Established in 2008, Formulated IT Group is a comprehensive ICT company dedicated to transforming customer service experiences. With a management team boasting over 150 years of combined expertise, the company continually seeks innovative methods to support clients’ business and ICT requirements. By partnering with leading global brands, Formulated IT Group ensures the implementation of optimal solutions for every client.
What Services You Can Get from Formulated IT Group
Formulated IT Group provides a diverse array of services designed to meet various business needs:
Print Solutions
Offering devices that range from entry-level A4 printers to high-speed A3 machines, as well as production and large-format printing options. These solutions are supported by a team of qualified and internationally accredited technicians.
PABX & VoIP Solutions
The company supplies and installs PABX systems and VoIP phone solutions, catering to simple office setups and comprehensive telephony requirements. Partnerships with brands like Samsung and Grandstream enable the delivery of customised communication solutions.
IT Solutions
A three-pronged approach addresses fundamental business requirements:
- Onsite IT Support: Maintaining existing infrastructure to ensure longevity and increased productivity.
- Managed Services: Providing tools for hardware monitoring, self-diagnostics, managed backups, antivirus solutions, and more.
- Procurement of New Infrastructure: Supplying laptops, desktops, servers, and network equipment, with flexible OPEX models to fit various budgets.
This comprehensive strategy ensures clients receive versatile and adaptable solutions tailored to their specific needs.
CCTV & Access Control
Formulated IT Group offers security solutions featuring state-of-the-art technology from brands like Hikvision and Uniview. These systems provide clarity and control, allowing businesses to monitor their premises effectively.
Ideal Customer Profile
Formulated IT Group serves a broad spectrum of clients, including:
- Startups and SMEs: Seeking scalable and cost-effective IT and communication solutions.
- Large Corporations: Requiring comprehensive, integrated systems for print, telephony, IT, and security.
- Organisations Prioritising Security: Needing advanced CCTV and access control systems to safeguard assets and personnel.
The company’s adaptable solutions are designed to meet the unique demands of various industries and organisational sizes.
Customer Feedback
Formulated IT Group has received a range of customer reviews:
- Positive Experiences:
- A law firm praised the company for providing high-quality printers and responsive support, noting that any issues were resolved within hours.
- A long-term client commended the team for their responsive support and custom solutions, highlighting their dedication over 13 years of service.
- Areas for Improvement:
- Some clients reported challenges in communication, citing delays in responses and follow-ups from the sales team.
Overall, while many customers appreciate the company’s expertise and support, there are areas where communication processes could be enhanced.
Commonly Asked Questions
Q: What brands does Formulated IT Group partner with for their solutions?
A: The company collaborates with leading global brands, including Toshiba, Oki, Xerox, Canon, HP, Epson, Samsung, Grandstream, Hikvision, and Uniview, to provide tailored solutions for their clients.
Q: Does Formulated IT Group offer scalable solutions for growing businesses?
A: Yes, their services are designed to be scalable, accommodating the evolving needs of startups, SMEs, and large corporations.
Q: How does the company ensure the reliability of its VoIP services?
A: Their VoIP platform is built on a fibre backbone, ensuring stable and reliable connectivity for clients worldwide.
Q: What is included in their managed IT services?
A: Managed services encompass hardware monitoring, self-diagnostics, managed backups, antivirus solutions, remote monitoring, disaster recovery, cloud email solutions, and more.
Q: Are their CCTV and access control systems customisable?
A: Yes, they offer a range of solutions from entry-level to high-end configurations, tailored to meet specific security needs.
Formulated IT Group’s comprehensive suite of services and commitment to innovation make them a valuable partner for businesses seeking integrated ICT solutions. Visit their website for more information.
