Hollywood Connect is a prominent internet service provider in South Africa, specialising in delivering high-speed fibre internet solutions. The company’s mission is to provide reliable and affordable connectivity, ensuring that customers can enjoy seamless online experiences. With a focus on customer satisfaction, they offers month-to-month services with free setup and activation, reflecting its commitment to flexibility and value.

Services

They provides a range of fibre internet packages tailored to meet diverse user needs:

  • FTTH 20/20 Mbps – R480 per month, suitable for basic browsing and streaming.
  • FTTH 25/25 Mbps – R599 per month, ideal for video conferencing and light streaming.
  • FTTH 75/75 Mbps – R769 per month, supports multiple devices and HD streaming.
  • FTTH 250/250 Mbps – R899 per month, ideal for heavy internet users and large households.
  • FTTH 400/400 Mbps – R999 per month, perfect for online gaming and 4K streaming.
  • FTTH 500/500 Mbps – R1,199 per month, top-tier performance for demanding applications.
  • FTTH 1000/1000 Mbps – R1,499 per month, gigabit speeds for the most intensive usage.

All services are available on a month-to-month basis with free activation, installation, router, and UPS, subject to terms and conditions. This approach underscores Hollywood Connect’s dedication to customer convenience and satisfaction.

Ideal Customer Profile

Hollywood Connect’s services cater to a variety of customers, including:

  • Residential Users – Individuals and families looking for fast, reliable internet for streaming, gaming, and remote work.
  • Small to Medium Enterprises (SMEs) – Businesses requiring stable, high-speed connectivity for cloud services and video conferencing.
  • Remote Workers – Professionals who need dependable internet connections to maintain productivity while working from home.

By offering multiple packages, Hollywood Connect ensures that customers can choose a plan that best fits their needs and budget.

Customer Feedback

Hollywood Connect has received positive feedback from its customers, showcasing its commitment to quality service:

  • The company holds a strong reputation for excellent communication and service.
  • Customers frequently praise its efficient setup process and reliable connectivity.
  • Many users highlight the flexibility of month-to-month contracts as a major advantage.

This feedback underscores Hollywood Connect’s focus on providing reliable internet solutions with outstanding customer support.

FAQs

  1. What areas does Hollywood Connect service?
    Hollywood Connect provides fibre internet across various regions in South Africa. For specific coverage details, contact the company directly.
  2. Are there any setup or activation fees?
    No, Hollywood Connect offers free setup and activation for all fibre packages.
  3. What is the contract length for the services?
    Services are provided on a month-to-month basis. However, early cancellations within the first 12 months may incur a clawback fee.
  4. What equipment is included with the installation?
    Hollywood Connect provides a free router and UPS with installation to ensure a stable internet connection.
  5. How can I contact customer support?
    Customers can reach Hollywood Connect’s support team via their official website or social media pages.

Hollywood Connect remains committed to delivering high-quality fibre internet services, ensuring that customers enjoy reliable and fast connectivity tailored to their needs.