Global Telecomms is a South African telecommunications provider delivering cost-effective, cloud-based voice and connectivity solutions for businesses of all sizes. From best-in-market VoIP call rates to hosted PBX and internet services, their offerings are designed to help companies modernize communications without the burden of heavy infrastructure costs. With value-added tools like auto attendants, call recording, and domain hosting, Global Telecomms supports professional, efficient, and always-on business operations.

Services Offered by Global Telecomms

Their Hosted PBX solution eliminates the need for expensive on-site phone systems by providing a flexible, cloud-based platform. Combined with affordable VoIP voice services, the solution enables businesses to streamline communications, reduce monthly bills, and stay connected with clients and teams from anywhere.

Core Features:

  • Hosted Cloud PBX
    Enterprise-grade voice platform without the upfront investment — fully hosted and managed in the cloud.
  • VoIP Call Minutes
    Highly competitive call rates tailored for South African businesses, perfect for high-volume usage.
  • Call Recording
    Record and store calls securely for compliance, training, and quality assurance purposes.
  • Auto Agent / IVR
    Automated call handling system that ensures clients are greeted and directed professionally, even after hours.
  • Domain Hosting & Email Services
    Set your business apart with a branded domain and hosted email — essential for a credible online presence.
  • Fibre & Internet Access
    Broadband connectivity solutions including fibre, wireless, and failover options for consistent uptime.

Ideal Customers

  • SMEs looking to reduce telecom costs and manage calls professionally
  • Contact Centers needing call routing, recording, and IVR tools
  • Startups and Remote Teams requiring flexible, scalable voice and internet
  • Businesses seeking domain hosting and online presence tools alongside telecom services

Customer Feedback

While public reviews are limited at this time, Global Telecomms has built trust through long-standing client relationships, reliable service delivery, and a strong local support presence.

📌 References or use-case examples can be provided on request to support vendor selection processes.

FAQs

1. Are your VoIP minutes really cheaper?
Yes. They offer some of the most competitive rates in the market, with volume discounts available.

2. Do I need to install any hardware?
No. Their Hosted PBX works with existing IP phones and softphones — or they can provide equipment if needed.

3. Can I keep my current number?
Yes. Number porting is available for a smooth transition to their system.

4. What if I already have internet?
You can use their voice services independently, but bundling with their internet improves performance and uptime.

5. Is technical support local?
Yes. Their support team is based in South Africa and familiar with regional business and connectivity issues.