organisations to retain their long-standing fax numbers. Options include IPFax to mail, where faxes are sent and received via email, and IPFax to device, enabling continued use of multifunctional devices for faxing through specific configurations.
• Ajel: Ajel focuses on providing businesses with an efficient way to digitise paper-based records and processes, aiming to eliminate paper generation entirely. By applying artificial intelligence to metadata captured from multifunctional devices, Ajel identifies high-volume paper-generating processes and offers solutions such as digital forms, workflows, and document management systems.

Ideal Customer Profile

NGN Telecoms caters to a broad spectrum of clients, including:

• Telecommunication Carriers: Tier 1 and tier 2 carriers seeking innovative solutions to enhance their service offerings and operational efficiency.
• Enterprises: Organisations aiming to transition from analogue to digital systems, reduce costs, and improve workflow efficiency through digitisation.
• Healthcare Providers: Medical institutions looking to digitise patient records, ensuring secure and efficient access to information.
• Manufacturing Firms: Companies requiring digitisation of designs and processes to streamline operations and reduce reliance on paper-based systems.

Customer Feedback

Employees have rated NGN Telecoms highly, with a 5.0 out of 5 rating on AmbitionBox, highlighting the company’s positive work environment and opportunities for skill development. One review noted, “Wonderful company culture. Many challenges due to unpredictable environment but enjoyed…” This reflects the company’s commitment to fostering a supportive and dynamic workplace.

Commonly Asked Questions

Q: How can ColtFax benefit my organisation?

A: ColtFax can significantly reduce your enterprise faxing costs by replicating existing features at a lower price point. It also enhances document management through secure, scalable cloud options, ensuring no fax is ever lost and can be integrated into your workflows.

Q: What is the process for transitioning to IPFax?

A: Transitioning to IPFax involves migrating your existing fax number to the IPFax platform. Depending on your preference, you can choose between IPFax to mail, which allows faxing via email, or IPFax to device, enabling continued use of your multifunctional device with necessary configurations.

Q: How does Ajel approach digitisation differently?

A: Ajel distinguishes itself by working alongside clients to understand their specific paper-related challenges. By applying artificial intelligence to metadata from multifunctional devices, Ajel identifies high-volume paper processes and offers tailored solutions like digital forms and workflows to eliminate paper generation.

Q: What industries can benefit from NGN Telecoms’ services?

A: NGN Telecoms’ services are versatile and can benefit various industries, including telecommunications, healthcare, manufacturing, and any organisation looking to enhance efficiency through digitisation.

Q: How can I get started with NGN Telecoms’ services?

A: To explore how NGN Telecoms can assist your business in its digitisation journey, you can contact them via phone at 011 554 4200 or visit their office at 53 O’Reilly Merry Street, Rynfield, Benoni, 1501.

By choosing NGN Telecoms, businesses can leverage over two decades of expertise in telecommunications and digitization, ensuring innovative solutions tailored to their unique needs.