Forbtech — VoIP and managed IT provider in Alberton
Forbtech works from Alberton in Gauteng, pairing telephony with managed IT, Konica Minolta multifunction printers, Zoho business applications and hardware supply. It is listed as a certified SIP trunk partner on Yeastar’s South African partner page, and structures its service around defined phases it calls access, onboard, manage, protect and optimise, with a helpdesk running weekdays from eight to five.
Key facts
| Who they are | A Gauteng managed IT and telecoms provider covering telephony, managed IT and workstation management, Konica Minolta multifunction printers, Zoho business applications and hardware supply |
| Voice services | VoIP telephony and SIP trunking. Forbtech appears as a certified SIP trunk partner on Yeastar’s South African ITSP partner page, which is a vendor-side confirmation rather than a self-declared badge |
| Zoho | A less common line worth noting. Zoho is a full business-application suite, and a supplier who can connect the phone system to a CRM they also administer removes an integration project that would otherwise need a third party |
| Service model | The company structures delivery in named phases it calls access, onboard, manage, protect and optimise, which suggests a defined onboarding process rather than ad-hoc support. Ask what each phase includes and how long onboarding takes |
| Head office | 28 Padstow Street, Raceview, Alberton, 1449, Gauteng, per the company’s Google Business Profile. The website itself publishes an email address rather than a street address |
| Support hours | Monday to Friday, 08:00 to 17:00. That is a normal-hours helpdesk rather than round-the-clock cover, so if your business trades in the evening or over weekends, establish what happens outside those hours |
| Customer rating | 3.7 from 23 Google reviews on a profile matching the domain. A middling score on a reasonable sample, published as found. Read the individual reviews rather than the average, and ask directly about anything they raise |
| Coverage | Alberton and the wider Gauteng region for on-site work, with hosted voice available wherever there is a stable connection |
| Pricing | Not published. Voice packages are scoped for home, business and enterprise use, so ask for a per-extension figure and a call rate card |
| Founded | Not publicly stated |
| ICASA licence | Not confirmed publicly. Verify ECS standing at register.icasa.org.za if procurement requires it |
| Listed In | VoIP Providers |
Yeastar certification is the checkable part
VoIP runs over your internet line, so what matters technically is the connection at each site and what happens to calls when it fails. What is checkable about this supplier is the Yeastar certification: it appears on the vendor’s own South African partner listing rather than only on the company’s site, which puts it in a different class from the partner badges that appear on half the websites in this directory. If you are running or planning a Yeastar system, that is the reason to shortlist here, and it is worth asking how many Yeastar deployments the team has completed and at what size. Two things to weigh carefully. The helpdesk runs normal business hours, which is fine for a nine-to-five office and a real constraint for a business that trades in the evening or at weekends — ask what happens to a phone fault at seven on a Saturday and whether after-hours cover can be bought. And the 3.7 across 23 reviews is a middling score on a sample large enough to mean something, published as found. Read the reviews, note the recurring themes and put them to the supplier directly; a company that answers those questions well is often a better bet than one with no feedback at all. Compare providers in the VoIP directory.
Who Forbtech is a fit for
- Businesses running or planning a Yeastar phone system who want a vendor-certified partner
- Zoho users wanting the CRM and the phone system administered by the same supplier
- Alberton and East Rand offices that trade normal business hours
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Ask how many Yeastar deployments the team has completed and at what size, since the vendor-side certification is the checkable credential here. Establish what happens to a phone fault outside the published weekday hours and whether after-hours cover can be purchased. Read the Google reviews first and put the recurring themes to them directly.
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Compare VoIP providers →Commonly asked questions
Is Forbtech a Yeastar partner?
Yes, it is listed as a certified SIP trunk partner on Yeastar’s South African ITSP partner page, which is a vendor-side confirmation rather than a self-declared badge.
What does Forbtech offer besides phones?
Managed IT and workstation management, Konica Minolta multifunction printers, Zoho business applications and hardware supply.
What are the support hours?
Monday to Friday, 08:00 to 17:00. If your business trades outside those hours, ask what after-hours cover is available and what it costs.
Where is Forbtech based?
28 Padstow Street, Raceview, Alberton, per its Google Business Profile. The website publishes an email address rather than a street address.
What does Forbtech charge?
Nothing is published. Voice packages are scoped for home, business and enterprise use, so ask for a per-extension figure and a call rate card.
What is Forbtech rated on Google?
3.7 from 23 reviews on a domain-matched profile, published as found. The sample is large enough to be meaningful, so read the individual reviews.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 1 August 2026.