Established in 2004, Intense Fibre has positioned itself as a leading provider of data, voice, and telecommunication services in South Africa. With a mission to deliver reliable and efficient telecom solutions, the company leverages state-of-the-art technologies and personalised service to meet the diverse needs of its clientele. Operating in all major centres, they caters to both residential and business users, ensuring seamless connectivity solutions tailored to specific requirements.

Services

Intense Fibre offers a diverse range of services designed to cater to various connectivity needs:

Home Users

Fibre: For those seeking high-speed internet, Intense Fibre provides fibre optic connections with capped and uncapped options of up to 100Mbps. This ensures minimal buffering and a seamless online experience.

Wireless: Ideal for areas where ADSL is unavailable, the uncapped wireless offerings deliver speeds of up to 10Mbps through a wireless antenna installed at the user’s residence.

Mobile: Intense Fibre connects users to a range of 3G and LTE networks, offering the flexibility to stay connected while on the move.

ADSL: Balancing speed and cost, the capped and uncapped ADSL options are perfect for everyday home users. For those with higher demands, VDSL services of up to 40Mbps are available.

Business Users

Fibre: Businesses can benefit from high-speed fibre connections, ensuring efficient operations and enhanced productivity.

Wireless: For enterprises requiring broadband connectivity, Intense Fibre offers high-speed wireless solutions tailored to specific requirements, utilising broadband fibre for secure and cost-effective connectivity.

VOIP and Wi-Fi Solutions: The company provides Voice over IP services and other Wi-Fi solutions to enhance communication and connectivity within business environments.

Point-to-Point Links: Intense Fibre delivers point-to-point microwave links of up to 2Gbps and fibre optic links of up to 10Gbps, catering to businesses with specific connectivity needs.

Additional Services

ESET Security: To safeguard digital assets, Intense Fibre offers ESET Security solutions, ensuring protection against various cyber threats.

Office 365: The company provides Office 365 services, enabling clients to leverage Microsoft’s suite of productivity tools for enhanced collaboration and efficiency.

Website Services: In partnership with Fishgate Advertising, Intense Fibre offers website design and development services, bringing clients’ web ideas to life.

Ideal Customer Profile

Intense Fibre’s services are tailored to meet the needs of a broad spectrum of clients:

  • Residential Users: Individuals and families seeking reliable and high-speed internet connections for everyday use, including streaming, gaming, and remote work.
  • Small to Medium Enterprises (SMEs): Businesses requiring dependable connectivity solutions to support operations, communication, and data transfer.
  • Large Corporations: Organisations needing robust and scalable telecommunication services, including high-capacity point-to-point links and comprehensive security solutions.
  • Remote Workers: Professionals working from home who require stable and fast internet connections to maintain productivity and seamless communication.

Customer Feedback

While specific customer reviews and ratings for Intense Fibre are not publicly available on platforms like Google and HelloPeter, the company’s longstanding presence since 2004 and its partnerships with reputable providers indicate a strong commitment to quality service. Prospective customers are encouraged to contact Intense Fibre directly to inquire about testimonials or case studies relevant to their specific needs.

FAQs

1. What areas does Intense Fibre’s network cover?

Intense Fibre operates in all major centres across South Africa, including Johannesburg, Cape Town, Pretoria, and Durban, partnering with local network providers to offer extensive coverage.

2. How do I get Fibre installed in my home?

Intense Fibre manages the entire fibre installation process, from feasibility assessments to activation, liaising with network providers on your behalf to ensure a hassle-free experience.

3. What is the difference between capped and uncapped fibre packages?

Capped packages have a data usage limit, after which additional charges may apply or speeds may be reduced. Uncapped packages offer unlimited data usage without extra charges, ideal for heavy internet users.

4. Are there any installation fees for wireless services?

Yes, installation fees for wireless services vary based on the contract term: R3500 for month-to-month contracts, R2500 for 12-month contracts, and R1500 for 24-month contracts.

5. Does Intense Fibre offer security solutions for businesses?

Yes, Intense Fibre provides ESET Security solutions to protect businesses against various cyber threats, ensuring data integrity and security.

Intense Fibre remains committed to delivering innovative and reliable connectivity solutions, empowering clients to thrive in an increasingly digital world.