FOURPOINTZERO — hosted PBX and unified communications provider in Durban
FOURPOINTZERO is a Level 1 B-BBEE, 100% Black female-owned business working from Durban with a second office in Johannesburg. Its Cloudcall hosted PBX runs on the Centile IServ platform and brings extensions, IVR, mobility, conferencing and CRM integration into one system, sold alongside Kyocera, Canon and Olivetti print hardware and a biometrics and CCTV line.
Key facts
| Who they are | A Durban communications and office-technology company stating Level 1 B-BBEE and 100% Black female ownership, selling hosted PBX and unified communications alongside print hardware and security technology |
| Voice services | The Cloudcall hosted PBX, built on the Centile IServ platform, with desktop and mobile clients. Centile is a carrier-grade UC platform rather than a small-business build, which is worth knowing when comparing the feature list against cheaper hosted products |
| Also offers | Printers and copiers from Kyocera, Canon and Olivetti; biometrics and security including facial recognition and CCTV cameras; and connectivity options |
| Head office | 21 W Riding Row, Sherwood, Durban, 4001, per the company website, with a second office in Johannesburg. Note that its Google Business Profile lists a different Durban address, Lower Ground Floor, 508 Lilian Ngoyi Road, Morningside, so confirm which office you are dealing with |
| B-BBEE | Stated as Level 1 and 100% Black female-owned. Request the current certificate if procurement scoring depends on it |
| Coverage | National for the hosted voice, delivered over the Centile platform. On-site support and hardware work are focused on Durban and Johannesburg |
| Customer rating | No rating is shown. The company’s Google Business Profile matches its domain but carries three reviews, below the five-review threshold WhichVoIP requires before publishing a Google rating |
| Pricing | Quote-based. Cloudcall is sold in Standard, Premier and video-conferencing licence tiers rather than off a rate card, so the figure depends on your user count and the mix of licences |
| Founded | Not published as a year. The company describes itself as having emerged during the Covid-19 period, which places it in the early 2020s without giving a date |
| ICASA licence | Not published. The hosted voice runs on the Centile platform over a carrier network, so confirm the licensed entity carrying your calls when you request a quote |
| Listed In | Cloud PBX Providers |
A carrier-grade platform sold by a small Durban team
Hosted voice reaches wherever the internet does, so the coverage question is about the line at each site and who attends when hardware needs hands. FOURPOINTZERO is a small operation selling a large platform, and understanding that shape is the key to buying well here. Centile IServ is the kind of unified-communications system carriers deploy, with IVR, mobility, conferencing and CRM integration built in rather than bolted on, so the feature comparison against a cheaper hosted PBX is not like for like. The flip side is that a small team supports it, so ask who handles configuration changes, how quickly a new extension or IVR change is turned around, and what after-hours cover exists. The licence tiers deserve a direct question. Cloudcall is sold as Standard, Premier and video-conferencing licences, and the difference between them is where the cost sits, so ask which tier each user needs rather than accepting a blended per-user figure. For procurement that scores transformation, Level 1 with 100% Black female ownership is a meaningful position, and the certificate is worth requesting up front. Note also that the website and the Google profile carry different Durban addresses, which is worth clearing up before an on-site visit. Compare providers in the cloud PBX directory.
Who FOURPOINTZERO is a fit for
- Durban and Johannesburg businesses wanting a full UC platform rather than basic extensions
- Procurement that scores B-BBEE, where Level 1 Black female ownership carries real weight
- Offices consolidating phones, print and CCTV with one local supplier
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Ask which Cloudcall licence tier each user actually needs, because Standard, Premier and video-conferencing licences price very differently and a blended figure hides that. Confirm who configures the platform and how fast a change request is turned around, since a small team supports a large system here. Request the current B-BBEE certificate rather than relying on the website claim.
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Compare Cloud PBX providers →Commonly asked questions
What platform does FOURPOINTZERO use?
Its Cloudcall hosted PBX runs on Centile IServ, a carrier-grade unified-communications platform, with desktop and mobile clients, IVR, conferencing and CRM integration.
What does Cloudcall cost?
Pricing is quote-based. Cloudcall is sold in Standard, Premier and video-conferencing licence tiers, so ask which tier each user needs rather than accepting a single blended per-user rate.
Where is FOURPOINTZERO based?
The website gives 21 W Riding Row, Sherwood, Durban, with a second office in Johannesburg. Its Google profile lists a different Durban address in Morningside, so confirm which office handles your account.
Is FOURPOINTZERO B-BBEE accredited?
The company states Level 1 B-BBEE and 100% Black female ownership. Ask for the current certificate if your procurement scoring depends on it.
Does FOURPOINTZERO sell anything besides phones?
Yes. Printers and copiers from Kyocera, Canon and Olivetti, plus biometrics and security including facial recognition and CCTV, and connectivity options.
Why is no customer rating shown?
Its Google Business Profile matches the company domain but carries three reviews, below the five-review threshold WhichVoIP requires before publishing a rating.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 31 July 2026.