Ilitha Telecoms is a South African internet service provider founded by former Vodacom Business and South African Airways CEO Vuyani Jarana. The company is dedicated to delivering affordable, uncapped, prepaid fibre broadband to underserved communities, particularly in townships and rural areas. With a mission to bridge the digital divide, Ilitha aims to empower individuals and businesses by providing reliable internet access that fosters economic opportunity, education, and social inclusion.

Services Offered by Ilitha Telecoms

Prepaid Fibre Internet Plans
Ilitha offers flexible, uncapped fibre internet packages tailored to various needs:

  • Ekhaya: R310 for 30 days — Unlimited devices, up to 20 Mbps per device.
  • Amaya: R10 for 1 day, R60 for 7 days, R200 for 30 days — Up to 3 devices, up to 20 Mbps per device.
  • Pholas: R325 for 30 days — Up to 10 devices, up to 20 Mbps per device.
  • Pholas Plus: R450 for 30 days — Up to 15 devices, up to 20 Mbps per device.
    These plans are designed to provide high-speed internet access without data caps, ensuring users can browse, stream, and connect seamlessly.

Community-Focused Connectivity
Ilitha’s infrastructure is built to serve areas with limited access to high-speed internet, promoting digital inclusion and supporting local development initiatives.

Educational Partnerships
Through collaborations with platforms like dorKk Education, Ilitha Telecoms facilitates access to on-demand educational content, enabling learners in underserved regions to benefit from quality educational resources.

Ideal Customers

  • Residents of underserved communities seeking affordable and reliable internet access.
  • Small businesses and entrepreneurs in townships aiming to enhance their digital presence and operations.
  • Educational institutions and learners requiring consistent internet connectivity for online learning.
  • Community organizations and NGOs focused on digital inclusion and empowerment.

Customer Feedback

Ilitha Telecoms provides affordable, prepaid fibre internet, and the company’s website highlights positive feedback from users who value the flexible plans and reliable connectivity for education and small businesses.

However, their Google reviews reflect mixed experiences, with an overall rating of 2.8 stars from 5 reviews. Customers have reported issues such as network downtime and challenges in reaching local branches for support. While some users note positive experiences with staff, others have highlighted poor customer service and reliability concerns.

Overall, feedback suggests that while Ilitha’s pricing and service concept are appealing, potential customers should consider service reliability and support responsiveness when evaluating the provider.

FAQs

1. How do I sign up for Ilitha’s services?
Visit the Ilitha web application to complete the sign-up process.

2. What payment methods are accepted?
Customers can recharge using Flash’s One4You vouchers, debit/credit cards, or electronic funds transfer (EFT).

3. What is the speed of Ilitha’s internet connection?
Ilitha offers speeds of up to 20 Mbps per device, depending on the selected plan.

4. Is there a contract or long-term commitment?
No. Ilitha provides prepaid plans with no recurring contracts, allowing users to choose services based on their needs and budget.

5. How can I contact customer support?
Reach Ilitha’s support team at 074 000 0127 or via email at support@ilitha.com.