Formulated IT Group — business phone system provider in Johannesburg
Formulated IT Group works from Formula 1 House on Letaba Road in Eastcliff, Johannesburg, with a second line in Cape Town, selling PABX and VoIP solutions alongside print, IT support and security. The named brands are specific: Grandstream and Samsung on telephony, Toshiba, Xerox, Canon, HP and Epson on print, and Hikvision and Uniview on CCTV. Its Google profile carries 4.8 from 286 reviewers, an unusually large sample for a supplier of this size.
Key facts
| Who they are | A Johannesburg business technology supplier selling telephony alongside print, IT support and security, with a presence in Cape Town |
| Voice services | PABX and VoIP solutions built on Grandstream and Samsung telephony equipment |
| Also offers | Print solutions from A4 through to production and large format, on-site IT support, infrastructure and connectivity, CCTV and access control |
| Head office | Not published on the site, which lists Johannesburg and Cape Town phone lines. The company’s Google profile places its head office at Formula 1 House, 9 Letaba Road, Eastcliff, Towerby, Johannesburg, 2190 |
| Coverage | Johannesburg and Cape Town, based on the two regional phone lines. No formal service territory is published |
| ICASA licence | No ICASA reference is published. For a PABX and VoIP reseller the ECS licence normally sits with the underlying trunk supplier |
| Pricing | Quote-based. Nothing is published, which fits a supplier scoping telephony and print together |
| Vendor brands | Grandstream and Samsung for telephony, Toshiba, Xerox, Canon, HP and Epson for print, and Hikvision and Uniview for security. No partner tier is claimed, so treat these as supported vendors |
| Listed In | Phone System Providers |
286 reviews at 4.8 is the fact worth checking
A supplier of this size carrying 286 Google reviews at 4.8 has an unusually deep public record, and it is the most verifiable thing about the company before you sign anything. Read a spread rather than trusting the average, because what reviewers praise tells you what the business is genuinely good at, and here print maintenance features heavily. That is a useful signal in both directions: it suggests a well-run service operation, and it suggests print is the larger part of the business. If you want a phone system with queueing, recording and detailed reporting, ask whether the Grandstream or Samsung deployment on offer supports what you need. If you want one supplier for the copier, the cameras and the phones with a proven service record, this fits well. Compare alternatives in the phone system directory.
Who Formulated IT Group is a fit for
- Johannesburg and Cape Town offices consolidating phones, print and CCTV
- Businesses that weight a long service record above a feature list
- Companies replacing a PABX and a copier in the same project
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Compare Phone System providers →Commonly asked questions
Is Formulated IT Group a phone company or a print company?
Both, and the Google reviews suggest print is the larger part. PABX and VoIP are a named service line, but if telephony is your only requirement it is worth comparing a dedicated voice provider too.
Which telephony brands does the company use?
Grandstream and Samsung are the named telephony brands. Ask which specific system is proposed and whether it supports the features you need, such as call queueing, recording or reporting.
Where is the company based?
The site lists Johannesburg and Cape Town phone lines without publishing an address. The Google profile places the head office at Formula 1 House, 9 Letaba Road, Eastcliff, Towerby, Johannesburg.
How reliable is the 4.8 rating?
It comes from 286 reviews, which is a large sample for a supplier of this size. WhichVoIP treats it as one factual signal rather than a verdict. Read a recent spread yourself and note what reviewers actually praise.
What does a phone system cost?
No pricing is published. Ask for the equipment cost, the monthly charge and per-minute call rates as separate figures, particularly if print or CCTV is quoted in the same document.
How long has the company been trading?
No founding year is published on the site, so WhichVoIP does not state one. Ask for company registration details if trading history matters to your evaluation.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 28 July 2026.