Dream ICT Services is a leading IT solutions provider based in Alberton, South Africa. The company is dedicated to delivering superior technical support and customer satisfaction. With a mission to enhance business information systems, Dream ICT Services offers a comprehensive range of services, including connectivity solutions, voice services, LAN setups, and mobile phone services. Their team of professionals is committed to managing IT infrastructure, allowing clients to focus on their core business activities.

What Services You Can Get from Dream ICT Services

They provide a diverse array of services tailored to meet the needs of both residential and business clients:

  • Broadband Fibre: Offering ultra-fast internet connections with speeds up to 1 Gbps, suitable for activities like 4K streaming and online gaming. Clients can choose from capped or uncapped plans on various contract terms, with free installation and 24/7 support.
  • Dedicated Business Fibre: Designed for enterprises requiring reliable, high-speed internet, with options ranging from 100 Mbps to 1 Gbps. Features include unlimited data, compatibility with Cloud PBX and VoIP, and a 99.95% uptime Service Level Agreement (SLA).
  • Fixed or Mobile LTE: Providing flexible connectivity solutions without the need for fixed-line installations. Ideal for home or office use, with expected speeds between 10-50 Mbps, depending on environmental factors.
  • Telkom Business Mobile: As an authorised Telkom dealership, Dream ICT Services offers FreeMe SIM-only promotions and phone bundles for business clients, featuring additional data benefits and competitive pricing.
  • VoIP and PBX Systems: Implementing voice-over-IP solutions and private branch exchange systems to enhance communication efficiency and reduce operational costs.
  • LAN and Network Infrastructure: Designing and installing local area networks, ensuring robust and secure connectivity for businesses of all sizes.

By collaborating closely with clients, Dream ICT Services ensures that each solution is tailored to meet specific requirements, delivering reliable and cost-effective IT services.

Ideal Customer Profile

Dream ICT Services caters to a wide range of clients, including:

  • Small and Medium Enterprises (SMEs): Businesses seeking scalable IT solutions to support growth and operational efficiency.
  • Large Corporations: Organisations requiring dedicated, high-speed connectivity and comprehensive network infrastructure.
  • Residential Customers: Individuals and families in need of reliable home internet solutions for streaming, gaming, and remote work.
  • Remote Workers: Professionals requiring stable and fast internet connections to maintain productivity from home offices.

Understanding the unique needs of each client segment allows Dream ICT Services to provide customised solutions that align with specific operational demands.

Customer Feedback

Customer reviews highlight the professionalism and efficiency of Dream ICT Services. One satisfied client noted, “The service this company offers, in particular Leonard, is second to none. He is professional, hard-working, and efficient, and can resolve any issue.” This feedback underscores the company’s commitment to exceptional service and technical expertise.

FAQs

1. What internet speeds are available with Dream ICT Services’ broadband fibre plans?

Dream ICT Services offers broadband fibre plans with speeds ranging from 5 Mbps to 200 Mbps for home users and up to 1 Gbps for business clients, catering to various online activities and organisational needs.

2. Is installation included in the broadband fibre packages?

Yes, free installation is provided with selected broadband fibre packages, subject to the chosen open access cable provider and bandwidth options.

3. Can I get internet connectivity without a fixed-line installation?

Absolutely. Dream ICT Services offers fixed or mobile LTE solutions that provide internet connectivity without the need for fixed-line installations, ideal for both home and office use.

4. What are the operating hours for Dream ICT Services?

The company’s operating hours are Monday to Thursday from 8 AM to 5 PM, and Friday from 8 AM to 4 PM.

5. How can I contact Dream ICT Services for support or inquiries?

You can reach Dream ICT Services by phone at +27 11 902 4337 or via email at sales@dreamict.co.za. Their office is located at 9 Nerina Avenue, Verwoerdpark, Alberton, 1453.

For more information on services and offerings, visit the official website of Dream ICT Services.