Expert Technology Solutions — VoIP provider in South Africa
Expert Technology Solutions is an Alberton managed services provider that sells business telephony as one part of a wider technology stack. The company builds VoIP and PBX systems on Yealink and Yeastar equipment, and it also carries managed IT, Hikvision surveillance, access control, print and backup power. It states more than 20 years in the business and supports clients remotely and on site across South Africa.
Key facts
| Who they are | An Alberton-based managed services provider delivering business voice alongside IT infrastructure, surveillance and power, rather than a telephony specialist selling voice on its own |
| Voice services | VoIP and PBX systems built on Yealink and Yeastar platforms, deployed and supported as part of a managed service |
| Also offers | Managed IT and IT support, Hikvision CCTV, access control, Sharp multifunction print, solar and backup power, network infrastructure and cybersecurity |
| Head office | 53 Hennie Alberts Street, Brackenhurst, Alberton, 1448, Gauteng |
| Coverage | Remote and on-site support across South Africa, with work stated in Johannesburg, Pretoria, Cape Town, Durban, Port Elizabeth and Bloemfontein |
| ICASA licence | No ICASA reference is published on the site. A managed services provider reselling voice usually rides a licensed operator’s platform, so ask which licensed entity carries the calls |
| Pricing | Not published. Work is scoped per site because the voice system is normally quoted together with the IT, network or power elements, so expect a site assessment before a figure |
| Trading history | The company states more than 20 years of experience. No specific founding year is published, so treat the figure as a claim rather than a verified date |
| Listed In | VoIP Providers |
Voice bought as part of the whole stack
Buying a phone system from a managed services provider is a different proposition to buying from a telephony specialist. The advantage is that one supplier owns the network, the internet line, the firewall and the handsets, which removes the argument about whose fault a bad call is. Expert Technology Solutions builds on Yealink and Yeastar, both established platforms with a wide local support base, so the equipment is not a lock-in risk. The trade-off is worth naming: a generalist covering CCTV, print, solar and IT is not carrying the same depth of voice engineering as a dedicated provider, and if you are running a contact centre or complex call routing, that depth matters. For a standard office of desk phones tied into managed IT, the single-supplier model is usually the stronger choice. Ask specifically what happens to inbound calls when the site loses power or the internet line drops, since a provider selling backup power should have a clear answer. Other options sit in the VoIP provider directory.
Who Expert Technology Solutions is a fit for
- Alberton and wider Gauteng businesses wanting one supplier for phones, IT and security
- Offices replacing an ageing PBX at the same time as network or power upgrades
- Buyers who prefer a site visit and a scoped quote over an off-the-shelf package
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Compare VoIP providers →Commonly asked questions
What phone systems does Expert Technology Solutions install?
VoIP and PBX systems built on Yealink and Yeastar equipment. Both are widely deployed in South Africa, so support and handsets are readily available from more than one supplier.
Where is Expert Technology Solutions based?
At 53 Hennie Alberts Street in Brackenhurst, Alberton. The company supports clients remotely and on site across South Africa, including the major metros.
What does a phone system cost?
Pricing is not published. Voice is usually scoped together with the network, IT or power elements of a project, so expect a site assessment before you get a figure.
Can they handle IT and phones together?
Yes, and that is the core of the offering. Managed IT, surveillance, access control, print, solar and network infrastructure all sit alongside the voice service under one supplier.
How long has the company been trading?
The site states more than 20 years of experience. No specific founding year is published, so treat that as a company claim rather than a confirmed date.
Is Expert Technology Solutions ICASA licensed?
No licence reference is published. Providers reselling voice normally ride a licensed operator’s platform, so ask which licensed entity carries your calls and holds the number range.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 28 July 2026.