Megasurf is a leading internet service provider in South Africa, specialising in high-speed fibre and wireless internet solutions. With a focus on both home and business users, they deliver reliable connectivity, hosting, and VoIP services tailored to meet diverse needs.

As a data centre operator, they provides state-of-the-art infrastructure, including colocation, dedicated server hosting, and virtual private server (VPS) hosting. Their expertise in Mikrotik, Ubiquiti, Linux, and Microsoft systems ensures top-tier service and support for all clients.

What services you can get from Megasurf

They offers a comprehensive range of services designed to enhance connectivity and IT infrastructure. Their key offerings include:

Fibre and Wireless Internet

They provides high-speed internet solutions for homes and businesses, including:

  • MegaFibre: Fibre internet packages ranging from 25Mbps to 1000Mbps, with customised solutions up to 10Gbps.
  • Wireless Internet: Independent of Telkom, Vuma, DFA, and Openserve, their wireless services include advanced symmetrical and dedicated point-to-point systems.
  • Hotspot Services: Reliable and secure hotspot solutions for businesses and public spaces.

Data Centre Services

Their data centre is equipped with advanced technology, including UPS systems, A/B power, cooling, and biometric access control. Services include:

  • Colocation for secure data storage
  • Dedicated server hosting for businesses with high-performance needs
  • Virtual private server (VPS) hosting for scalable and cost-effective solutions
  • 24/7 remote hands support for technical assistance

Hosting and VoIP Services

Megasurf also offers:

  • Web Hosting: Reliable hosting solutions for websites and applications.
  • VoIP Services: Cost-effective voice communication solutions for businesses, ensuring seamless connectivity and reduced call costs.

Infrastructure Projects

They have extensive experience in rolling out large-scale infrastructure projects, including:

  • Redundant wireless wide area networks (WANs)
  • Carrier-grade wireless networks spanning over 14,000 km², covering areas such as Johannesburg, Vanderbijlpark, Vereeniging, and more.

Ideal Customer Profile

They caters to a wide range of customers, including:

  • Home Users: Individuals and families seeking reliable and affordable fibre or wireless internet solutions.
  • Small and Medium Businesses (SMEs): Companies requiring high-speed internet, hosting, and VoIP services to support their operations.
  • Enterprises: Organisations needing advanced data centre services, including colocation and dedicated server hosting.
  • Infrastructure Developers: Businesses or municipalities looking to roll out large-scale connectivity projects.
  • Cost-Conscious Users: Customers seeking flexible and scalable internet and hosting solutions without compromising on quality.

Whether you’re a home user or a large enterprise, they provides the abilities and expertise to meet your connectivity and IT needs.

Customer Feedback

They are highly regarded for its reliable services and customer support. Here’s what clients are saying:

  • Internet Connectivity: Customers praise the speed and reliability of both fibre and wireless internet services, highlighting the flexibility of their packages.
  • Data Centre Services: Businesses appreciate the secure and advanced infrastructure provided by Megasurf’s data centre, as well as the 24/7 remote hands support.
  • Customer Support: Clients frequently commend the professionalism and responsiveness of the support team, ensuring a seamless experience.
  • Infrastructure Projects: Developers and municipalities value Megasurf’s expertise in rolling out large-scale connectivity projects, noting their ability to deliver reliable and scalable solutions.

Megasurf’s commitment to quality and customer satisfaction has earned them a loyal client base across South Africa.

Commonly Asked Questions

What makes Megasurf different from other ISPs?

Megasurf stands out for its comprehensive range of services, including high-speed fibre and wireless internet, data centre solutions, and VoIP services. Their focus on flexibility, scalability, and customer support ensures a tailored experience for every client.

Can I customise my internet package?

Yes, Megasurf offers customised fibre solutions with speeds up to 10Gbps, allowing you to choose a package that meets your specific needs.

What areas does Megasurf cover?

Megasurf provides services across South Africa, including Johannesburg, Vanderbijlpark, Vereeniging, Meyerton, Sasolburg, and more. Their carrier-grade wireless network spans over 14,000 km².

Does Megasurf offer hosting services?

Yes, they provide web hosting, colocation, dedicated server hosting, and VPS hosting, supported by their state-of-the-art data centre infrastructure.

What support does Megasurf provide?

Megasurf offers 24/7 remote hands support for data centre services, as well as professional customer support for all internet and hosting solutions.

Conclusion

Megasurf is redefining connectivity and IT services in South Africa with its innovative fibre and wireless internet solutions, advanced data centre services, and reliable VoIP offerings. Whether you’re a home user, a business owner, or a developer, they provide the abilities and support needed to stay connected and thrive in today’s digital world.

With a focus on flexibility, scalability, and customer satisfaction, Megasurf is the ideal partner for all your connectivity and IT infrastructure needs. From high-speed internet to secure hosting, they deliver solutions that empower businesses and individuals alike.