Established in 1999, eNetworks has positioned itself as a leading Internet Service Provider (ISP) in South Africa, focusing on delivering high-uptime internet services tailored to meet the unique needs of its clients. With a commitment to technical stability and personalised service, eNetworks ensures that clients experience minimal downtime and receive prompt support from skilled professionals.
What Services You Can Get from eNetworks
eNetworks offers a comprehensive suite of services designed to cater to both individual and business requirements:
- Cloud Hosting: Secure and reliable solutions for Linux and Windows servers, eliminating the burden of managing physical infrastructure. Features include redundant hardware for dynamic server migration, scalable resources, built-in firewalls, and scheduled backups for data safety.
- Connectivity: Fast and dependable internet access options such as Fibre, Metro Ethernet, wireless, fixed-line, and ADSL services. Emphasis is placed on quality bandwidth, with unique service packages tailored to client needs.
- Voice (VoIP): High-quality Voice over IP services enabling clients to make and receive calls with significant cost savings. Benefits include fully integrated solutions, true per-second billing, itemised billing for cost monitoring, and the ability to port existing numbers to the new service.
- Network Products: A range of products including Network Attached Storage (NAS) solutions, PRTG Network Monitoring tools, and HP Networking Switches, providing powerful, high-performance, and scalable solutions with a wide range of features.
Ideal Customer Profile
eNetworks caters to a diverse clientele, including:
- Small and Medium Enterprises (SMEs): Businesses seeking reliable internet connectivity, secure cloud hosting, and efficient VoIP solutions to support their operations.
- Corporate Clients: Large organisations requiring high-uptime managed services, robust security measures, and customised network solutions to ensure seamless communication and data management.
- Educational Institutions: Schools and universities aiming to enhance their digital infrastructure with dependable internet access, cloud-based resources, and secure networking solutions.
Customer Feedback
Clients have consistently praised eNetworks for its exceptional service quality and technical expertise. Testimonials highlight the company’s professionalism, prompt support, and tailored solutions that meet specific business needs. For instance, clients have noted the seamless integration of eNetworks’ services into their network communications infrastructure, leading to improved efficiency and performance.
Commonly Asked Questions
Q: How can I get in touch with eNetworks for service inquiries?
A: You can contact eNetworks’ sales representatives between 08:30 and 17:00, Monday to Friday, via email or by phone at +27 21 741 0000.
Q: What support services does eNetworks offer?
A: eNetworks provides support services from 08:00 to 18:00, Monday to Friday. Customers with a valid Service Level Agreement (SLA) have access to after-hours support between 18:00 and 08:00. For support inquiries, you can email or call +27 21 741 0055.
Q: Does eNetworks offer solutions for data backup?
A: Yes, eNetworks offers remote backup technology designed to save only the data that has changed since the last replication, allowing for system sophistication without unnecessary bandwidth usage.
By choosing eNetworks, clients can expect high-quality internet services and network solutions backed by a commitment to technical excellence and customer satisfaction.
