Havex is a leading provider of telephony solutions in South Africa, specialising in Voice over Internet Protocol (VoIP), Cloud PBX, and Call Centre services. Designed to meet the needs of modern businesses, Havex delivers cost-effective, scalable, and reliable communication solutions that empower organisations to stay connected and competitive.
With a focus on innovation and customer satisfaction, they ensures businesses of all sizes can access cutting-edge technology to streamline operations, enhance customer engagement, and reduce costs. Whether you’re a small business or a large enterprise, they have the perfect telephony solution for you.
What services you can get from Havex
They offers a comprehensive range of telephony services tailored to meet diverse business needs. Their key offerings include:
VoIP Solutions
Their VoIP services revolutionise business communication with unmatched clarity, reliability, and cost savings. Their VoIP packages include:
- Free DID numbers
- Ultra-low calling rates
- No contracts or monthly fees
- Portable numbers for added flexibility
These solutions are ideal for businesses looking to modernise their communication systems while keeping costs low.
Cloud PBX
Their Cloud PBX system provides a seamless, scalable, and secure communication solution. Key features include:
- PBX plans starting from R39 per user
- Mobile app access from R29 per user
- Ultra-low calling rates
- Remote connectivity for teams working from anywhere
This cloud-based system is designed to streamline operations, reduce costs, and enhance efficiency for businesses of all sizes.
Call Centre Solutions
Their Call Centre services are tailored to optimise customer interactions and improve satisfaction. Their solutions include:
- Full auto-dial features with voicemail detection
- Reporting and real-time wallboards
- Plans starting from R345 per agent
These services are perfect for businesses looking to elevate their customer service and drive loyalty.
Customised Telephony Packages
They offers flexible and tailored telephony packages to suit specific business needs. Whether you require a small-scale solution or a comprehensive system for a large enterprise, they works with you to design the perfect package.
Ideal Customer Profile
They caters to a wide range of businesses, including:
- Small Businesses: Entrepreneurs and small enterprises seeking affordable and reliable telephony solutions to support daily operations.
- Medium to Large Enterprises: Organisations requiring scalable and feature-rich communication systems to enhance productivity and collaboration.
- Call Centres: Businesses focused on customer engagement and satisfaction, needing advanced call centre technology to optimise operations.
- Remote Teams: Companies with distributed teams that require seamless connectivity and mobile app access for effective communication.
Whether you’re a startup or an established business, they provides the abilities and technology to meet your communication needs.
Customer Feedback
They have earned a reputation for delivering high-quality telephony solutions and exceptional customer service. Here’s what customers are saying:
- Alice B: “I love Havex because it’s cheap, and I can use my own internet.”
- Riaan van Wyk: “I am using the Havex VoIP SIP trunk on my Groundwire app for mobile. I love it.”
Customers frequently praise Havex for their affordability, flexibility, and the reliability of their VoIP and PBX services. Their focus on customer satisfaction and innovative solutions has made them a trusted partner for businesses across South Africa.
Commonly Asked Questions
What makes Havex different from other telephony providers?
They stands out for their affordable and flexible telephony solutions, including VoIP, Cloud PBX, and Call Centre services. They offer ultra-low calling rates, no contracts, and tailored packages to meet the unique needs of businesses.
How does Havex’s Cloud PBX work?
Their Cloud PBX is a cloud-based communication system that allows businesses to manage calls, extensions, and other telephony features remotely. It’s scalable, cost-effective, and accessible from anywhere, making it ideal for modern businesses.
Are there any contracts with Havex’s VoIP services?
No, Havex’s VoIP services are contract-free, giving businesses the flexibility to use their services without long-term commitments.
Can Havex support remote teams?
Yes, Havex’s solutions are designed for remote connectivity. Their Cloud PBX system includes mobile app access, allowing teams to stay connected and productive from anywhere.
What are the benefits of Havex’s Call Centre solutions?
Havex’s Call Centre services include advanced features like auto-dialling, voicemail detection, and real-time reporting. These abilities help businesses optimise customer interactions, improve satisfaction, and drive loyalty.
Conclusion
Havex is redefining business communication in South Africa with their innovative and affordable telephony solutions. From VoIP and Cloud PBX to advanced Call Centre services, they provide the abilities businesses need to stay connected, productive, and competitive.
With a focus on cost savings, scalability, and customer satisfaction, Havex is the ideal partner for businesses looking to modernise their communication systems. Whether you’re a small business or a large enterprise, Havex has the perfect solution to meet your needs.
