Digisource (Pty) Ltd is a full-service IT support organisation based in Randburg, South Africa, with over 17 years of industry experience. The company specialises in providing bespoke solutions that align with both the specific needs and budgets of businesses, regardless of size. Emphasising a customer-centric approach, Digisource prides itself on proactive service delivery, ensuring that clients receive not just IT services, but peace of mind. Their mission is to keep businesses seamlessly connected, both internally and to the broader world.

Services

Digisource offers a diverse range of services designed to support and enhance business operations:

IT Services

Their dedicated team provides a full spectrum of IT services, including network design and implementation, hardware and software procurement, ongoing maintenance, and user support. They ensure your IT infrastructure is secure, efficient, and meets your evolving business needs.

Cloud Services

Embrace the flexibility and scalability of cloud computing with Digisource’s cloud migration, management, and security solutions. They assist businesses in moving IT infrastructure to the cloud, optimising costs, and accessing innovative cloud-based applications.

Web Services

Digisource (Pty) Ltd offers comprehensive web services encompassing domain hosting, email management, website design and development, and ongoing website maintenance. They aim to boost your online presence with a professional website and ensure your emails are secure and reliable.

Voice & Data Packages

Digisource (Pty) Ltd provides customised voice and data packages to keep businesses connected. They partner with leading internet service providers (ISPs) to offer reliable and high-speed internet connectivity options, ensuring you have the bandwidth your business needs.

Ideal Customer Profile

Digisource’s services are tailored to meet the needs of various clients, including:

  • Small and Medium-sized Enterprises (SMEs): Businesses seeking comprehensive IT support, cloud solutions, and reliable communication services to enhance operational efficiency.
  • Start-ups: New ventures requiring scalable IT infrastructure, professional web presence, and secure data management solutions.
  • Established Corporations: Larger organisations looking for managed IT services, advanced cloud integrations, and robust security measures to support complex operations.
  • Remote Workers and Freelancers: Individuals needing dependable cloud services, secure data access, and professional web services to maintain productivity.

Customer Feedback

While specific customer reviews for Digisource (Pty) Ltd are not extensively available online, their long-standing presence in the industry and partnerships with reputable firms indicate a strong commitment to quality and reliability. Prospective clients are encouraged to contact Digisource directly to learn more about customer experiences and testimonials.

FAQs

1. What industries does Digisource (Pty) Ltd serve?
Digisource (Pty) Ltd caters to a wide range of industries, providing tailored IT solutions to meet diverse business requirements.

2. How can I get in touch with Digisource for support?
You can contact Digisource through their website or by calling their support line at (011) 568 0497.

3. Does Digisource offer customised IT solutions?
Yes, Digisource provides bespoke IT solutions designed to align with your business needs and budget.

4. What is the typical response time for support requests?
Digisource prides itself on proactive service delivery, aiming to address support requests promptly to minimise downtime.

5. Can Digisource assist with IT security and data protection?
Absolutely, Digisource offers managed IT security services, including data protection strategies, to safeguard your business information.

6. Are there any long-term contracts required for services?
Service agreements are tailored to client needs; it’s best to discuss contract terms directly with Digisource.

7. Does Digisource provide training for new systems implemented?
Yes, Digisource offers training and support to ensure your team can effectively utilise new systems and technologies.

8. How does Digisource ensure data backup and disaster recovery?
They offer managed backups and disaster recovery solutions, including onsite, offsite, and cloud-based options, to ensure your data is protected and recoverable.

9. Can Digisource help with transitioning to cloud services?
Yes, they assist with cloud migration, management, and security to ensure a smooth transition to cloud-based infrastructure.

10. What sets Digisource apart from other IT service providers?
Their customer-centric approach, bespoke solutions, and over 17 years of industry experience distinguish them in the IT services market.

Digisource (Pty) Ltd remains committed to delivering innovative and reliable IT solutions, empowering businesses to thrive in an ever-evolving digital landscape.