Established in July 1999, iTFuture Computer Solutions has been a cornerstone in the Knysna region’s IT sector for over 25 years. Recognised as the area’s longest-running computer retail shop, the company has built a reputation for delivering quality products and exceptional service. Their mission is to provide top-quality systems, parts, and services promptly and at reasonable prices, with customer service as the foundation of their business. By adapting to technological advancements and maintaining strong relationships with major manufacturers like Intel and Microsoft, iTFuture ensures relevant and reliable support for its clients.

Services

iTFuture Computer Solutions offers a diverse range of services tailored to meet both individual and business IT needs:

  • Sales: Supplying new computers, peripherals, and accessories, with the capability to order specific IT products as required.
  • Installations: Providing on-site installations, networking solutions, CCTV setups, VoIP services, and Point of Sale (POS) hardware and software.
  • Repairs & Maintenance: Offering in-house repairs for laptops, desktops, printers, and POS equipment, including support for both Windows and Apple systems, as well as part replacements.
  • Networking: Specialising in wired and wireless networking for homes and businesses, with experience in installing and supporting networks of varying sizes and complexities across Knysna.
  • CCTV & VoIP: Delivering cost-effective Voice over Internet Protocol solutions suitable for businesses of all sizes, potentially reducing call costs by up to 40%.
  • Point of Sale (POS): Supporting various restaurants and retail outlets with POS hardware, software, training, and reselling of Omni Accounts and XL Point.
  • Service Contracts: Offering support contracts and Service Level Agreements tailored to businesses, including corporates, sawmills, restaurant chains, hotels, and law firms.
  • Biometrics: Providing clock card and access control systems using fingerprint technology, with practical experience from in-house usage.
  • Server Solutions: Supplying, supporting, and maintaining server products for various clients in the area.
  • E-Waste Drop-Off Point: Serving as a drop-off point for electronic waste, ensuring safe and environmentally friendly disposal of tech equipment and household appliances.
  • Website Development: Creating custom-made WordPress websites, with services including design, development, and domain hosting, tailored to clients’ budgets and needs.

Ideal Customer Profile

iTFuture Computer Solutions caters to a broad spectrum of clients:

  • Individual Consumers: Those seeking reliable computer products, repair services, or personalised IT solutions.
  • Small to Medium-Sized Businesses (SMBs): Enterprises requiring comprehensive IT support, networking solutions, POS systems, and ongoing maintenance services.
  • Large Corporations: Organisations in need of advanced server solutions, biometric systems, and robust networking infrastructures.
  • Hospitality and Retail Sectors: Businesses such as restaurants, retail outlets, and hotels looking for integrated POS systems, CCTV installations, and website development services.
  • Educational Institutions: Schools and training centres requiring secure networks, computer labs, and maintenance services.
  • Environmentally Conscious Consumers: Individuals and organisations aiming to dispose of electronic waste responsibly.

Customer Feedback

While specific customer reviews for iTFuture Computer Solutions are limited, the company’s longstanding presence and reputation in the Knysna area suggest a high level of customer satisfaction. Their commitment to quality products, timely service, and customer-centric approach has likely contributed to their sustained success over the past 25 years. Potential clients are encouraged to contact iTFuture directly for references or testimonials relevant to their specific needs.

FAQs

1. What types of computer products does iTFuture Computer Solutions sell?

iTFuture Computer Solutions offer a wide range of computer products, including new computers, peripherals, and accessories. If a specific IT product is not in stock, they can order it upon request.

2. Do they provide on-site installation services?

Yes, iTFuture offers on-site installations for networking, CCTV, VoIP, and POS hardware and software, catering to both home and business environments.

3. Can iTFuture assist with computer repairs?

Absolutely. They provide in-house repairs and maintenance for laptops, desktops, printers, and other electronics, supporting both Windows and Apple systems.

4. What networking solutions are available?

iTFuture specialises in both wired and wireless networking solutions, suitable for home or business settings. They have experience supporting networks of various sizes and complexities across Knysna.

5. How can businesses benefit from their VoIP services?

Their Voice over Internet Protocol solutions are stable and cost-effective, suitable for businesses of any size, and can potentially save up to 40% on call costs.

6. What POS systems do they support?

iTFuture supports various restaurants and retail outlets with POS hardware and software, including training and reselling of Omni Accounts and XL Point.

7. Do they offer website development services?

Yes, they provide custom-made WordPress website development, including design, development, and domain hosting, tailored to clients’ budgets and needs.

8. How can I contact iTFuture Computer Solutions?

You can reach them at their office located at 25 Cove Street, Knysna Central, or contact them via phone at +27 44 382 0460. Additionally, inquiries can be sent to their email: sales@itfuture.co.za.

For more detailed information or to discuss specific requirements, potential clients are encouraged to reach out to iTFuture Computer Solutions through their official contact channels.