NCX — IP-PBX and VoIP supplier in Paulshof, Sandton
NCX has been in office automation since 2008 and works out of Paulshof, with a second office in Eshowe. It is an appointed Xerox All Services Partner, so print is the anchor of the business, but it also designs and installs converged telephony: IP-PBX systems, IP phones, voice switching and full VoIP platforms. It reports Level 1 BBBEE status.
Key facts
| Who they are | An office automation company founded in 2008, describing itself as a dynamic operator in that industry. It supplies print, telephony, connectivity, IT support, surveillance and energy solutions to South African businesses |
| Voice services | The company states it can design, deliver and implement converged telecommunications ranging from IP-PBXs, IP phones and voice switching to a full VoIP platform, and describes itself as an independent VoIP network provider |
| Xerox accreditation | Appointed a Xerox ASP (All Services Partner), which it states allows it to sell and service all Xerox products in South Africa. If your print fleet is already Xerox, that accreditation is the substantive credential here |
| BBBEE | Stated as a Level 1 contributor. If procurement scoring matters to your business, ask for the current certificate rather than relying on the website |
| Also offers | Printing solutions and managed print, internet connectivity over fibre and LTE, managed IT support, CCTV surveillance, and energy solutions |
| What that means for you | Voice sits inside an office-technology business rather than being the core trade. That suits a company wanting one supplier for the printer, the network and the phones, and it is a reason to ask directly which platform the PBX runs on and who supports it day to day |
| Head office | The website gives Unit 5, 1st Floor Glenflager, Kildrummy Office Park, corner Witkoppen Road and Umhlanga Avenue, Paulshof. The company Google Business Profile gives Stoney Ridge Office Park, Unit 8, 1st Floor, corner Witkoppen Road and Waterford Place, KleveHill Park, Paulshof, Sandton. Both are in Paulshof; both are stated here as published |
| Second office | No. 2 Von Keyserlink Road, Eshowe, 3815, off the R66, KwaZulu-Natal. A KZN presence outside the main metros is worth knowing about if you have sites in that region |
| Pricing | Quote-based. No figures are published for telephony or any other line |
| ICASA licence | No ICASA reference is published. For a reseller supplying phone systems this is normal, since the licensed service usually comes from an upstream operator — ask which one carries your calls |
| Customer rating | No rating is shown. The company’s Google Business Profile carries two reviews, below the five-review threshold WhichVoIP requires before publishing a Google rating |
| Listed In | Phone System Providers |
Print is the anchor, telephony is the extension
Understanding where a supplier makes its money tells you what you are actually buying. NCX is an office automation business with a Xerox All Services Partner appointment at its centre, and the telephony sits alongside that rather than in front of it. For a mid-sized business that already runs Xerox machines, the convenience argument is genuine: one supplier, one account manager, one number to call when the printer jams or the phones drop, and a technician who has already been to your office. The Level 1 BBBEE status adds a procurement reason on top if your scoring depends on it. The counterweight is depth, and it is worth testing rather than assuming. A converged VoIP platform is a different discipline from a managed print contract, so ask which platform the PBX actually runs on, who configures and supports it, and what happens when the person who knows your setup is on leave. Ask too which licensed operator carries the calls, since NCX describes itself as an independent VoIP network provider without publishing a licence of its own. Where those answers are specific, the single-supplier case holds up well. Compare voice specialists in the phone system directory.
Who NCX is a fit for
- Businesses already running Xerox print fleets that want telephony from the same supplier
- Companies where Level 1 BBBEE procurement scoring affects supplier choice
- Organisations with sites in both Gauteng and northern KwaZulu-Natal
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If your print fleet is already Xerox, say so early, because the All Services Partner appointment is the strongest credential here and the single-supplier argument follows from it. Ask which platform the phone system runs on, who supports it day to day, and which licensed operator carries the calls. Get the phones and any print or network work quoted as separate line items so you can compare each properly.
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Compare Phone System providers →Commonly asked questions
What does NCX do?
Office automation: printing and managed print, IP-PBX and VoIP telephony, fibre and LTE connectivity, managed IT support, CCTV surveillance and energy solutions.
When was NCX founded?
In 2008. It has been appointed a Xerox All Services Partner and states Level 1 BBBEE status.
What telephony does NCX supply?
It states it can design, deliver and implement IP-PBXs, IP phones, voice switching and full VoIP platforms, describing itself as an independent VoIP network provider.
Where is NCX based?
In Paulshof, Sandton, with a second office at No. 2 Von Keyserlink Road, Eshowe in KwaZulu-Natal. Its website and Google listing give different Paulshof office parks, so confirm the current address before visiting.
What does an NCX phone system cost?
No pricing is published. Ask for the platform cost, call rates and any hardware charges in writing, quoted separately from print or IT work.
Why is no customer rating shown?
Its Google Business Profile carries two reviews, below the five-review threshold WhichVoIP requires before publishing a Google rating.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 31 July 2026.