Established in 2014, Fliber (Pty) Ltd has rapidly positioned itself as a trusted name in South Africa’s telecommunications landscape. As a National Licensed Fibre and Voice Telecommunications Provider, Fliber is also accredited by the Independent Communications Authority of South Africa (ICASA), holding both ECNS and ECS licenses (ECNS No: 0489/CECNS/AUG/2014 | ECS No: 0489/CECS/AUG/2014). The company’s mission is to provide high-quality, reliable, and affordable internet and voice services, ensuring that both urban and rural communities have access to seamless connectivity. They core values include customer satisfaction, innovation, and a commitment to bridging the digital divide in South Africa.

Services

They offers a comprehensive suite of services tailored to meet the diverse needs of its clientele:

Home Fibre

Designed for households seeking high-speed internet, their Home Fibre packages provide uncapped and unshaped connectivity, ensuring uninterrupted streaming, gaming, and browsing experiences. Customers can check coverage availability through their online portal.

Home Wireless

For areas where fibre infrastructure is unavailable, their Home Wireless service delivers robust internet access without compromising on speed or reliability. This solution ensures that even remote locations can enjoy premium internet services.

Business Wireless

Understanding the critical role of internet connectivity in business operations, they offers Business Wireless packages that guarantee high-speed, stable connections. These packages are designed to support various business activities, from daily communications to large data transfers, ensuring minimal downtime and maximum productivity.

VoIP (Voice over Internet Protocol)

Their VoIP services provide crystal-clear voice communication solutions, allowing both residential and business clients to make and receive calls over the internet. This service is cost-effective and integrates seamlessly with existing infrastructure, offering features like Cloud PBX and hosting support.

Key features across their services include:

  • Uncapped and Unshaped Data: Users enjoy unlimited data usage without any throttling, ensuring consistent performance.
  • Nationwide Coverage: Their extensive network ensures that clients across South Africa have access to their services.
  • Value for Money: Competitive pricing structures make premium internet services accessible to a broad audience.
  • Exceptional Support and Service: A dedicated support team is available to assist with any queries or issues, ensuring customer satisfaction.

Ideal Customer Profile

Their services are designed to cater to a wide range of customers:

  • Residential Users: Individuals and families seeking reliable and fast internet for streaming, online gaming, remote learning, and general browsing will find their Home Fibre and Home Wireless packages ideal.
  • Businesses: Small to medium-sized enterprises requiring stable and high-speed internet for operations, including data transfers, video conferencing, and cloud-based applications, can benefit from Fliber’s Business Wireless solutions.
  • Remote Workers: Professionals working from home need dependable connectivity to ensure productivity. Fliber’s services provide the necessary bandwidth and stability for remote work applications.
  • Rural Communities: Areas lacking traditional fibre infrastructure can rely on Fliber’s wireless solutions to bridge the connectivity gap, ensuring that location does not impede access to quality internet services.

Customer Feedback

Fliber prides itself on delivering exceptional service, as reflected in customer testimonials:

  • B. Belling: “Fliber delivered on their promise since day one. Very happy with their service. Great hassle-free internet. Good work, guys!”
  • L. Pereira: “Just got my installation today! Gamers! This is the ISP for you! The latency is insanely low! And speed is always at what you are paying for!”
  • Mr. Kriek: “Great, fast, and sufficient service! Highly recommended.”
  • D. Coutinho: “Best ever, never a problem!!!”

These testimonials highlight Fliber’s commitment to providing reliable, high-speed internet services and excellent customer support.

FAQs

Q1: How can I check if Fliber’s services are available in my area?

A1: You can verify coverage by visiting Fliber’s website and using the “Check Coverage” feature. Simply enter your location details to see if services are available in your area.

Q2: What is the difference between Home Fibre and Home Wireless services?

A2: Home Fibre provides internet connectivity through fibre-optic cables, offering high-speed and stable connections. Home Wireless, on the other hand, delivers internet access via wireless signals, ideal for areas without fibre infrastructure.

Q3: Are there any data caps on Fliber’s internet packages?

A3: No, all of Fliber’s internet packages are uncapped and unshaped, allowing unlimited data usage without throttling.

Q4: What support options are available if I encounter issues with my connection?

A4: Fliber offers multiple support channels, including phone support at 087 152 3889, WhatsApp support, and an online fault logging system. Their support team is dedicated to resolving any issues promptly.

Q5: Does Fliber offer VoIP services for businesses?

A5: Yes, Fliber provides VoIP services, including Cloud PBX solutions, which are cost-effective and integrate seamlessly with existing business infrastructures.