ML Communications — cloud PBX provider in Johannesburg
ML Communications sells business voice and connectivity from Johannesburg, naming both 3CX and PBXware as its voice platforms, which is more specific than most of this directory manages. Business fibre is published at R1,150 a month for 30Mbps and R1,700 for 100Mbps. The company is a Liquid Intelligent Technologies Gold Partner and won a Liquid Telecom best service award in 2019, and it also sells satellite connectivity, IT services, CCTV and Microsoft 365.
Key facts
| Who they are | A Johannesburg business communications provider selling multi-tenant cloud telephony and connectivity, with IT and security services alongside |
| Voice services | 3CX voice systems and the PBXware platform. Naming both means a choice of architecture is available, so ask which suits your setup and why |
| Also offers | Broadband fibre, dedicated and satellite internet, IT services, CCTV and Microsoft 365 |
| Head office | Not published as a street address. The site states Johannesburg, South Africa |
| Coverage | Not published as a footprint. For cloud telephony the practical question is the quality of the line at each of your sites |
| ICASA licence | No ICASA reference is published. For a 3CX or PBXware provider the ECS licence normally sits with the SIP trunk supplier rather than the integrator |
| Pricing | Business fibre is published at R1,150 per month for 30Mbps and R1,700 for 100Mbps. Voice pricing is not published, so hosted PBX costs are quote-based |
| Partner tier | Liquid Intelligent Technologies Gold Partner, and a Liquid Telecom Best Service Award winner for 2019. Both are stated on the company’s own site |
| Listed In | Cloud PBX Providers |
Two platforms, and the difference matters
Naming both 3CX and PBXware is unusual and useful, because they solve the problem differently. 3CX is licensed to the customer and can generally move between partners without replacing the system. PBXware is a multi-tenant carrier-grade platform, which suits a provider running many customers on shared infrastructure and often means a lower entry cost but a service you cannot take with you. Ask which one is proposed for you and why, since the answer determines what happens if the relationship ends. The Liquid Gold Partner status is a genuine tier confirmed on the company’s own site rather than an unverified claim, and it matters for connectivity sourcing. Published business fibre pricing makes the connectivity side easy to compare, though at R1,150 for 30Mbps this is business-grade rather than consumer pricing. Alternatives sit in the cloud PBX directory.
Who ML Communications is a fit for
- Businesses wanting a choice between a customer-owned and a hosted platform
- Companies needing satellite connectivity where fibre and wireless fail
- Offices buying business fibre at a published price with voice alongside
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Ask which platform is proposed and why, since 3CX and PBXware leave you in very different positions if you later change supplier. Say how many extensions you need, whether numbers must be ported, and whether the fibre line should sit on the same account.
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Weigh up the alternatives
Weigh these top-rated South African business telecoms providers side by side, ranked by WhichVoIP score.
Compare Cloud PBX providers →Commonly asked questions
Should I choose 3CX or PBXware?
They differ in ownership. A 3CX licence belongs to you and can usually move to another partner without replacing the system. PBXware is a multi-tenant platform run by the provider, often cheaper to start but not portable. Ask which is proposed and what happens if you leave.
What does business fibre cost?
The published figures are R1,150 per month for 30Mbps and R1,700 for 100Mbps. Those are business-grade rather than consumer prices, so ask what service level, contention and support response they include.
Is the Liquid Gold Partner status verified?
It is stated on ML Communications’ own site, along with a Liquid Telecom Best Service Award for 2019. WhichVoIP reports partner tiers only when the provider states them at primary source, which is the case here.
Does ML Communications offer satellite internet?
Yes. Satellite sits alongside broadband fibre and dedicated internet, which matters for a site where neither fibre nor terrestrial wireless reaches. Ask about latency, since satellite behaves differently from fibre on voice calls.
How long has ML Communications been trading?
The site footer carries a 2015 copyright, which is not the same as a stated founding year, so WhichVoIP does not publish one. Ask the company directly if trading history matters to your scoring.
Where is the company based?
The site states Johannesburg, South Africa without publishing a street address. Ask where your account would be serviced from if on-site support matters.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 28 July 2026.