IPT One is a South African telecommunications provider specialising in Cloud PBX and wireless internet services designed to support modern business communication. By eliminating the complexity and cost of on-site infrastructure, IPT One helps SMEs, contact centres, and remote teams operate efficiently and stay connected — whether in the office or working from anywhere.

Services Offered by IPT One

Their Cloud PBX replaces traditional phone systems with a flexible, internet-based communication platform. Built on reliable VoIP technology and hosted in the cloud, the service allows businesses to centralise their voice communications, lower operational costs, and enable seamless collaboration across teams.

Core Features:

  • Hosted Cloud PBX
  • VoIP voice services with number porting
  • Call centre features including queues, live dashboards, and call recording
  • Unified communications with voice, video, and chat integration
  • Mobile softphones for Android and iOS
  • SIP trunking for hybrid or legacy systems

To support its voice solutions, they also delivers uncapped, high-speed wireless internet. Their fixed wireless service offers consistent, low-latency connectivity — ideal for VoIP, cloud apps, and essential business tools — even in semi-rural areas.

Ideal Customers

  • Small to Medium Enterprises looking for affordable, infrastructure-free VoIP
  • Contact Centres requiring cloud-based telephony and agent productivity tools
  • Remote and Hybrid Teams seeking flexible, mobile-ready communications
  • Enterprises wanting scalable SIP trunking and telecom cost reduction

Customer Feedback

At present, they do not have public reviews available online. However, the company has built its reputation through direct referrals, long-term partnerships, and consistent service delivery.

📌 References or client case studies can be provided on request to assist with procurement decisions.

FAQs

1. Is the Cloud PBX platform secure?
Yes. They use encryption and secure access controls to ensure communications are protected — including for remote users.

2. Will I need to purchase new phones?
Not necessarily. Most IP phones and softphone applications are compatible with IPT One’s system.

3. Can I bundle Cloud PBX and internet service?
Yes, and doing so can optimise performance. However, you can choose to use only one of the services if preferred.

4. Is the solution scalable?
Absolutely. Add or remove users, features, or call flows with ease — no hardware required.

5. Does IPT One offer local support?
Yes. IPT One provides hands-on technical support from a South Africa-based team familiar with regional connectivity and business challenges.