Established over 35 years ago, First Technology Group has evolved into a leading IT integration entity, comprising various specialist companies with more than 30 offices across five major global regions. The group’s global headquarters are situated in Reading, United Kingdom. With a turnover of R12 billion in 2023, the company has built a robust engagement model, catering to both SMEs and large enterprises.

What Services You Can Get from First Technology Group

First Technology Group offers a broad spectrum of services designed to address diverse technological needs:

  • Hybrid and Multi-Cloud Solutions: Assisting organisations in implementing cloud experiences for all workloads, ensuring seamless integration and optimisation.
  • Managed Services: Providing tailored support to ensure technology serves as an enabler rather than a barrier, with continuous improvement and protection of IT environments.
  • Modern Workplace Solutions: Creating personalised work environments and next-generation employee experience platforms to inspire productivity and drive enduring behavioural change.
  • Cyber Security: Delivering intelligent security analytics and threat intelligence across enterprises, offering solutions for attack detection, threat visibility, proactive hunting, and response.
  • Networking Solutions: Assessing, designing, implementing, and managing complex network infrastructures to ensure availability, scalability, and security.
  • Professional Services: Offering consulting, planning, design, implementation, and support to align technology strategies with business objectives.

Ideal Customer Profile

First Technology Group caters to a diverse clientele, including:

  • Small and Medium Enterprises (SMEs): Seeking scalable and cost-effective IT solutions to enhance productivity and competitiveness.
  • Large Enterprises: Requiring comprehensive and integrated technology services to manage complex IT infrastructures and drive digital transformation.
  • Organisations Across Various Sectors: Including healthcare, finance, retail, and more, aiming to leverage technology for improved operational efficiency and innovation.

Customer Feedback

Customer experiences with First Technology Group have been mixed:

  • Positive Feedback: Some customers have praised the company for reliable service and prompt delivery. For instance, a reviewer noted, “On-line ordering from a new company is often a nail-biting experience but with my first order from First Technologies all was painless.”
  • Negative Feedback: Conversely, there have been reports of dissatisfaction concerning product quality and customer service. A customer mentioned, “I purchased a product that failed under warranty. It’s been 2 months and I have neither my repaired product or a replacement.”

Prospective clients are advised to review these experiences and consider their specific needs when engaging with the company.

Commonly Asked Questions

Q: Where is First Technology Group headquartered?

A: The global headquarters are located in Reading, United Kingdom.

Q: What industries does First Technology Group serve?

A: The company serves a wide range of industries, including healthcare, finance, retail, and more, providing tailored IT solutions to meet sector-specific challenges.

Q: How can I contact First Technology Group for service inquiries?

A: You can reach out through their official website’s contact page or via email at info@firsttech.co.za.

Q: Does First Technology Group offer customised IT solutions?

A: Yes, they design and implement bespoke solutions tailored to the specific demands and requirements of various organisations.

Q: What is the company’s approach to cyber security?

A: They provide integrated security ecosystems, delivering intelligent security analytics and threat intelligence across enterprises for comprehensive protection.

By considering these aspects, potential clients can make informed decisions about engaging with First Technology Group for their IT needs.