IP Telecom — Cloud PBX provider in South Africa
IP Telecom is a South African VoIP and Hosted PBX provider operating from Westlake, Cape Town since 2010, with a dual-region structure that also spans Ireland. It sells Hosted PBX, SIP trunks, call-centre voice and softphones, and leans on native integration depth with Microsoft Teams and the Zoho application suite. New customers can start on a 30-day Hosted PBX trial before committing.
Key facts
| Who they are | A South African VoIP and Hosted PBX provider in market since 2010, trading as IP Telecom |
| Voice services | Hosted PBX, SIP trunks, call-centre voice and softphone, with IP Telecom for Microsoft Teams and IP Telecom for Zoho |
| Distinctive | Native integration depth with Microsoft 365 / Teams and the Zoho application suite |
| Head office | D10 Westlake Square, 1 Westlake Drive, Westlake, Cape Town 7945 (dual-region with Ireland) |
| Coverage | National — internet-dependent, across South Africa |
| ICASA licence | Operates as a SA voice provider; confirm the operating-entity name and ECS / ECNS references at register.icasa.org.za, particularly given the dual-region structure |
| Pricing | Not publicly stated — quote-based. New customers can start on a 30-day Hosted PBX trial (up to 10 users) before committing |
| Listed In | Cloud PBX Providers |
IP Telecom leans on Teams and Zoho integration depth
IP Telecom delivers its cloud PBX over the internet, so each site’s line quality shapes call performance. What differentiates it is where the voice plugs in: native calling for Microsoft Teams and integration across the Zoho application suite, which suits teams that already run their day inside those tools. Hosted PBX, SIP trunks, call-centre voice and softphones round out the range, and new customers can trial the Hosted PBX for 30 days. Pricing is quote-based rather than published, so a scoped quote is the way to see the real number for your user count and integrations.
Who IP Telecom is a fit for
- SA SMEs and mid-market teams already running Microsoft 365 / Teams or the Zoho suite who want voice that plugs in natively.
- Buyers who want to trial a Hosted PBX for 30 days before committing.
- Organisations wanting one provider across Hosted PBX, SIP trunks, call-centre voice and softphones.
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Compare Cloud PBX providers →Commonly asked questions
What does IP Telecom offer?
IP Telecom provides Hosted PBX, SIP trunks, call-centre voice and softphones, plus dedicated calling integrations for Microsoft Teams and the Zoho suite. It rides your business internet, and a quote scopes the extensions and integrations to your team.
How much does IP Telecom cost?
IP Telecom does not publish pricing; it is quote-based. New customers can start on a 30-day Hosted PBX trial for up to 10 users before committing. Request up to 3 quotes through WhichVoIP to compare it against similar providers, free and without obligation.
Does IP Telecom integrate with Microsoft Teams and Zoho?
Yes. IP Telecom offers native calling for Microsoft Teams and integration across the Zoho application suite, which is its main point of difference for teams already working inside those tools.
Is there a free trial?
New customers can trial the Hosted PBX for 30 days, for up to 10 users. Card or direct-debit details are required up-front, and you cancel by email a few working days before the trial ends. Confirm the current terms at quote stage.
Can IP Telecom run across multiple branches?
A hosted PBX puts every site on one platform, so extensions, transfers and a single dial plan can span branches over their internet links. A quote scopes the lines and call-centre seats each site needs.
Where is IP Telecom based?
Its South African operation runs from Westlake, Cape Town, and has been in market since 2010, within a dual-region structure that also spans Ireland. Service is delivered nationally across South Africa over the internet.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 20 July 2026.